We loved almost everything about the Raven’s Nest. Kristi communicated very quickly and openly, which was very helpful. The apartment feels spacious and is well-stocked with towels, kitchen supplies, complementary tea, coffee, cream, and extra bathroom supplies. As advertised, it is over a shop, with exterior stairs leading to the entrance. The back balcony has a nice view to enjoy your coffee and pastries from the bakery right next door. My only warning would be for people with mobility issues, as the steps leading up to the property are steep. But it served our family beautifully!