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Embassy Suites by Hilton New Orleans

3.5 star property

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Photo gallery for Embassy Suites by Hilton New Orleans

Bar (on property)
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
View from room
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Canal Street
    ‪9 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

  • 37 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

  • 33 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton New Orleans

Hotel with free breakfast, a short walk to Canal Street
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton New Orleans. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute walk from Ernest N. Morial Convention Center and 9 minutes on foot from Canal Street
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton New Orleans offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Embassy Suites by Hilton New Orleans. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 27 2025 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 763 out of 1631 reviews
Rating 8 - Good. 356 out of 1631 reviews
Rating 6 - Okay. 205 out of 1631 reviews
Rating 4 - Poor. 117 out of 1631 reviews
Rating 2 - Terrible. 190 out of 1631 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ernest

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Good - But Service could be improved
Staffing seems short - from long waits at valet parking to lines at breakfast and during cocktail hour. Hotel location is convenient to the Port and French Quarter.
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I renjoyed my stay!
Stayed 3 nights in Dec 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness
My shower didn't work for 2 days
Stayed 4 nights in Dec 2024

10/10 Excellent

LaKeisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvin was amazing. The travel person didnt get her name but was very hrlpful in finding things to do and places to eat.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lakendra

Stayed 4 nights in Dec 2024

8/10 Good

Julio

Stayed 2 nights in Nov 2024

8/10 Good

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid and great location
Stayed after a cruise. They allowed me to check in early which was a god send. Our room was clean. We had some problem with water draining in the shower, we called for help, no one came but we got it fixed.
Stayed 1 night in Dec 2024

6/10 Okay

esam

Travelled with family and small children
I have never had worse housekeeping service. Dirty towels not replaced, garbage cans left unemptied.
Stayed 3 nights in Dec 2024

6/10 Okay

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in difficult
There were 6 rooms on the 2 reservations. The hotel was very confused as people arrived at different times to check in. By the time our delayed flight got there, they didn't think Michelle had a reservation. After 20 minutes and getting the room numbers of everyone, we finally got a room.
Stayed 1 night in Dec 2024

8/10 Good

Rose

Stayed 5 nights in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Roseanne

Disliked: Cleanliness, property conditions & facilities
Unfortunately our room initially had a musty odor so I opened the door.. but bugs in the room.. I killed at least 4 and my daughter 2.. then there was a leak from the sink in the main hallway. Lastly we weren’t given any toilet paper or tissues.. ran out of both.. housekeeping did not bring up when asked and then if we wanted more we needed to come to the front desk… however when my son asked he was told know.. not very hospitable.. sorry.
Stayed 1 night in Dec 2024

4/10 Poor

kathleen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clog sink. Took them 2.5 hours for engineer to come up and 2.5 hours to transfer us to another room. King suite was change to a 2 queen bed suite
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Lawrenceburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Candace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Especially a director and the assistant director.
Stayed 3 nights in Dec 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilfred

Stayed 1 night in Dec 2024

10/10 Excellent

QUIDON

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Chon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

Monice Lavate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Mayra

Stayed 1 night in Nov 2024