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Holiday Inn Express New Orleans - St Charles, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Exterior
Exterior
Restaurant
Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    4 min walk
  • Magazine Street
    5 min walk
  • Ernest N. Morial Convention Center
    11 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Hotel with free breakfast, steps from National World War II Museum
This smoke-free hotel features a fitness centre, valet parking and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a meeting room.
Holiday Inn Express New Orleans - St Charles, an IHG Hotel offers 135 air-conditioned accommodations with iPod docking stations and a safe. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express New Orleans - St Charles, an IHG Hotel. During your stay, you're just a quick walk from National World War II Museum. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from National World War II Museum and 11 minutes on foot from Ernest N. Morial Convention Center
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans - St Charles, an IHG Hotel. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per night
  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - St Charles, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 385 out of 920 reviews" "
Rating 8 - Good. 241 out of 920 reviews" "
Rating 6 - Okay. 110 out of 920 reviews" "
Rating 4 - Poor. 73 out of 920 reviews" "
Rating 2 - Terrible. 111 out of 920 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Raymond

Stayed 3 nights in Sep 2024

8/10 Good

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Curt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to muse
Stayed 3 nights in Sep 2024

10/10 Excellent

Otis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and professional. The location was close to main attractions. The room was decent. I enjoyed my stay. I had to pay a little extra for parking, because the property didn’t have parking. The lot was conveniently located right next to property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I initially make reseat the hotel for 5 nights to be paid once i arrived at the hotel. The hotel billed me 1st night sysy even though i was unfortunately delayed by the airline in arriving until the next day. Secondly the hotel management instructed the staff to repeatedly authorize my credit card daily for my stay instead on once upon my arrival. Prior to my arrival the hotel front desk staff hung up on me while trying to resolve unexpected delays and arrival details.
Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was courteous and competent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrzej

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All what I needed was provided
Stayed 1 night in Sep 2024

8/10 Good

Reid

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

Elliot

Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy

Liked: Property conditions & facilities, room comfort
Lovers getway
It was awesome great location
Stayed 1 night in Sep 2024

6/10 Okay

Chad A

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Diamonta

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher, Baton Rouge

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I paid $57 for parking only to find out the hotel was overbooked. At least 8 paying guest were inconvenienced. Wound up paying double for a hotel and parking again. It wasnt a good experience. Hotel did look clean though. Tighten up, Express.
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, staff & service
So So
Location was excellent for attending the New Orleans Saints game. Staff was friendly and helpful. Lock to room door was not working correctly. Shower was abysmal!
Stayed 1 night in Sep 2024

2/10 Terrible

Katherine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water pressue was horrible, the water DID NOT GET HOT.Our first room was dirty and the shower, we had to move rooms. The lobby and the hallways were extremely hot. I would not recommend this hotel. This hotel is not worth it especially paying almost 400 dollars for two nights.
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Disliked: Room comfort
Bunk beds! What?
Wasn't happy, I never knew that hotels had bunk beds. We didn't appreciate having to sleep in bunk beds, we had to sleep with the lights on so we wouldn't forget that we were in bu nk beds and bump our heads throughout the night when we got up to use the restroom.
Stayed 1 night in Sep 2024

2/10 Terrible

Shareka

Disliked: Cleanliness, staff & service, property conditions & facilities
I was booked and charged but once I arrived at the property, front desk turned me down and said they had no availability. I tried reaching out to customer service and every time I spoke with someone they would hang up.
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
No good 👎
Stayed 3 nights in Aug 2024

6/10 Okay

Cristina

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anshika

Liked: Cleanliness, staff & service, property conditions & facilities
Really good service
Stayed 3 nights in Sep 2024

10/10 Excellent

Deauntrae

Stayed 2 nights in Aug 2024

10/10 Excellent

Airidas

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff, very friendly and helpful. Descent price for a good bight of sleep.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Fun Football Weekend!!!
Our room was very clean. The bed was comfortable. The clerk downstairs was very nice and helpful. No private parking but a premium parking lot at the hotel. We enjoyed our stay!
Stayed 1 night in Sep 2024