HI New Orleans - Hostel

2.0 star property

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Photo gallery for HI New Orleans - Hostel

Front of property
Lobby sitting area
Fridge, microwave, oven, stovetop
Lobby
Blackout curtains, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
1028 Canal Street, New Orleans, LA, 70112
  • Bourbon Street
    ‪3 min walk‬
  • Caesars Superdome
    ‪11 min walk‬
  • Jackson Square
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Bed in All-Gender 8-Bed Accessible Dormitory

  • 22 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

Bed in All-Gender 8-Bed Dormitory

  • 35 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

Bed in a Men's 8-Bed Dormitory

  • 35 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

Bed in a Women's 8-Bed Dormitory

  • 35 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

Bed in a Men's 6-Bed Accessible Dormitory

  • 22 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

Bed in All-Gender 6-Bed Dormitory

  • 31 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

Bed in a Men's 6-Bed Dormitory

  • 31 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

Bed in a Women's 6-Bed Dormitory

  • 31 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

Bed in a Women's 4-Bed Accessible Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

Bed in All-Gender 4-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

Bed in a Men's 4-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

Bed in a Women's 4-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

Suite, Accessible ((ADA) Private Queen Ensuite)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite (Private Queen Ensuite)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Accessible ((ADA) Private Queen and Bunks Ensuite)

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Suite (Private Queen and Bunks Ensuite)

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Similar properties

About this property

HI New Orleans - Hostel

Hostel with a restaurant, steps from Saenger Theatre
A restaurant, a snack bar/deli and a microwave in a common area are available at this smoke-free hostel. WiFi in public areas is free. Other amenities include a fridge in a common area, laundry facilities and a 24-hour front desk.
HI New Orleans - Hostel offers 44 air-conditioned accommodations, with blackout curtains. This New Orleans hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is provided on a daily basis.
HI New Orleans - Hostel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Amenities include laundry facilities, a lift and a communal living room
  • Guests have great things to say about the helpful staff and the location
  • Steps from Saenger Theatre and 4 minutes on foot from Bourbon Street
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. HI New Orleans - Hostel also features an arcade/games room, laundry facilities, and an ATM. A complete renovation of HI New Orleans - Hostel was completed in July 2019.

This New Orleans hostel is smoke free.

On-site venue – café.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (114 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 2 buildings
  • 5 floors
  • Built in 1899
  • Communal living room
  • Renovated entire property - July 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 48 mi (77 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at HI New Orleans - Hostel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HI New Orleans Hostel
Hi Orleans Hostel Orleans
HI New Orleans - Hostel New Orleans
HI New Orleans - Hostel Hostel/Backpacker accommodation

HI New Orleans - Hostel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 442 out of 552 reviews
Rating 8 - Good. 73 out of 552 reviews
Rating 6 - Okay. 16 out of 552 reviews
Rating 4 - Poor. 8 out of 552 reviews
Rating 2 - Terrible. 13 out of 552 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised!

This was my first stay in a hostel. Had at home privacy feel in the bedroom and great vibes in the common areas. Everything was clean. I will definately be coming back with my friends. I was pleasantly surprised. The location is perfect for Bourbon st. and parades.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leo

Stayed 2 nights in Feb 2025

10/10 Excellent

Jonae

Liked: Cleanliness, staff & service, property conditions & facilities
This was my very first time staying in a hostel. I stayed over Mardi Gras and couldn’t have choosen a better location. I seen reviews on tick tock and had to try it out. The facility was clean, quiet and properly ran. The front desk ladies were very friendly and helpful with getting checked in. The area felt safe as we had a key card entry, and events were all within walking distance from hotel. Parking garages were also nearby. I will definitely be back again!
Stayed 1 night in Mar 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

ALISIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything
Stayed 10 nights in Feb 2025

10/10 Excellent

Mitchell

Stayed 3 nights in Feb 2025

8/10 Good

Sonya

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was noisy, ear plugs where shown to me day i checked out. Anyone in hallway sound echoed into room even with door closed. Door latch it self so loud it woke you as people came into room for their bunk. People were quiet the closing of the door woke you...it was superbowl weekend so the sirens up and down the road all night till 2 am...again not hotel faul...but wish i was told to grab pair of ear plugs. Being 54 having to climb to top bunk once i got up there i was not going down till morning
Stayed 1 night in Feb 2025

10/10 Excellent

Desiray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing property, and I had an amazing experience. I highly recommend it to anyone traveling solo
Stayed 1 night in Feb 2025

6/10 Okay

Petrina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hostel but.....

Hostel was clean, eco friendly, all but one staff member were great, was nice to be able to leave luggage in locker room after checkout until ready to go to airport and the rooms were designed comfortability- only complaints price was a little for not being able to change the settings on the ac/heater settings were locked we asked the front desk to unlock they said no they had to change it we asked them to turn down the ac to 69 was told can only go down to 70 and then she never changed it for us so room was a little too warm insulation not so good in the old building so added to humidity and too warm for us and towels would not dry out becuae of the humidity, internet didnt work so TV wouldn't work either. Would stay again truthfully if price was lower or for the going price if could control ac/heater and tv and internet worked.
Stayed 2 nights in Feb 2025

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very approachable and helpful staff, areas were clean and you had your own space that felt safe and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable

Too many hoops to jump through and the air was not working properly. It was hot in our room and the air remained on 65 but 77 in our room. For $940 for the night, Superbowl or not, it could have been better. Plus we had to park almost half a block away and walk with luggage. The hotel said parking available. It needs to specify on the hotel website that it is not on the grounds. We will not stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

patrick

Stayed 3 nights in Feb 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hostel. I never stayed at one before but it was my only choice two days before the Super Bowl. I would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

sanju

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Bowl 2025

It was a hostel. We stayed in room 409. Has its own bathroom. Worth extra cost. Was just like a hotel. Safe and excellent and great location.
Stayed 2 nights in Feb 2025

8/10 Good

michael

Business traveller
Liked: Property conditions & facilities, room comfort
It was okay. The only thing great about it was the bed was extremely comfy so there is that. There was no where to put my big duffle bag so that is something to improve on is have bigger spaces to lock up bigger bags because of the middle aged men in my room trying going through my duffle bag.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so cool and great. Friendly atmosphere no weird vibes. Went by myself superbowl weekend but met so many cool people that I hung out with. Would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Austin

Stayed 1 night in Feb 2025

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities
Our first time staying at a hostel and I loved it! The staff was very helpful and the location was very convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Tanica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

FME- Fortifying Moms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and convenient and the people were friendly and very respectful. I enjoyed my stay!
Stayed 1 night in Feb 2025