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Comfort Suites - New Braunfels

2.5 star property

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Photo gallery for Comfort Suites - New Braunfels

Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Exterior
Lobby
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
1489 I 35 N, New Braunfels, TX, 78130
  • New Braunfels Conservation Society
    ‪13 min walk‬
  • New Braunfels MarketPlace
    ‪19 min walk‬
  • Comal Park
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Two Queen Beds Non Smoking Sofa Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite Two Queen Beds Non Smoking Sofa Bed

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, New Braunfels, TX

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1002)
The price is CHF 110
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Country Inn & Suites by Radisson, New Braunfels, TX

About this property

Comfort Suites - New Braunfels

Central hotel connected to a shopping centre in New Braunfels with free breakfast
An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site.
Comfort Suites - New Braunfels offers 62 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites - New Braunfels. During your stay, you'll be connected to a shopping centre and within walking distance of Guadalupe River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Guadalupe River and a few minutes from Comal River
Comfort Suites - New Braunfels offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites - New Braunfels. Free self parking is available.

This New Braunfels hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 721 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Suites Motel New Braunfels
Comfort Suites New Braunfels
New Braunfels Comfort Suites
Comfort Hotel New Braunfels
Comfort Suites New Braunfels Motel
Comfort Suites New Braunfels
Comfort Suites - New Braunfels Hotel
Comfort Suites - New Braunfels New Braunfels
Comfort Suites - New Braunfels Hotel New Braunfels

Comfort Suites - New Braunfels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 174 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Sergio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Price is ok. Old furniture, old rest rooms, musty smells. I found a tiny roach crawling on the sink. You get what you pay for.
Stayed 1 night in Nov 2024

6/10 Okay

Judy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1st room had a musty/moldy smell. Trash in bathroom under sink area. Mold around bathtub. Had to change rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quick check in.
Stayed 2 nights in Oct 2024

8/10 Good

Anne, Murphy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

8/10 Good

Jared

Stayed 3 nights in Oct 2024

6/10 Okay

Julie

Stayed 2 nights in Oct 2024

2/10 Terrible

Job

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
My stay wasn’t good at all, the concierge did not advise me at check in that there wasn’t no room service cleaning. Check out manager wasn’t nice at all. Mis informed me of signs she put out regarding room service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try it, you may come back
Nice quiet area, just off the highway. Easy on/off to major highway
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and nicely decorated. Very clean hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Vanessa

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t sleep because another guests’ car horn kept going off every 3 hours. The light fixture cover was missing and the plumbing underneath the vanity was fully exposed and dirty which made it look like it was under construction. The plus was that the staff was pleasant.
Stayed 1 night in Sep 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice over all!!
Stayed 2 nights in Aug 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Jason

Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Didn’t offer discounts
Stayed 1 night in Aug 2024

6/10 Okay

Silvia

Travelled with family
The hotel was okay. A little smell like humid. Any way I didn't like taht I paid in full and they charge me extra 35 dollars for deposit. Hopefully they will refound. First they told me at the time to check out then at the time to check out they said 8 bussiness days.
Stayed 1 night in Aug 2024

6/10 Okay

Carissa

Liked: Staff & service
The staff was good. The room smelled
Stayed 1 night in Aug 2024

2/10 Terrible

Brooke

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place we have ever stayed and dug lighter left in our room from previous person who stayed. The police had to come and check hotel out.
Stayed 2 nights in Aug 2024

8/10 Good

Lazaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bathtub was very slippery and somebody can get hurt
Stayed 2 nights in Aug 2024

4/10 Poor

Joe

Business traveller
Disliked: Cleanliness
If it’s the last thing
Room was dirty and old food was still in the refrigerator
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk tenant was very thorough and pleasant. The air conditioner worked very well. The room was clean. I liked that there was a working refrigerator and microwave. The pool seemed to be a big hit with customers, I did not personally use it.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with family
Disliked: Property conditions & facilities
Just OK
It was just OK for the reason we reserved the hotel. Changing a light bulb makes a huge difference. Doors that do not stick or sound scary would be nice. I usually wipe down and spray with disinfectant before I unpack. Complimentary breakfast was great.
Stayed 2 nights in Aug 2024

6/10 Okay

Rolando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alycya

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024