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Melrose Mansion

4.0 star property
VIP Access

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Photo gallery for Melrose Mansion

Outdoor pool
Frenchman Executive Suite | Living area | 40-inch LCD TV with cable channels, TV
Lounge
Frenchman Presidential Suite | Balcony
Coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
937 Esplanade Ave, New Orleans, LA, 70116
  • Bourbon Street
    ‪2 min walk‬
  • Canal Street
    ‪18 min walk‬
  • Caesars New Orleans Casino
    ‪3 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Melrose Classic Queen

Melrose Classic Queen | Premium bedding, down duvets, pillow-top beds, individually decorated

Melrose Classic Queen

  • 23.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Napoleonic Queen

Napoleonic Queen | Premium bedding, down duvets, pillow-top beds, individually decorated

Napoleonic Queen

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Frenchman Executive Suite

Frenchman Executive Suite | Premium bedding, down duvets, pillow-top beds, individually decorated

Frenchman Executive Suite

  • 125 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Frenchman Studio Suite

Frenchman Studio Suite | Premium bedding, down duvets, pillow-top beds, individually decorated

Frenchman Studio Suite

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Frenchman Presidential Suite

Frenchman Presidential Suite | Living area | 40-inch LCD TV with cable channels, TV

Frenchman Presidential Suite

  • 125 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Frenchman Balcony Suite

Coffee/tea maker

Frenchman Balcony Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Melrose Grande Balcony

Melrose Grande Balcony | Premium bedding, down duvets, pillow-top beds, individually decorated

Melrose Grande Balcony

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Melrose King Superior with Soaking Tub

Melrose King Superior with Soaking Tub | Premium bedding, down duvets, pillow-top beds, individually decorated

Melrose King Superior with Soaking Tub

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

Bourbon Orleans Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (3598)
The price is CHF 195
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Bourbon Orleans Hotel

About this property

Melrose Mansion

Historic hotel with 24-hour fitness centre and outdoor pool
An outdoor pool, a 24-hour fitness centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance and wedding services are on-site.
Melrose Mansion offers 20 shared accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Melrose Mansion. During your stay, you're just a quick walk from Bourbon Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute walk from Bourbon Street and 6 minutes on foot from Frenchmen Street
Melrose Mansion offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. The historic Melrose Mansion also features tour/ticket assistance, concierge services, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 87.76 per accommodation, per stay.
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 45 per night (in/out privileges)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Melrose Mansion
Melrose Mansion Hotel
Melrose Mansion Hotel New Orleans
Melrose Mansion New Orleans
Melrose Mansion Hotel
Melrose Mansion New Orleans
Melrose Mansion Hotel New Orleans
Roomza New Orleans at Melrose Mansion

Melrose Mansion Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1008 reviews
Rating 8 - Good. 206 out of 1008 reviews
Rating 6 - Okay. 57 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful house and lovely staff. I truly felt welcomed as yheir guest.
Stayed 3 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My first morning began with a rather unexpected wake-up call: a staff member's loud, one-sided conversation about the questionable cleanliness of the breakfast supplier. While the staff and rooms were otherwise fine, I opted for a safer breakfast option.

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Problems started on day one. Flight was arriving early on a Saturday morning, Called property spoke with a Jason who refused to help me add a day to the stay or allow me to check in early. Ended up paying another $500 for the Friday check in on Expedia which was basically so we didn’t have be out in the streets until 1-4 pm before check in on Saturday. Upon arrival it was clear they had rooms available .Arrived, room didn’t have lights in the bathroom, complained to a very nice female manager that moved us to another very nice room. Stay seemed ok, until night, could not sleep due to all the noise on street , then woke up to no hot water, the wife was extremely upset she couldn’t bathe, there was no one on property when we called to ask for help. Over all straight and simple the property is not suitable for a stay despite how nice the old history and visuals are. As some one who travels a lot I would advise travelers to avoid this property as owners clearly are not taking care of the property.
Stayed 1 night in Dec 2024

10/10 Excellent

Peri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emily is THE BEST!

4/10 Poor

Markesha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This property was overrated in many ways
Stayed 1 night in Nov 2024

10/10 Excellent

Bea Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomza did this place a full hospitality makeover
Earlier this year around February we first experience Melrose Mansion. Our experience has some problems mainly the receptionist who forgot to check us in and left for the day and the rest of the stay he was rude to us.I forgot if his name is Brian or Caleb.it was a bit of a nightmare not having hot water in Donecio room.I gave this hotel another chance and found out Roomza is managing this property. The pre-arrival registration was so easy and efficient. The guest portal to accommodate my needs during stay was the cherry on top! Dyson products available upon request?! I was in cloud 9! I was able to request the Dyson airwrap! That was one of the best luxury options you can get from the portal. LeShawn (I hope o didn’t butcher his name) who welcomed us upon arrival made us feel the southern hospitality.He gave us a quick history of the mansion (which we didn’t get the first time we stayed here). The place is remarkably cleaner this time and the wide array of breakfast selection is so much better than before. The water pressure has definitely gone up a notch since we last stayed here. A lot of improvements since Feb 2024. Also,I wanna add how nice the cleaners were. I also wanna add the Italian toothpaste,warm robes,silk bonnet,mouthwash and the viennese coffee was perfect! Unlimited snacks and drinks too! I can’t wait to come back to New Orleans! I’m claiming this hotel my home in NoLa. What a wonderful stay!
Stayed 1 night in Nov 2024

