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St Charles Coach House, Ascend Hotel Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for St Charles Coach House, Ascend Hotel Collection

Exterior
Lobby sitting area
Room, 1 King Bed, Non Smoking, Balcony | Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Magazine Street
    9 min walk
  • Subway
    1 min walk
  • St. Charles at St. Andrew Stop
    1 min walk
  • Belle Chasse, LA (BCS-Southern Seaplane)
    22 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 34.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | Pillow-top beds, in-room safe, desk, laptop workspace

1 King Bed, Nonsmoking, Upgrade

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 26.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

The Pontchartrain Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1007)
The price is CHF 266
for 1 room
includes taxes & fees
17 Jan - 18 Jan
The Pontchartrain Hotel

About this property

St Charles Coach House, Ascend Hotel Collection

Art Deco hotel connected to a railway/underground station in Central City with free parking
A 24-hour business centre, a conference centre and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and a 24-hour front desk. Change of towels is available on request
St Charles Coach House, Ascend Hotel Collection offers 44 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
St Charles Coach House, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Magazine Street. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Ernest N. Morial Convention Center and a few minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of St Charles Coach House, Ascend Hotel Collection was completed in December 2019.

This Art Deco New Orleans hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at St Charles Coach House, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 875 reviews" "
Rating 8 - Good. 226 out of 875 reviews" "
Rating 6 - Okay. 52 out of 875 reviews" "
Rating 4 - Poor. 17 out of 875 reviews" "
Rating 2 - Terrible. 11 out of 875 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Awesome, big rooms; friendly, helpful staff. Convenient location. Great value.
Stayed 1 night in Oct 2024

6/10 Okay

Kerri

Liked: Cleanliness
Disliked: Staff & service
The staff could have a lot more friendly.When I checked in, did not even create me.Hello, for the overall the hotel us nice though.
Stayed 2 nights in Sep 2024

8/10 Good

Cher

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful but the lobby, parking and area entering the lobby wasn’t clean
Stayed 1 night in Sep 2024

8/10 Good

Edna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hotel. The room was gorgeous and we had a shared balcony overlooking the trolley line. It was very loud throughout the night with the street noise.
Stayed 1 night in Sep 2024

8/10 Good

Jordan

Stayed 1 night in Sep 2024

10/10 Excellent

Mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the value and location. It’s a safer and quieter part of NO but not too far away from the action.
Stayed 4 nights in Sep 2024

10/10 Excellent

DOUGLAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything downtown with the trolley stop out front. Quiet, Garden district with interesting neighborhood architecture, flora and both fine dining and local hangouts in walking distance. Rooms spacious, comfortable, clean. Will come back
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great location.
We had a great time. The location is great. We were able to park our car in the secure lot on site and take the trolley almost everywhere we wanted to go. Staff was friendly and helpful. Rooms were spacious and clean as well as quiet. We would definitely stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing!!! Definitely will be rebooking
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER Vaca Stay !
ABSOLUTE best vacation stay ever... Service, staff, accommodations... all MOST EXCELLENT... UR staff, OH SO FANTASTIC... especially "Ambassador Ann," Jeffrey, Marcia & Carlos... Nuff said... thank y'all for sucha WONDERFUL stay
Stayed 5 nights in Sep 2024

4/10 Poor

LEE, Las Vegas

Liked: Cleanliness, staff & service
Check in starts at 3pm I should up after 7pm to find out that they no longer had the room that I pick and on top of that they try to charge my card "for no show" Why would you try to charge my card and give the room that I choice to someone else. I was giving another one and a discount but that was not what I wanted. One of my quest had to sleep on the couch it was not comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ricardo

Travelled with partner
Liked: Property conditions & facilities
The included parking is a big plus and the main reason we chose this property. Unfortunately our room wasn’t as clean as we would expect, found some hairs in the tub, and you could see dust over things in areas with little use. It also smelled a bit like old stuff / mold. The property is unassuming and the lobby area is small. The pictures make it look bigger than what it actually is. The lobby area is shared with an event venue seems like.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel was great! Super cute, conveniently located (8 min. from The French Quarter), and comfortable. I’d definitely stay here again…
Stayed 1 night in Sep 2024

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking! Street cars stop right in front of the hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Shari

Liked: Staff & service, property conditions & facilities
Great location with parking
Stayed 1 night in Sep 2024

10/10 Excellent

Omer, Montgomery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel only down side is the bed was hard.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The check in and check out was easy. The room had all the essentials. There was a small stain on the comforter and the shower door had some build up but all in all we were comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Pearland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, very friendly, and helped us with all of our needs. The grounds and room were spectacular. A definite revisit.
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Property conditions & facilities, room comfort
Clean nice and safe.
One night stay for a cruise. Clean and nice. Bed was a touch hard for me but that’s a personal preference. Our stay was 10 of 10…thanks for a safe and nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Clean, wonderful customer service, easy access to street cars, updated rooms. My ONLY issue was the homeless people coming at you outside every chance they could. I couldnt enjoy sitting outside without being hassled. That is not the fault of the hotel though, the one time I made them aware, they went outside and told the people to leave the property.
Stayed 2 nights in Aug 2024