New Orleans Marriott

4.0 star property

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Photo gallery for New Orleans Marriott

Reception
Lounge
View from room
55-inch flat-screen TV with cable channels, TV, Netflix
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪27 min drive‬

Room options

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 66 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

New Orleans Marriott

Hotel with a 24-hour fitness centre, steps from Canal Street
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available on request.
New Orleans Marriott offers 1333 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include designer toiletries and hairdryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at New Orleans Marriott. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Canal Street and 9 minutes on foot from Jackson Square
New Orleans Marriott offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 86849 square feet (8069 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly New Orleans Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:30 AM and at the weekend from 6:30 AM to noon.
New Orleans Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50.72 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 945 out of 1597 reviews
Rating 8 - Good. 348 out of 1597 reviews
Rating 6 - Okay. 177 out of 1597 reviews
Rating 4 - Poor. 67 out of 1597 reviews
Rating 2 - Terrible. 60 out of 1597 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Reginald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Lora

Liked: Amenities
I thought it was very clean very well organized I felt the staff had great excellent customer service skills and the room was clean and I had a good time
Stayed 1 night in Nov 2024

10/10 Excellent

Lakaii

Stayed 2 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
when I arrived for check-in, I was not informed about the facility perks ($25 automatic deducted for use at the pantry or other facility restaurants).Could have used it for snacks the first night but was not informed until I checked in my second room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alethia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, staff were very friendly and helpful. The beds were medium comfortable. The shower pressure was great. They have a nice bar/lounge area. The outside area itself can get a little busy at night. I would stay again for sure.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stay was great
Stayed 1 night in Nov 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Troydell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Stayed 2 nights in Nov 2024

8/10 Good

KWANGBOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Debra

Stayed 1 night in Nov 2024

10/10 Excellent

Cassie

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, Inglewood

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, even receiving an upgrade
Stayed 1 night in Nov 2024

10/10 Excellent

DEKESHIA

Travelled with group
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The only issue with this place, is the issue with other places. That are booked through Expedia. It seems as if the hotels book the rooms that are less desirable or damaged. This room had no heat on the night that it was cold in New Orleans. No one ever came to our room to check on the problem, nor did the hotel offer us a different room.
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and love it was walking distance
Stayed 3 nights in Nov 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful property. We couldn’t have been any happier with lots to do within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Stayed 1 night in Oct 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Elevator noise through the night. Showers were awful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vjekoslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Walter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disliked the bums and liked the food
Stayed 2 nights in Nov 2024

10/10 Excellent

Irlanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024