8/10 Good

Larry, Baton Rouge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have adequate parking. Room was quiet. Breakfast was good. Convenient to some great local restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

anna

Liked: Amenities
This hotel is in the best location. It really is more of a b&b rather than a hotel. The staff is great.
Stayed 5 nights in Nov 2024

10/10 Excellent

liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel. Lovely staff. Room was lovely and bed comfortable very spacious. Didn't use the pool but would on return in hotter weather. Will definitely book there again!
Stayed 4 nights in Nov 2024

4/10 Poor

LORRI, New York

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

DEBORAH

Liked: Cleanliness, property conditions & facilities
This great property could use more attention. Weeds along Burgundy side & the front needs some TLC. Staff woke us up setting up breakfast. Someone was upset with their man & ranting incredibly loud. I turned on the TV & couldn't hear it over the noise. I texted the desk, the noise stopped but no acknowledgement or I'm sorry. We were locals needing a place to stay during the process of selling our house. People In NO are so friendly but not tour staff. Not the best representation of the good folks of this great city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Valentino

Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanging out in the Big Easy!
Stayed 2 nights in Nov 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and attentive
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old mansion.
An absolutely beautiful old mansion! We were greeted with a nice bottle of wine in our room. Water and soda available either in our room or the main kitchen. However, our TV remote didn’t work and it took them 24 hours to replace it. The area rug in our room was gross. Easy to replace I would think along with the rug in the main hallway, you had to lift your suitcase over the edge of it. A very convenient location and just a short walk to bourbon st. I would stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dr Randy S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed
My stay was very nice in a peaceful neighborhood and convenient to places I wanted to visit. I’d definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and helpful staff
Fantastic property with a lot of history. Really enjoyed our stay and felt like the staff cared about our experience. The only negative feedback I have is we stayed in the room in the pool area and at one point the lobby door was locked and the pool room was locked so from what I could tell we were effectively locked into our room and pool area. Thankfully someone was in the pool room/breakfast area and unlocked it for us. Had nobody been in there I would have been late for photos for my brother's wedding. But I think it was genuinely an accident. Also there were no bottles of water provided. In a city that has water boil advisories I don't care to drink tap water. Even if I had to pay for them I'd be happy but they had literally none on the property. I had to walk to a convenience store about 8min away at midnight to get some water. Our fridge had sodas and sparkling water but I would much rather have normal still water even if it was Kirkland brand. That said, I will stay here again. The "negative" feedback is mostly my hopes that the management will see it and make adjustments. My brother who visits NOLA very often and always stays in an Airbnb came to our hotel room while his bride was getting married and was shocked by how nice it was and how little we paid and said he'll be staying at Melrose next time. Stay here, but unless things change grab some waters first!
Stayed 4 nights in Nov 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sleepless in N.O.
The room I was in was very nice and big. The problem was that it was in a separate building behind the main mansion building. And I was on the street level. There was a door 5-feet from my bed that I thought was a closet door but was actually a door to the street. And New Orleans is noisy and has foot traffic all night. When I realized the situation, I was a bit shook up. I did not fall asleep until all the street activity and talking stopped around 3 am. I did not feel completely safe and was not the room I would stay in again. But the people in the main house were nice and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Querube

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is charming and beautiful. Since it is a former home from 1800s I think, it doesn’t have elevators, and the stairs are steep. If stairs are difficult for you, request a ground floor room. We liked everything about this hotel. I would definitely stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jason at the front desk was really helpful and accommodating. They had nice amenities.
Stayed 1 night in Nov 2024

2/10 Terrible

Eduardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were terribly disappointed on the whole experience from the day that we checked in to the next day after canceling our stay for the second night. The advertisement is that we are staying at a mansion, and then they put us on a house a couple of houses away from the main building. The staff receiving us upon arrival was a guard that could barely speak English. Once we got into the room, he had a very strong smell of mold, the furniture was old and in bad condition, the walls were peeling off, the kitchen faucet was broken, There was no furniture on the patio, although we paid for the presidential suite. In the room, the fan was covered with dust, as if nobody had cleaned it in several years, we would not recommend anybody staying at this place. When it comes to reading it in stars, there is not a -5 star hotel, that’s what I would give this property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024