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Red Roof Inn Kenner – New Orleans Airport NE

2.0 star property

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Photo gallery for Red Roof Inn Kenner – New Orleans Airport NE

Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Lobby lounge
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
2125 Veterans Boulevard, Kenner, LA, 70062
  • Cafe Du Monde
    ‪17 min walk‬
  • Esplanade Mall
    ‪3 min drive‬
  • Chateau Golf and Country Club
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Red Roof Inn Kenner – New Orleans Airport NE

Hotel in Kenner with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Red Roof Inn Kenner – New Orleans Airport NE offers 123 accommodations with a hairdryer and an iron/ironing board. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Kenner – New Orleans Airport NE. During your stay, you'll be close to Pontchartrain Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • Just a 5-minute drive from Mississippi River and 14 minutes from Caesars Superdome
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Red Roof Inn Kenner – New Orleans Airport NE. Free self parking is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Econo Lodge Hotel Kenner
Econo Lodge Kenner

Red Roof Inn Kenner – New Orleans Airport NE Reviews

Reviews

5.4
Rating 10 - Excellent. 101 out of 482 reviews
Rating 8 - Good. 63 out of 482 reviews
Rating 6 - Okay. 56 out of 482 reviews
Rating 4 - Poor. 80 out of 482 reviews
Rating 2 - Terrible. 182 out of 482 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The window view
Stayed 2 nights in Nov 2024

2/10 Terrible

Nikita

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in a lot of hotels and this was definitely the dirtiest. Housekeeping does not even pretend to care. Sticky stuff splattered up multiple walls, bedding had huge stains all over it, counters had clearly not been wiped down after several different guest and it stinks as soon as you walk in
Stayed 1 night in Nov 2024

2/10 Terrible

Meilin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE STAY
The hotel is NOT even 5% of what it looks like in the photos. From the reception to the room, it was very dirty. When we got to the room, it was like watching a horror movie. The mattresses were dirty, the floor, the bathroom had dead flies on the ceiling. It is a hotel for after parties because we couldn't sleep.
Stayed 1 night in Nov 2024

4/10 Poor

Xiaoguang, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
close to the airport
Stayed 1 night in Nov 2024

4/10 Poor

Porfirio

Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Stayed 2 nights in Nov 2024

2/10 Terrible

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was the worst hotel I’ve ever been to. We did not even stay the night. We left and are fighting for our money back. We were supposed to be there for 6 nights. The smell of the lobby was like sewage, there was mold and covered up holes. My husband and I think that they kicked long term tenants out to make more money during the TS concert, because people were loading their cars with junk, and the rooms were disgusting. Do not stay here.
Stayed 6 nights in Oct 2024

6/10 Okay

Michael

Business traveller
Stayed 1 night in Nov 2024

8/10 Good

Pius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on
Stayed 3 nights in Oct 2024

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife ended up in the hospital for breathing the smell of marijuana that the homeless keep smoking almos at our room door
Stayed 4 nights in Nov 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Kaye

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in bad shape. Dirty grounds garbage everywhere. Broken toilet seat no first aid for customers. Only offer coffee Handicap rooms are poorly planned. Will not stay there again
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I've ever stayed at by far!
By far the WORST hotel I have ever stayed at. Absolutely DISGUSTING – infested with bugs, lizards, etc. No hot water, sheets were clearly used. Loud noises awoke us at random hours in the night. Staff is miserable, I had to book a new hotel. DO NOT ever stay here. This place should honestly be shut down for numerous healthcode violations. If I could give it negative five stars I would. STAY AWAY at all costs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Laramie

Stayed 2 nights in Oct 2024

4/10 Poor

Sandra Mendoza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking in the lobby smelled like vomit. The blankets on the bed had cigarette burn marks and stains. Hole in the restroom ceiling. We styed for 2 nights. Both nights there was someone (rumor it was an employee) with a noise maker at random times at night. Both nights the fire alarm got pulled. My daughter's felt unsafe at this location. DO NOT RECOMMEND.
Stayed 2 nights in Oct 2024

