New Orleans Marriott

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for New Orleans Marriott

Reception
Lounge
View from room
55-inch flat-screen TV with cable channels, TV, Netflix
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪27 min drive‬

Room options

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 66 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

New Orleans Marriott

Hotel with a 24-hour fitness centre, steps from Canal Street
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available on request.
New Orleans Marriott offers 1333 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include designer toiletries and hairdryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at New Orleans Marriott. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Canal Street and 9 minutes on foot from Jackson Square
New Orleans Marriott offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 86849 square feet (8069 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly New Orleans Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:30 AM and at the weekend from 6:30 AM to noon.
New Orleans Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50.72 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 931 out of 1578 reviews" "
Rating 8 - Good. 344 out of 1578 reviews" "
Rating 6 - Okay. 177 out of 1578 reviews" "
Rating 4 - Poor. 68 out of 1578 reviews" "
Rating 2 - Terrible. 58 out of 1578 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tyaka

Travelled with group
Liked: Cleanliness
close to plenty
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector, Riverview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a perfect location
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel! Friendly staff and conveniently located. We had the best stay at this hotel highly recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Paulette

Travelled with family
Disliked: Staff & service, property conditions & facilities
Booked our room 8 months in advance, when we went to check in the hotel overbooked the rooms. We had a double bed and were offered a kimg bed with a roll away bed. We took the offer since it was late and were tired. We checked on the roll away bed several times for when it was being delivered. Finally almost midnight they informed us they were out of roll away beds.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jenna

Stayed 3 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view from my room was excellent
Stayed 4 nights in Oct 2024

8/10 Good

Martin

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was not ready at 6pm, so they gave us dinner vouchers. They said they would text when the room was ready, at 9:30pm we returned to the hotel and the staff told us they had oversold the rooms so there were no rooms available with 2 Queen beds. Only available room was a King and they would send up a roll out bed. At 11pm they still had not delivered the roll out and when we asked they said they have none left. 3 off us had to share a king bed. Where promised the room we booked the next day and did get it but it was not clean. We had booked 2 rooms and the story was the same for both. This happened to several guests, there were a lot of unhappy people.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and great property! Great location for our stay in NOLA!
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda Inman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! They were very welcoming to us SWIFTIES!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

2/10 Terrible

Iveth

Travelled with family
Disliked: Cleanliness, staff & service
Poor customer service
Stayed 2 nights in Oct 2024

4/10 Poor

Iveth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Even though we had room reservations from 6 months prior, our room was given away as weekend was a busy one for hotels in New Orleans. One of us had to sleep on floor, no extra blankets provided, we had to beg for them. Room outdated

10/10 Excellent

jessica, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT
Stayed 4 nights in Sep 2024

6/10 Okay

Bridget

Disliked: Cleanliness, staff & service
Caved in mattress, mold in shower. Stained sheets But great location to Burboun street and all the fun.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yondy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Shavonne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Oct 2024

10/10 Excellent

Meredith Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars, the only little issue was the waitress at the bar. She was not great but everything else was
Stayed 3 nights in Oct 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Brian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms are small but hotel is located in within walking distance from just about everything..
Stayed 2 nights in Oct 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well taken care of, as expected for an upscale hotel. Pantry/snack area was attractive, large and very well stocked. Employees were very friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rozanne

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024