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The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property

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Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Front of property – evening/night
Cocktail bar
Lobby
Cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
315 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪6 min walk‬
  • Audubon Aquarium
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Publishers)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Publishers)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Interior Atrium View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, View, Corner

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Editors, 2 Queen Beds with Sofa bed)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Editors)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Editors)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Magazine Street View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Hotel with a 24-hour fitness centre, steps from Canal Street
A 24-hour fitness centre, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk. Housekeeping is available on request.
The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Eliza Jane, in The Unbound Collection by Hyatt. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Canal Street and 6 minutes on foot from Caesars New Orleans Casino
As a guest of The Eliza Jane, in The Unbound Collection by Hyatt, you'll find a 24-hour fitness centre, a library, and tour/ticket assistance. Event space at this hotel measures 1729 square feet (161 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Eliza Jane, in The Unbound Collection by Hyatt also features concierge services, a fireplace in the lobby, and a front desk safe. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
The Press Room – On-site cocktail bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1002 reviews
Rating 8 - Good. 144 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. Easy check-in. Good restaurants. The king room was crowded. The bed was up against the window. Only one waste can.
Stayed 2 nights in Nov 2024

8/10 Good

Anngelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very cute.
Stayed 4 nights in Nov 2024

4/10 Poor

Randy

Travelled with family
I paid for valet parking and they damaged my vehicle. They also left it parked on the street the whole time instead of taking it to the parking garage. I have been trying to get this sorted out going on 3 weeks and still no answer
Stayed 1 night in Oct 2024

10/10 Excellent

Alita

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The overall consistent decor was impeccable. We loved every part of it.
Stayed 1 night in Nov 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the property
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Travelled with group
The staff, from valet to front desk to restaurant workers, were super friendly and helpful. The location is prime with easy walking to the French Quarter to the National WWII Museum. Will definitely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scot

Stayed 2 nights in Oct 2024

10/10 Excellent

Laurie A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Wilmert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

Haley

Stayed 5 nights in Oct 2024

10/10 Excellent

Jackie

Stayed 2 nights in Oct 2024

6/10 Okay

Randy

Travelled with family
Disliked: Staff & service
They valeted my car and charged almost $100 per night then left it parked on the street for 2 days and nights and I have damage to my vehicle from this. The air conditioner was loud and it shook the bed when it was on. Bed was very uncomfortable. Would never book there again
Stayed 1 night in Oct 2024

10/10 Excellent

Ruark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very friendly staff. I like that is wasn't a giant hotel. The hotel bar area was very nice The adjoining restaurant was perfect for what I wanted. My next trip, I will be returning.
Stayed 3 nights in Oct 2024

6/10 Okay

Carolyn, Tucson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, responsive and professional. The main areas in the hotel, like the lobby and bar meeting areas were welcoming and comfortable. The room wasn't great. We had a suite and the sitting area was likely the darkest room we've ever had with only dim lighting. The bedroom area was similarly dark, even when all the lights were on. Also, the carpet in the bedroom had several large areas of brown staining that were unpleasant to see. The staff tried to clean it, but the stains would not come out. The room very much needs re-carpeting and should not be rented out in its current state.
Stayed 6 nights in Oct 2024

10/10 Excellent

Natalie, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is absolutely gorgeous! I can’t wait to come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Nanette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill NOLA
Fantastic NOLA ambiance two blocks away from Canal. Close enough to the Quarter, and also tucked away when you need to relax. Great lobby/library/bar area to relax and chill.
Stayed 5 nights in Oct 2024

8/10 Good

Olivia Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Staff was so kind. Bartenders were the best. Did not love the noisiness from the maid staff. Loud every Monday we were there starting at 8am. Public restrooms downstairs could have been cleaner.
Stayed 4 nights in Oct 2024