4/10 Poor
Randy, Canyon Lake
Travelled with partner
10 Dec 2024
Disliked: Amenities
The staff was very friendly and helpful. Brian checked us in and he was great. There isn’t an elevator & we were on the 3rd floor. He carried my luggage up (it was heavy). The room was large. The bedding was clean but the couch was white and extremely stained. The bathroom was not very clean. There were stains around the toilet and on the floor around the tub and sink. The tub/shower was stained and cracked. The water drained slowly because there was a lot of hair in the drain. The water took a very long time to get warm. Lukewarm.
The location of the hotel was fantastic. We were able to walk everywhere and never needed a car. We were definitely happy about the location.
Unfortunately we will not be staying there again.
Randy
Stayed 4 nights in Nov 2024