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Hill Country Inn & Suites - New Braunfels / Gruene

2.5 star property

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Photo gallery for Hill Country Inn & Suites - New Braunfels / Gruene

Meeting facility
Desk, laptop workspace, blackout curtains, soundproofing
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Combined shower/bathtub, hydromassage showerhead, free toiletries
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
510 Highway 46 S, New Braunfels, TX, 78130
  • New Braunfels MarketPlace
    ‪10 min walk‬
  • Comal River
    ‪4 min drive‬
  • Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, soundproofing

Deluxe Studio Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds

Deluxe Studio Suite, 2 Queen Beds | Desk, laptop workspace, blackout curtains, soundproofing

Deluxe Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hill Country Inn & Suites - New Braunfels / Gruene

Hotel with free breakfast, a short walk to Guadalupe River
An outdoor pool, Access to hot tub and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Hill Country Inn & Suites - New Braunfels / Gruene offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This New Braunfels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hill Country Inn & Suites - New Braunfels / Gruene. During your stay, you're just a quick walk from Guadalupe River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 7 minutes by foot from Guadalupe River and a 5-minute drive from Comal River
  • Pets welcome for a fee
Hill Country Inn & Suites - New Braunfels / Gruene offers its guests an outdoor pool and Access to hot tub. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Hill Country Inn & Suites - New Braunfels / Gruene also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this New Braunfels hotel.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 200 per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per stay (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Super 8 New Braunfels Tx Motel
Hill & Suites Braunfels Gruene
Super 8 by Wyndham New Braunfels TX
SureStay Hotel by Best Western New Braunfels
Hill Country Inn & Suites - New Braunfels / Gruene Hotel
Hill Country Inn & Suites - New Braunfels / Gruene New Braunfels

Hill Country Inn & Suites - New Braunfels / Gruene Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 254 out of 862 reviews
Rating 8 - Good. 281 out of 862 reviews
Rating 6 - Okay. 138 out of 862 reviews
Rating 4 - Poor. 70 out of 862 reviews
Rating 2 - Terrible. 119 out of 862 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chukwudi

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the IHOP, 7-Eleven, and Kohl's right around the corner. This fusion was unexpected. I will definitely come back again the next time I'm in town.
Stayed 1 night in Mar 2025

2/10 Terrible

Stacie

Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a smoking room, never smoked a day in my life, didn't know there was such a thing as a smoking room. the smell was so bad I could barely stand to be in my room, I asked to change rooms, the front desk said I requested a smoking room... don't remember ever seeing that on the booking of this room. They said they couldn't change my reservation. The toilet needed repaired the first day. Every day the cleaning crew came in... not sure what they did other than take my soap every day and make my bed. Had to get soap to wash hands because they kept taking it. The people right beside me, lived there and were partying every night and the walls are so thin, I heard everything... couldn't at least put a room between us???? They had enough rooms to do so??? It was the worst experience I have ever had, will never stay here again!!!
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money and cleanliness

Roaches, dengy dirty towels and wash clothes. Chose to stay for the claim of sound proof rooms which is soooo not the case. You could here añything and everything from the adjacent rooms and as well from outside. Will NEVER stay there again 👎👎👎👎👎
Stayed 4 nights in Feb 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Miriam

Stayed 2 nights in Feb 2025

10/10 Excellent

Candy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A better breakfast needed.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

The lady at the front desk was helpful and friendly. I'm not sure she understood everything I said but it was enough to communicate my needs. Our phone in the room didn't work, nor did our TV remote. I had to go to the front desk to get a comforter and a remote control. They don't use comforters here so I got another (warm) blanket. The bed was soft, as in we both rolled to the middle and it was difficult for us to get out of. It was nice enough for us but not a 5 star hotel. They have a pool and hot tub outside. The only thing that was upsetting were 2 work trucks parked in Handicap parking. I reported to the front desk. I'm sure they were probably long term stay customers. But taking up parking for people who need special parking. Neither truck had handicap tags. They were the only 2 spots closest to rooms. Also this is in a very busy area so you could hear sirens and traffic until 1 am. It was a safe area just busy.
Stayed 1 night in Feb 2025

8/10 Good

Garret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms and comfortable bed. Only complaint I have is there isn't a microwave in the rooms.
Stayed 2 nights in Feb 2025

8/10 Good

Marcie

Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Liked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

10/10 Excellent

Precina

Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kristina

Disliked: Amenities, property conditions & facilities
I would not stay at this property again. Loud music played for hours, traffic was so loud, and men hung out outside their rooms which gave me the creeps. Out of date and found hair in bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Stayed 1 night in Jan 2025

10/10 Excellent

john

Liked: Amenities, property conditions & facilities
Z
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is run down, very sketchy feel to it. Certainly doesn't look like the pictures The staff are rude. The breakfast was next to nothing with no juice or anything available. Heater in the room took approximately 4 hours to get to full potential. I do not recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to what we needed. Bed was comfortable. Enjoyed the person who checked us in. She was very friendly n gave us a great recommendation for eating establishment.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Stayed 1 night in Jan 2025

10/10 Excellent

Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 2 nights in Jan 2025