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CIVILIAN Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CIVILIAN Hotel

Lounge
Bar (on property)
Rooftop terrace
Staircase
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
305 W 48th St, New York, NY, 10036
  • Broadway
    3 min walk
  • Emmy Squared Pizza
    1 min walk
  • 50 St. Station (8th Av.)
    2 min walk
  • New York, NY (LGA-LaGuardia)
    30 min drive

Room options

View all photos for Room, 1 Queen Bed (Cozy)

Room, 1 Queen Bed (Cozy) | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Room, 1 Queen Bed (Cozy)

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Spacious, ADA)

Room, 1 King Bed (Spacious, ADA) | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Room, 1 King Bed (Spacious, ADA)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Spacious)

Room, 2 Double Beds (Spacious) | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Room, 2 Double Beds (Spacious)

  • 26.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Spacious)

Room, 1 Queen Bed (Spacious) | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Room, 1 Queen Bed (Spacious)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Cozy)

Room, 2 Single Beds (Cozy) | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Room, 2 Single Beds (Cozy)

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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The price is CHF 402
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

CIVILIAN Hotel

Art Deco New York hotel in Manhattan with a 24-hour front desk
This smoke-free hotel features concierge services, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Housekeeping is available on request.
CIVILIAN Hotel offers 203 accommodations with laptop-compatible safes and designer toiletries. This accommodation offers separate sitting areas. 43-inch Smart televisions come with premium cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
CIVILIAN Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the restaurant and the helpful staff
  • Just a 3-minute walk from Broadway and 3 minutes on foot from Times Square
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of CIVILIAN Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. CIVILIAN Hotel also features express check-in, express check-out, and a front desk safe.

This Art Deco New York hotel is smoke free.

Languages

English, French, Greek, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Civilian NYC
CIVILIAN Hotel Hotel
CIVILIAN Hotel New York
CIVILIAN Hotel Hotel New York

CIVILIAN Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1273 out of 1749 reviews" "
Rating 8 - Good. 329 out of 1749 reviews" "
Rating 6 - Okay. 92 out of 1749 reviews" "
Rating 4 - Poor. 30 out of 1749 reviews" "
Rating 2 - Terrible. 25 out of 1749 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and the rooms were lovely. Would highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian J

Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexei, Buffalo

Liked: Amenities
Early check in surprise and dessert paid for by hotel was very kind.
Stayed 1 night in Sep 2024

10/10 Excellent

Lyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great bars in the hotel. Great team. Perfect location.
Stayed 4 nights in Sep 2024

10/10 Excellent

McCartney

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hell’s Kitchen is hot but nice.
Excellent service and nice rooms.
Stayed 1 night in Sep 2024

8/10 Good

Sara

Stayed 3 nights in Aug 2024

10/10 Excellent

Kristen

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberley

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Civillian is a nicely refurbished hotel close to all New York has to offer. The room was a bit small & the elevator a tad slow & cramped. While the room was small it was nice. The staff could not have been nicer. A great find only minutes from Times Square.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! Loved the location! Quaint room....loved the colors!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Keli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute spot. Everything was perfectly decorated and the staff was helpful and friendly. Very close to everything you want to see in the city. It had a modern Gen Z who loves the 1920’s vibe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Talitha

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It looks nice and is in a good area. Thats about it. Definitely don’t come here for special occasions as they do nothing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was mostly very friendly. Room was clean and modern. The light in the bathroom would not turn on without having a master switch on, which was near the room entrance which made it a little difficult using bathroom during the night. Other guests were noisy late at night. The TV did not work but turned off. When I followed the screen's directions on how to use it, it shut itself off. I did not feel the number of texts they sent me during my stay was necessary. The text asking me to specify when I would check out could have been worded more as a reminder about checkout time.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The stay was nice. Went to the roof top lobby to get a drink before dinner. Service was terrible! Bartender was not waiting on anyone and just crossed his arms without any response to our order. We left!
Stayed 1 night in Sep 2024

6/10 Okay

Ana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disappointed. For a 4 star hotel and price point I was expecting more. Pro’s: Location is good, staff is friendly and the hotel design is cool. Roof top restaurant was also nice. Con’s: Room was extremely small, even by NY standards. No closet or hanging space, there was literally ONE drawer. Music in the hotel bar is super loud, which makes it difficult to sleep before 2am. The cherry on top for me was that the “included basis housekeeping” was a clean set of towels and throwing out the trash. The bed wasn’t even made, forget about a change of sheets or a clean bathroom. You needed to pay extra for that, which for a $300 plus a night I didn’t appreciate. In short, there are plenty of other hotels in the area and at a similar price point that offer more spacious, clean and quiet rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Would definitely come again
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Value for the price. Unfortunately if you want your room cleaned and your bed turned you have to pay extra.
Stayed 2 nights in Aug 2024

10/10 Excellent

Valeria

Travelled with group
I love this place ❤️
Stayed 2 nights in Aug 2024