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Sonesta ES Suites New Orleans Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Exterior
Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Private kitchen | Fridge, microwave, stovetop, dishwasher
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Magazine Street
    ‪5 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 43.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Suite, Multiple Beds (One Bedroom) | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

  • 46.3 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • 82.6 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • 43.0 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
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The price is CHF 501
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includes taxes & fees
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About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, a short walk to National World War II Museum
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and conference space are on-site. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Sonesta ES Suites New Orleans Convention Center. During your stay, you're just a quick walk from National World War II Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes on foot from National World War II Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1278 out of 2232 reviews
Rating 8 - Good. 537 out of 2232 reviews
Rating 6 - Okay. 220 out of 2232 reviews
Rating 4 - Poor. 91 out of 2232 reviews
Rating 2 - Terrible. 106 out of 2232 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sylvia

Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

DaeTrelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. Would have stayed another night.
Stayed 1 night in Nov 2024

10/10 Excellent

Chandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location is very close to downtown. Free parking is not available, so need to utilize valet parking
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and safe location
We loved the size of the rooms and the fact that it included a kitchen. The rooms need a bit of upkeep. A lot of electrical outlets and lights didn't work but nothing major. The breakfast offered in the morning was a good variety. Staff was all very kind.
Stayed 6 nights in Nov 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
The hotel was good but appeared to be a questionable area. But within a few blocks you are by the bigger hotels and casinos. While no one approached us, I am not sure I would want to walk around there to late in the night.
Stayed 1 night in Nov 2024

10/10 Excellent

Martez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Judith, Nacogdoches

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, pretty clean and courteous people.
Stayed 2 nights in Nov 2024

4/10 Poor

GUILLAUME

Business traveller
Disliked: Cleanliness
Not clean
The hotel is dirty, and the cleaning is absolutely not made correctly. When I check in, there was food on my floor in my room and despite 2 request of cleaning the food was still there after 6 days when I checked out. There was hair, in my shower, etc etc. The commun place is not clean as well. In the morning the people who're working there are never smiling.. This hotel should be refresh and operated in a more professional way
Stayed 6 nights in Nov 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was nice for the price. The staff were friendly upon check-in. Room was spacious. Breakfast was great with many options to choose from. Valet was quick and easy. The only things we seen on our stay was that the room could use a dusting and the TV in the sitting area didn't work. Overall we would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge shout out to Dwayne, he went out of his way to make our experience special. We had a great stay.
Stayed 1 night in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort
Nice place
It was a nice place , clean ! I was on the street side sometimes loud cars and or loud stereo systems woke me up
Stayed 5 nights in Nov 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service
Was impressed with the suite. Wish one of the rooms had a king size bed though.
Stayed 1 night in Nov 2024

8/10 Good

Star

Travelled with family
Liked: Property conditions & facilities, room comfort
The hotel is older but we had comfortable beds & it was clean. The staff as was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I was pleasantly surprised! We booked for a little stay-cation as we are from the area and I’m happy to add this to a list of favorites! Centrally located near lots of fun attractions such as the riverwalk, Bourbon street, shopping, and great eateries! The hotel was nice, the staff were courteous, and the room was very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jerilyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a conference at the convention center. Clean and quiet, great staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

JIJUN

Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Stayed 2 nights in Oct 2024

8/10 Good

Helen

Travelled with group
Liked: Staff & service, room comfort
Good value for price
We were 3 couples staying two nights before a cruise. The location was great, close to the pier. It was about a 20 min walk to the French quarter. The building is old and is due renovations. The rooms were adequate and breakfast was good. So overall, it was a good value for the price.
Stayed 2 nights in Nov 2024

8/10 Good

Namita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We loved the set up of this property. It was between all the live plants, felt very serene. However, the staff at the front desk were rude. Our room was not ready for over 2 hours of the check in time. Which was inconvenient since we were there for a concert.
Stayed 1 night in Oct 2024

10/10 Excellent

Adina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the middle of all activities
Stayed 5 nights in Nov 2024