31 Street Broadway Hotel

2.0 star property

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Photo gallery for 31 Street Broadway Hotel

Private kitchen
Room
Room
Room
Bathroom

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Washer
  • Dryer
  • Room service

Explore the area

Map
38 West 31st Street, New York, NY, 10001
  • 5th Avenue
    ‪2 min walk‬
  • Macy's
    ‪5 min walk‬
  • Empire State Building
    ‪5 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪18 min drive‬

Room options

413

  • 11 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

235 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Exclusive Private Room 236 |Private Bath

  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Bunk Beds

723 Private room | Shared Bathroom

  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed

Private room 515 | Shared Bathroom

  • Studio
  • Sleeps 5
  • 1 Double Trundle Bed and 2 Single Beds

Studio 1106

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Single Bed

Studio, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

138 Private Room - Half Bathroom

  • Studio
  • Sleeps 10
  • 5 Double Beds

(630) Private Room / private bathroom

  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

640

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 8
  • 1 Double Bunk Bed and 2 Double Trundle Beds

Private Room With Shared Bathroom (417)

  • 13 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

409 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

1103 Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Private Room 222 | Shared Bath

  • Studio
  • Sleeps 2
  • 1 Double Bed

431 Private room | Shared Bathroom

  • Studio
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Double Bed

Studio 211 with Private Bathroom

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Double Beds

721 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

862 Private Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 9
  • 4 Double Beds and 1 Double Sofa Bed

819 Private Room with Shared Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

207 Studio

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed

Private apartment / Common bathroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Comfort Apartment, Shared Bathroom

  • 13 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

Comfort Apartment, Shared Bathroom

  • 12 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Studio 514 | Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bunk Bed and 1 Double Bed OR 1 Double Bed

Room, Shared Bathroom

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

Studio 410

  • Studio
  • 1 bathroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

513 Private Room With Shared Bathroom

  • Studio
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

519 Private Room With Shared Bathroom

  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

820

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Room

  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Room, Shared Bathroom

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Large Single Bunk Bed

815

  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Room, Shared Bathroom (619)

  • 14 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Comfort Apartment, Shared Bathroom

  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

818 Private Room With Shared Bathroom

  • 13 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bunk Bed

Comfort Apartment, Shared Bathroom 517

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Apartment, Shared Bathroom

  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

Private Room 419 | Shared Bathroom

  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

724 Private Room With Shared Bathroom

  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

1008 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Double Bunk Beds OR 1 Single Bed

813

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

217 Private Room With Shared Bathroom

  • 14 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

213 Private Room With Shared Bathroom

  • 13 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 Single Trundle Bed

Apartment, Shared Bthrm 741

  • 14 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Apartment, Shared Bathroom

  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Private Room With Shared Bathroom (219)

  • 13 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bunk Bed

Private Room With Shared Bathroom 823

  • 14 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

512 Private Room With Shared Bathroom

  • 13 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

629 Studio - Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Large Single Bunk Beds and 1 Single Bed

628 private apartment, common bathroom

  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bunk Bed

536 Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

1108 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed OR 1 Single Bed

418) Private Room With Shared Bathroom

  • 11 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Studio 303

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Single Bed

719 Private Room With Shared Bathroom

  • Studio
  • Sleeps 4
  • 2 Double Beds

Apartment, Shared Bathroom

  • 11 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

(712) Private Room With Shared Bathroom

  • 13 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

(615) Private Room With Shared Bathroom

  • 13 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Double Bunk Beds

218 private room with shared bathroom

  • 11 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

Private Apartment, Shared Bathroom (541)

  • 11 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

522

  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bunk Bed

311 Studio With Private Bathroom

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

Studio

  • Studio
  • 1 bathroom
  • Sleeps 9
  • 1 Single Bed and 4 Double Beds

528

  • 9 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Private Apt, common Bath 676

  • 9 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio, Private Bathroom (623)

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 8
  • 3 Double Beds

Private Room With Shared Bathroom 717

  • 14 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bunk Bed and 1 Single Bed