2/10 Terrible

Leslie, Westminster

Stayed 1 night in Oct 2024

2/10 Terrible

Haley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
We had multiple things wrong with the room. We made countless calls and stopped by the front desk multiple times to speak to a manager and nothing was ever done or resolved. I do not recommend staying here.
Stayed 5 nights in Oct 2024

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
Make sure to bring your lysol wipes and febreeze. I had to go to the store to get febreeze because the room smelled so bad. During our 3 day stay i used the whole bottle and it barely helped. Also bring a shower curtain. Our shower did not have one. While yes, I could have gone up to the front desk to ask for one, i did not want to have any more interactions with the rude and vile people that work there. Mold and mildew everywhere. Fruit flies galore. WE EVEN HAD TO WAIT FOR OUR ROOM TO CHECK IN BECAUSE THEY WERE SPRAYING THE ROOMS FOR ROACHES
Stayed 3 nights in Oct 2024

2/10 Terrible

Jeffry

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad bad bad
Only good part was the bed was excellent, but that it. Non smoking room was a smoking room, front door had been kicked in, forget a continental breakfast, walls in bathroom had brownish stains that hopefully were only mold and not something more disgusting. Due to a Taylor Swift concert going on in Nola, everyplace was gouging price wise, Red Roof was no exception.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Roach Motel
This hotel will haunt my dreams. We barely made it through the night. The room was absolutely filthy. My brand new white socks were black from walking on the floor. There were dead bugs everywhere, even next to the drinking glasses they provide. Oh, and live ones too! Cockroaches EVERYWHERE. I found the first on my water bottle and suddenly we were noticing them everywhere. We sat on the bed and watched in horror as they slowly came out of hiding spots and started crawling the walls. Everytime we'd turn on the light in the bathroom, theyd run across the mirror or sink. The only reason we stayed at all was because everywhere was sold out that night for the eras tour. The staff seemed surprised to hear there were roaches and said they would talk to management and call me back, but never did. Truly the worst stay of my life.
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Salvador, Sienna

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was terrible upon arriving. First I was told that my room hadn't been paid for (which it had been days prior and I had the authorization code to prove). Then Expedia kept trying to call him to get it cleared up and he wouldn't answer the phone. Then when I told him Expedia was attempting to call him because I was chatting with them via the app he proceeded to tell me that their systems were down that's why the payment wasn't processed. I finally complained that he needed to answer the phone so Expedia could correct the problem. So he did and the Expedia rep told him how is he having problem with the payment now if it was authorized days ago and they took the payment days ago and they had the authorization number. Miraculously the system came back up at that moment. And I was let in to my room 2 hours after check in. Secondly the place was horrendous. Dirty inside and out. Homeless people were sitting at the entrance asking for money and walking around the hotel. The place had had an accident before because you could tell several areas had already disintegrated and fell down to floors below. An area in particular was above my room. I was working night shift so I sleep during the day, and Nan the noise wouldn't let me sleep. So when I told the front desk guy he said they didn't move people from rooms. It was take it or leave it. Place sucked and this place needs to be shut down and taken down from Expedia. Extremely dangerous, extremely unclean, in terrible disrepair
Stayed 7 nights in Oct 2024

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Unfortunately this was a very bad experience. The hotel was extremely filthy. Not clean, a lot of bugs in the room, and the plumbing backed up every time the toilet was flushed… The unfortunate thing is the staff knew the plumbing wasn’t working correctly and they still checked us into the room. After when I brought it to there attention, They offered to reimburse us 50% of the room cost but they didn’t fulfill the agreement. We had to use the bathroom in the lobby the whole night. Unfortunately we couldn’t get a room somewhere else as (Taylor swift was in town)so we had to stay as we were traveling with our kids.
Stayed 1 night in Oct 2024

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is a dive and at $266 a night they should be condemned
Stayed 1 night in Oct 2024