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Maison St Charles

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Maison St Charles

Exterior
Outdoor pool, open 10 AM to 10 PM, pool loungers
Reception
Children’s play area – outdoor
Lunch and dinner served, seafood

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    ‪6 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool) | In-room safe, desk, laptop workspace, iron/ironing board

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

Suite, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Kitchenette

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Maison St Charles

Hotel with a 24-hour fitness centre, a quick walk to National World War II Museum
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and self parking.
Maison St Charles offers 130 air-conditioned accommodations with a safe and free newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the great public transport around Maison St Charles. During your stay, you're just a quick walk from National World War II Museum. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Mr. Eds Seafood, a seafood restaurant that serves seafood
  • To-go breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • 6 minutes by foot from National World War II Museum and a 2-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee
Maison St Charles offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 8:00 AM to 10:00 AM and at the weekend from 9:00 AM to 10:00 AM.
Mr. Eds Seafood – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 8:00 AM to 10:00 AM on weekdays and 9:00 AM to 10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.99 per person
  • Secured self-parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1004 reviews" "
Rating 8 - Good. 243 out of 1004 reviews" "
Rating 6 - Okay. 168 out of 1004 reviews" "
Rating 4 - Poor. 92 out of 1004 reviews" "
Rating 2 - Terrible. 92 out of 1004 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quaint and exactly what I wanted for my first stay in New Orleans. The courtyards are pretty and the staff was incredible. Everyone was so polite and friendly. We stayed on a very busy weekend and we were pleased to find the overflow parking was secured at night with quick service to let us in and out. I've seen mixed reviews about the cats in the courtyards but to us they were a bonus. They keep to themselves but add to the charm. The property is old but it adds to the charm and it was clean. The street car stops right out front to take you to the French Quarter and the hotel is walking distance to Magazine Street and several notable Garden District mansions.
Stayed 3 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was AMAZING! And the location perfect. My only complaint is the quality of the bed pillows.
Stayed 10 nights in Oct 2024

2/10 Terrible

Kathleen

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Our room was not ready at 4 - we had a concert and had to get ready in the bathroom of the lobby, which by the way did not have a plug. We had to sit on the floor of the lobby and use phones for mirrors to do hair.
Stayed 1 night in Oct 2024

2/10 Terrible

Natalia

Travelled with family
Disliked: Staff & service
When I got to the property they said my reservation had been canceled because my credit card did not work. They said they tried to contact me but I NEVER received a phone call or was left a message. When I asked what number they called the manager said they “don’t have the logistics of that.” When I asked when they tried my credit card she said she couldn’t find that information either. They were fully booked and I had to find another one place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esequiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Madison

Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the true historical southern charm to the cleanliness of the property, we thoroughly enjoyed our stay. Shortly after we checked in and got in the room, our A/C unit went out. Called the front desk and in 60 seconds a tech was at the door to look at it. The unit was done for and they had a new one installed in cooling our room in less than 15 minutes from the time I called. Thanks Dennis and Melvin! Loved the fact that it was easily walkable to the SuperDome as well as the French Quarter.
Stayed 2 nights in Oct 2024

8/10 Good

Carly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying for Taylor Swift concert
The hotel and staff were amazing. Wonderful courtyard and loved the location.
Stayed 3 nights in Oct 2024

2/10 Terrible

Danna

Awful customer service by hotels.com and hotel!
Didn’t even get to stay there and they wouldn’t give a refund. They didn’t have my room ready until after 5:30pm and were very rude. They won’t refund my money and neither would Hotels.com. Very poor customer service all the way around. Very disappointed!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You were actually a chance stay for us. We had to change our flights and this place was the only one available. We absolutely loved it. I’ll be recommending it to friends and fam and hope to stay there next time I’m in your beautiful city
Stayed 1 night in Oct 2024

6/10 Okay

Venita

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Front desk person was rude and not hospitable at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

We had an amazing time when we stayed there! The balcony was such a fantastic added perk and the service was fantastic !! We loved the pool as well, it was great to end a day there! The lights made the ambiance so great. Jesse, the night clerk was so enjoyable to talk to and deal with. Would absolutely recommend staying here
Stayed 6 nights in Oct 2024

8/10 Good

Sarah

Liked: Staff & service
From a distance the room seemed immaculate with fresh pressed sheets. Unfortunately there was a large urine stain on the comforter covered by a top sheet among other sheet stains. It was clear that they had been laundered so we didn’t complain but that detail definitely was noticed. The bathroom area is also in need of updating as the shower sprays in all directions with poor water pressure. The pool was nice and they were able to turn hot tub heater on upon request

6/10 Okay

Logan

Travelled with family
Liked: Cleanliness, amenities
Most of the staff was nice. Kitchen staff kinda rude. The room was well kept and clean. The door however did not lock, something was wrong with it. And the shower did not have a door, something weird about that. The parking was good and the area was good because it was right on St Charles Avenue. And it was very close to the WW2 museum.
Stayed 1 night in Oct 2024

10/10 Excellent

FRANK

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 8 nights in Oct 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service and nice rooms. Very afforsable as well.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Stayed 2 nights in Sep 2024

10/10 Excellent

Leroy, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Arin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance to bars, restaurants, and next to the green line street car. Parking at the hotel is very limited,14, spots, but street parking was fine and free. Most of the staff were nice and friendly. Overall, would definitely recommend and would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Margret

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024