744 Private Room With Shared Bathroom

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

31 Street Broadway Hotel

Aparthotel with a 24-hour front desk, steps from 5th Avenue
Along with WiFi in public areas, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. Other amenities include a TV in a common area. Each apartment features a washer/dryer, WiFi and room service. Housekeeping is available once per stay.
31 Street Broadway Hotel offers 28 accommodations with washers/dryers. This New York aparthotel provides wireless Internet access for a surcharge. Housekeeping is provided once per stay.
Our customers tell us that they can't get enough of the overall property condition at 31 Street Broadway Hotel. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like laundry facilities and Wi-Fi in public areas (surcharge). This budget aparthotel has 28 apartments. Enjoy your stay with amenities like a washer/dryer and WiFi in each apartment.
  • Each apartment offers a washer/dryer and room service
  • WiFi for a fee
  • Amenities include laundry facilities, a lift and TV in a common area
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from 5th Avenue and 5 minutes on foot from Empire State Building
  • Pets welcome for a fee
31 Street Broadway Hotel offers its guests laundry facilities, room service (during limited hours), and a television in common area. Public spaces have WiFi for a fee.

This New York aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Korean, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in the apartment: WiFi (USD 5 per day)
  • Available in some public areas: WiFi (USD 5 per day)

Parking and transport

  • No on-site parking available

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Entertainment

  • TV in common areas

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: USD 65 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 28 units
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 70
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 175 per accommodation, per stay
  • A tax is imposed by the city: USD 3.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per day (rates may vary)
  • Pet fee: USD 65 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 70 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand NYC Apartment New York
Grand NYC Apartment
Grand NYC New York
Grand NYC
The Grand NYC
1234 Broadway Avenue
31 Street Broadway New York
31 Street Broadway Hotel New York
31 Street Broadway Hotel Aparthotel
31 Street Broadway Hotel Aparthotel New York

31 Street Broadway Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 114 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 197 out of 1004 reviews
Rating 4 - Poor. 141 out of 1004 reviews
Rating 2 - Terrible. 337 out of 1004 reviews

6.0/10

Cleanliness

5.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Rushia

Stayed 3 nights in Nov 2024

2/10 Terrible

Lilibeth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No concern at all for the clients. They make story not to give back the deposit.
Stayed 4 nights in Nov 2024

2/10 Terrible

brahim

Disliked: Property conditions & facilities
Very rude stuff ,shared bathrooms not clean I will not recommend it to no one the worst place I have ever stayed in and close to $400 for 2 nights without a bathroom and you must clean the dishes or they charge your card horrible
Stayed 2 nights in Nov 2024

4/10 Poor

Natalie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We paid for internet and it didn't reach the 10th floor. There was no TV remote. We asked for a remote and refund for the internet, but the host never reached out to us (I had called, texted, and sent message on this website, nothing). I asked daily at the lobby for a remote, refund for internet, and they kept telling me to ask the next morning and they would tell the owner. The next morning, the same thing. Finally, the lobby said he spoke to the owner, and she said there was a tv remote in the room, but it was hidden. He didn’t know where it was hidden. Why not put it on a table? The remote was not in the unit. I asked for new towels on the 3rd day there, lobby didn't give them. On the 4th day, I asked for towels again, they begrudgingly gave us 2 towels, even though we had 5 people in our room. We were there for 6 days and only received 2 new towels. There was no housekeeping, which is ok, but at least provide towels.There was a mouse and a mouse hole. Wedid not receive the room we requested when we booked. It had a different layout, it was 2 doubles and a twin, all in a triple bunk bed. The people sleeping on the bottom bed has about 2.5 ft to crawl in. The railing for the bunk bed was loose. There was mold in the shower. The stools were the same height as the table, so we ate sitting on the floor. The place is affordable and walking distance to Empire State Building and Times Square, but the customer service was horrendous. Be prepared to never hear back from the host.
Stayed 5 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness
Disliked: Room comfort
Great location nice and clean room no issues at all I would stay again
Stayed 3 nights in Nov 2024

