Overall, our stay was wonderful!! The location of this apt is in a perfect spot in SOHO, with food/drinks/bodegas/etc. (even a grocery store right across the street & ice cream shop right beside) all within 1-2 blocks. Subway is a 5min walk which was also very convenient. Itâs not too loud in the area, & the apt is clean & exactly as described. One note-AC was not working well as mentioned in other reviews, I think itâd be difficult to stay during the thick of a hot/cold season. My reasoning for giving 4 stars instead of 5 is due to the check in process. As other reviews have mentioned, it was very difficult & confusing. Our situation was even more convoluted, as the keys were not properly returned to the keycafe before we arrived. We went to the keycafe & the key was checked out, as the cleaners had not returned it as the previous guest left the key on the back of the apt door instead of on the table. The host was extremely communicative, which we appreciated, & directed us to the emergency key lockbox location. However, when we went to the second location, the lock box was not actually on the fence of the address mentioned, but two spots down. We tried several lockboxes before locating the correct one. Once we got inside the unit, we were then asked to return the emergency keys back to the lock box location. We paid extra for an early check in, which was unfortunately cut short due to these issues. The check in process as a whole should be highly reconsidered.Thank you!
