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The Westin New Orleans

4.5 star property

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Premium bedding, pillow-top beds, in-room safe, desk
Presidential Suite, 1 Bedroom, River View | Lounge
Lobby
Breakfast, lunch and dinner served
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • 167 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, River View

  • 93 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, City View

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, View

  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin New Orleans

Luxury hotel connected to a shopping centre in New Orleans with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 437 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin New Orleans's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Canal Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and yoga classes
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Just a 3-minute walk from Canal Street and 3 minutes on foot from Caesars New Orleans Casino
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24309 square feet (2258 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
River 127 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River 127

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (24,309 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1186 out of 1649 reviews
Rating 8 - Good. 262 out of 1649 reviews
Rating 6 - Okay. 105 out of 1649 reviews
Rating 4 - Poor. 52 out of 1649 reviews
Rating 2 - Terrible. 44 out of 1649 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had great bar atmosphere, rooms were spacious. Would stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Great property 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Pricey but worth it.
The hotel is beautiful and the views from the lobby and our room was amazing; ask for a room with a river view. The bed was extremely comfortable - not too firm and not too soft. Everything was spotlessly clean. It's pricey; read the fine print when you book. Parking is not included (at least not in our reservation). It is valet and cost $58/night. We were only there one night but they did mis-ID our vehicle (both times we used it) which caused substantial confusion when we were checking out and they bought us a really nice cadillac sedan instead of our rather beat up and aged Toyota 4Runner. But we loved the whole feel of the place and the location, right at the foot of canal on the river and on the edge of the Quarter. We plan on going back.
Stayed 1 night in Dec 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Staff & service
Service was good Hotel was rundown Restaurant quality was so so
Stayed 3 nights in Dec 2024

10/10 Excellent

Aubynette

Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Bar and common area was nice, plenty of seating and an amazing view. Every member of the staff was friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached mall, casino literally across the street, River Walk mall literally less than 5 min walk.. Canal pretty much at the front door… Awesome bar and lounge inside hotel with great service.. This will forever be my go to Hotel for New Orleans.. You can walk in almost any direction and find something to eat. Trust me you won’t be disappointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Coleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is the second time staying there and it did not disappoint either time. We will definitely be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Stayed 1 night in Dec 2024

10/10 Excellent

Mary S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Westin has won our hearts for future stays in the French quarter. Amazing staff, comfortable room and amazing views. Best bed - the heavenly Westin bed. The Observatory check in area is an outstanding place to hang out late afternoon before evening activities , or any other time, with nightly live music, great snacks and drinks to spend the $30.00 per night destination fee and the best views of the Mississippi River anywhere. We will be back soon!
Stayed 1 night in Jan 2025

8/10 Good

Kelley

Stayed 3 nights in Dec 2024

4/10 Poor

WEI

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

sharmistha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

lynda s

Travelled with family
Great locatiom
Stayed 1 night in Jan 2025

8/10 Good

Shelby

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

Amanda

Stayed 4 nights in Dec 2024

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our experience was good
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are great views of the Mississippi River and the hotel is conveniently located at the edge of the French Quarter and is walkable to all French Quarter restaurants and sites. Pets are allowed, which is a plus or minus depending on where you stand on the issue. We always stay there when in NOLA for the river view.
Stayed 4 nights in Dec 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben, Oakhills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good times
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has excellent staff and amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Todd

Stayed 3 nights in Dec 2024