10/10 Excellent

PAULA

Liked: Cleanliness, amenities, property conditions & facilities
My second time staying there. Very good experience.
Stayed 2 nights in Nov 2024

6/10 Okay

Ma Victoria

Stayed 2 nights in Oct 2024

6/10 Okay

Giovanny

Liked: Cleanliness, property conditions & facilities
Eh it was okay too much money for what it is
Stayed 1 night in Oct 2024

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Greg

Stayed 1 night in Oct 2024

8/10 Good

Dylan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed here with 2 other people, it’s small but the location is unmatched for the price, bathrooms and showers are shared but never was a problem for us. Some hidden fees upon arrival but nothing major. Very nice staff would stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Vesna

Liked: Cleanliness, property conditions & facilities
All good, good quality bathroom, kitchen, and 2-persons bunk-bed room. No bad experiences as in other reviews.
Stayed 3 nights in Sep 2024

2/10 Terrible

Lance

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible customer service. Bathroom had homeless people using it for showers and getting high. Dirty rooms
Stayed 2 nights in Oct 2024

4/10 Poor

Jenny

Travelled with family
Disliked: Amenities, property conditions & facilities
to start the property is in great location to everything....seemed like your avg. place to stay when got there. First knew place was small....picked the shared bathroom vs common....thinking we would share with another room...not the case it was shared with many people. other issue was the shower....its a box an no where to put your clothes....wasnt expecting that. wish they would list what your bathroom actually is. so we went to bed to wake up to our food sitting on the counter had holes in the bags....bag of candy looked to be chewed up....then saw turds and knew there were mice so we thought. Told the front about it but they acted like who is your host...didnt know what that was....just went thru expedia....but to find out must be places that are owned and then rented out so no one to assist you. needed another pillow to find out you only get what your "host" leaves, well went to bed to wake up to hearing feet/nails running across the floor and hearing something in our garbage can. to find out it was a RAT!!!!! I couldnt.....reached out to the front nothing,....messaged on expedia nothing.....pulled out fridge to see where it could come from to find rat traps behind fridge!!!! NO WHERE IN AD DID IT SAY WE WOULD HAVE ROOMMATES CRITTERS!!! I messaged asking for a refund and no response. Great location but wish i had known before i took this place. NOT HAPPY AS NOW THEY WONT MESSAGE BACK....WOULD LOVE TO SHARE PICS!!!

8/10 Good

Gaby

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Daphnee

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
A LOT of hidden fees, absolutely ridiculous! The locks on the doors are so confusing, which made me and my friend feel unsafe! Communal bathrooms and no paper towels or anything to dry your hands?!! There’s no covers for the beds just a thin sheet like what?
Stayed 1 night in Oct 2024

2/10 Terrible

Husret

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Pedja

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I need email from this Hotel. I did not get my deposit back!!! I cant call them because i am not is USA anymore, so now i am in minus on my american bank account!
Stayed 5 nights in Oct 2024

6/10 Okay

Lee Ann, Hamilton

Travelled with group
Basic and costly accommodation but you pay for the central location. The Receptionist's attitude felt unwelcoming as if we (and other guests) were a hinderance to her day. A simple smile and pleasant attitude goes a long way.
Stayed 1 night in Oct 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Oct 2024

6/10 Okay

Alice

Disliked: Amenities
Nothing unique, no Amenities in the room for what I paid. No washcloth.
Stayed 2 nights in Oct 2024

4/10 Poor

Larry

Disliked: Cleanliness, room comfort
my biggest complaint is the hidden fees advertised price was not actual it was muh higher.
Stayed 1 night in Oct 2024

6/10 Okay

Ngoc

Liked: Cleanliness
Broken refrigerator and uncomfortable beds
Stayed 4 nights in Oct 2024

8/10 Good

Kalya-Demetra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing for the price but i still haven’t received my deposit back. It’s been almost a week.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The guy who works at front desk during the night it’s literally the best, great consumer service.
Stayed 2 nights in Sep 2024