Comfort Inn & Suites At Copeland Tower

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Inn & Suites At Copeland Tower

Exterior
Point of interest
Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace
Lobby sitting area
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

Map
2601 Severn Avenue, Metairie, LA, 70002
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪9 min walk‬
  • East Jefferson General Hospital
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites At Copeland Tower

Suburban hotel with free breakfast and fitness centre
A restaurant, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and concierge services.
Comfort Inn & Suites At Copeland Tower offers 151 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 47-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn & Suites At Copeland Tower. During your stay, you're just a quick walk from Metairie Business District. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at The Grotto Cafe
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 9 minutes by car from Caesars Superdome and 9 minutes from Smoothie King Center
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 9000 square feet (836 square metres) and includes a conference centre. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Comfort Inn & Suites At Copeland Tower. The hotel can provide concierge services and wedding services. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Grotto Cafe – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • The Grotto Cafe

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (9,000 square foot of space)

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Service fee: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Metairie
Comfort Inn Metairie

Comfort Inn & Suites At Copeland Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1002 reviews" "
Rating 8 - Good. 252 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Unhappy Judy
Service was ok until I saw Dawn put my credit card on her mouth and then in her hair. She is either new because the check in time took awhile. I could not get a printed receipt because I went through Expedia. When ask to switch rooms because I was near an exit, it was a dry no. I left clothes in closet and when I returned, the afternoon clerk was rude. This was after I had checked out of hotel. I didn’t get his name-he was Asian. Don’t think I’ll be staying there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathan

Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

ramakrishna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very rude and disrespectful with the customers. Worst experience ever in my life.
Stayed 3 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People were very nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-free breakfast is of some substance (good) & quality -quiet (other places had kids an ppl talking in halls). At this place it was very quiet, which is very good. -remodeled baths are nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a really good night sleep the room was spacious
Stayed 1 night in Oct 2024

6/10 Okay

Louis

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Louis

Travelled with family
Liked: Property conditions & facilities
Was given a room at check in that was not ready, it looked like there was a party in the room the night before.... they changed me to a different room that was clean. For some reason the 2 nights we stayed ended up being 2 separate bookings which made us check out and check back in - they tried to make us put a second deposit which wasnt going to happen. I told the clerk i would go to another hotel if they made me pay a second deposit. She waived the deposit and finished my check in. Ive stay at this hotel many times and never had these problems before. Im guessing its all about who is working at the time of stay. This is the reason i didnt give 5 stars across the board
Stayed 1 night in Oct 2024

4/10 Poor

Rachel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jungbum, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
This place is well located at around a few large markets. Almost most of them are good to family trip.
Stayed 2 nights in Oct 2024

8/10 Good

Rodneka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a sensitive person, the ac clicking on and off through the night was a sleep problem. I had 2 rooms and one of them did not have this problem. The hotel was cool enough for me to sleep comfortably without ac on for my last night. Alllll the staff were amazing. I enjoyed having grits eggs and other options for breakfast and the cook Shyne was super helpful and entertaining and good energy. The free parking was strait forward and appreciated. Room service must be requested if your stay is at least 3 days. The internet in my second room was not great and it had a bit of that wet smell. The first room didn’t. This wouldn’t be my first choice but I would stay again for the price if needed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Felicia, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a very nice experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Penny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short business stay but everything was nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, wonderful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Allin

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staffing very polite and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2024

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aaliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here about 3 times and staff is always helpful. Never any problems
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Stayed 2 nights in Sep 2024

10/10 Excellent

Trinell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean environment. Enjoyed my stay. Definitely will recommend
Stayed 2 nights in Sep 2024

8/10 Good

Tonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cold rooms mid breakfast
The room was nice and clean. Whenever we asked for extras like towels or blankets, the hotel staff was very quick and accommodating. My only issue is the placement of the ac unit directly next to the bed. There was constantly cold air blowing in my face as i was sleeping. It was very annoying and woke me up throughout the night. That is honestly the only issue i had. Of the breakfast was not all that great either. The hotel is connected to a senior living apartment so it is very quiet and homey. We thoroughly enjoyed our stay.
Stayed 2 nights in Sep 2024