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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

View from property
Lobby lounge
Aerial view
Aerial view
Executive Suite, 1 King Bed | City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Laundry
  • Free WiFi
  • Parking available

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • Bourbon Street
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

City view

Suite, 1 King Bed with Sofa bed, Bathtub

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | Private kitchenette | Fridge, microwave, coffee/tea maker

Suite, 1 Queen Bed with Sofa bed, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

  • City view
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

  • City view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

The Mercantile Hotel New Orleans

Eco-certified hotel with free breakfast and 24-hour front desk
A bar/lounge, a snack bar/deli and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

The free breakfast at The Mercantile Hotel New Orleans gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a bar and a business centre are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes on foot from Canal Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 688 out of 1132 reviews
Rating 8 - Good. 231 out of 1132 reviews
Rating 6 - Okay. 115 out of 1132 reviews
Rating 4 - Poor. 46 out of 1132 reviews
Rating 2 - Terrible. 52 out of 1132 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

hamza

Stayed 1 night in Mar 2025

8/10 Good

Troy

Travelled with partner
Liked: Amenities
Everything was good
Stayed 1 night in Feb 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Its a decent hotel with proximity to all Mardi gras related events.
Stayed 3 nights in Mar 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Thor

Stayed 3 nights in Feb 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

It was for a conference. It's 1.5 blocks from the entrance to the conference center or the cruise ship dock. A bit of a walk to the Quarter but a couple decent local bars and food places nearby.
Stayed 6 nights in Jan 2025

10/10 Excellent

hamza

Stayed 1 night in Mar 2025

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Exeptional location to the french quarter and surrounding landmarks. I loved the decor and style of the suites, very nice. They need an ATM in the hotel They need a casual menu for the residences to include a small/standard free breakfast
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but could have been better

I liked the property but they need to do some maintenance on the hotel. The shower light and 2 other overhead lights in the suite didn’t work. And my room (and several of our friends’ rooms) had difficulty cooling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessamyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying there. Great place, clean, nice staff and unique rooms. Love that our room had a turntable with some eclectic albums to listen to. We really enjoy staying there!
Stayed 1 night in Feb 2025

2/10 Terrible

Clintarius

Disliked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

FLOYD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the hotel had a bad odor when u first walk in and the street around the hotel was all broken up with plywood on the side walks
Stayed 3 nights in Feb 2025

6/10 Okay

Chris

Travelled with family
Stayed 4 nights in Feb 2025

10/10 Excellent

derek

Stayed 1 night in Feb 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sharon L

Stayed 2 nights in Feb 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Impressive lobby and building. Loved the exposed brick and massive windows in my room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Latonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter get away.

Great location for us. Near the parade route, plenty of restaurants near by, good breakfast, easy walk(<1 mile) to plenty of things like WWII museum, Mardi Gras World, Caesars. Staff were friendly and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pretty and Good Value Hotel

We were really happy with our stay at The Mercantile! Everybody who worked there was always helpful and polite and the chef made sure there was always fresh breakfast food out regularly - never seemed to be empty. And they leave out cups so you can get coffee later on and the bar was nice. Very attractive hotel and our room we felt like was a great value for a 5 person family. We weren't fans of the pillows and mattresses and I wish there was a way to get rid of accumulated trash besides asking for extra garbage bags at the desk and looking for trash cans to put them in (they don't offer housekeeping but empty bottles and takeout boxes pile up fast - maybe offer housekeeping by request or let people put garbage outside their door in the morning as some hotels do or place extra trash bags and larger trash cans in rooms intended for multiple people or longer than weekend stays). Overall I think it was one of the nicer hotels we have ever stayed in - there are less options for families larger than 4 people but this one seemed well kept up and everybody was kind and no issues when we needed extra towels or anything and the location was good, seemed like a quieter area but still close to everything you might want to go to.
Stayed 7 nights in Feb 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Perfect for the Super Bowl!
Stayed 2 nights in Feb 2025