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Embassy Suites by Hilton New Orleans

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton New Orleans

View from property
Bar (on property)
Restaurant
View from room
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Parking available

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Magazine Street
    ‪9 min walk‬
  • Canal Street
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

8.2 out of 10
Very good
(31 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

8.2 out of 10
Very good
(54 reviews)
  • 37 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

8.4 out of 10
Very good
(132 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 48 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

  • 33 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

7.0 out of 10
Good
(30 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites New Orleans Convention Center

Pool
Breakfast included
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1360)
The price is CHF 200
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Hampton Inn & Suites New Orleans Convention Center

About this property

Embassy Suites by Hilton New Orleans

Hotel with free breakfast, a short walk to Canal Street
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton New Orleans. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Ernest N. Morial Convention Center and 9 minutes on foot from Canal Street
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton New Orleans offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Embassy Suites by Hilton New Orleans. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 701 out of 1511 reviews" "
Rating 8 - Good. 330 out of 1511 reviews" "
Rating 6 - Okay. 189 out of 1511 reviews" "
Rating 4 - Poor. 110 out of 1511 reviews" "
Rating 2 - Terrible. 181 out of 1511 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gonnell Di

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Harley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe side of NOLA very close to family attractions like the riverwalk mall, WWII & Children’s museum, great selection of room service pizza, burgers, vegan options there’s a small convenience store 20 steps from the main entrance and has a private parking garage honestly best deal you can find and still be minutes from all the French quarter interests
Stayed 1 night in Oct 2024

10/10 Excellent

Eugene

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

mya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michael, Gulf Breeze

Travelled with partner
Disliked: Staff & service
I do NOT recommend this property. They are understaffed. ROACHES in the room and no one answers cares at the front desk! Room was not clean, and still no answer at the front desk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brett

Stayed 2 nights in Sep 2024

8/10 Good

Mary Beth

Stayed 1 night in Aug 2024

8/10 Good

joann

Stayed 5 nights in Sep 2024

4/10 Poor

Mack

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not well kept. Trash in hallways, room missing soap and shampoo, faucet leaking, sitting area sparse.
Stayed 1 night in Oct 2024

10/10 Excellent

BRITTANY

Stayed 1 night in Sep 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My was not ready and I paid for a early check in And when you shower water would be all over the floor and the valet scratched my rim's and tires against a curb right in front of us
Stayed 1 night in Oct 2024

10/10 Excellent

Dymus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was well staffed, great customer service, clean, and quiet.😊
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Rawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near and nice
Stayed 2 nights in Sep 2024

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a do not disturb sign and cleaning staff came in while we were in room. Staff need to respect guest privacy! Otherwise we had a wonderful time!
Stayed 2 nights in Oct 2024

10/10 Excellent

patrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nichole

Stayed 2 nights in Aug 2024

10/10 Excellent

Damaso Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice service
Stayed 5 nights in Sep 2024

4/10 Poor

Glynis

Liked: Cleanliness, property conditions & facilities
Most of the staff were very pleasant and accommodating. The items we were dissatisfied with: 1) we arrived hours before check-in and were told a room wasn’t ready. Then was told it would cost $90 for an early check in!! At 4:00 was again told no rooms were available (along with several other people). We did not get a room until 6 PM and was eventually offered compensation (extra drink tickets!) 2) The water pressure in the bathroom sink is AWFUL, slightly above a drip. No way the hotel could not be aware of this. 3) I have patronized several Embassy Suites around the country, the quality of the snacks at the “evening reception” was far below my experience at other Embassy Suites. This is traditionally considered one of the Embassy Suites “perks”, along with your breakfast. 4) The concierge was, most of the day, not available and when present, the response to questions was “I don’t know, I just do tours”!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Ruby, Zion

Stayed 3 nights in Sep 2024

2/10 Terrible

Chelsea

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I am absolutely COVERED in bed bug bites immediately after leaving the hotel. I let the hotel know, and they offered their condolences, but made absolutely zero effort to make it right.
Stayed 1 night in Sep 2024

6/10 Okay

Robin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was nice. We had to wait several hours to get in our room even though we didn’t get there till 5:30pm. By the time we got through check in line, the complimentary food and drink time had ended. Online check in was not working.
Stayed 1 night in Sep 2024