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Freehand New York

4.0 star property

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Photo gallery for Freehand New York

3 bars/lounges, rooftop bar, cocktail bar
GW Suite | Interior
Lobby sitting area
Rooftop terrace
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
23 Lexington Ave, New York, NY, 10010
  • Gramercy Park
    ‪3 min walk‬
  • Madison Square Park
    ‪5 min walk‬
  • 5th Avenue
    ‪6 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪15 min drive‬

Room options

View all photos for Premium Queen

In-room safe, desk, iron/ironing board, free WiFi

Premium Queen

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Solo Room

In-room safe, desk, iron/ironing board, free WiFi

Solo Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Private Quad

In-room safe, desk, iron/ironing board, free WiFi

Private Quad

  • 23 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Deluxe Queen

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Queen

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King

In-room safe, desk, iron/ironing board, free WiFi

King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Three Company

In-room safe, desk, iron/ironing board, free WiFi

Three Company

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Premium Quad ADA

In-room safe, desk, iron/ironing board, free WiFi

Premium Quad ADA

  • 27 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Deluxe Corner King

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Corner King

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Queen

In-room safe, desk, iron/ironing board, free WiFi

Cozy Queen

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King

Premium King | Room amenity

Premium King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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View from room

Ace Hotel New York

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1010)
The price is CHF 227
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Ace Hotel New York

About this property

Freehand New York

Art Deco New York hotel in Manhattan with a nightclub
A restaurant, a nightclub and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a coffee shop/cafe are on-site.
Freehand New York offers 400 air-conditioned accommodations with a safe and complimentary bathrobes. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Freehand New York's great location. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 3 bars and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy seafood while dining at Comodo
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Gramercy Park and 6 minutes on foot from 5th Avenue
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A nightclub, a 24-hour fitness centre, and a terrace are also featured at the business-friendly Freehand New York. The hotel can provide concierge services and wedding services.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Comodo – This restaurant specialises in seafood and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Broken Shaker – This rooftop bar specialises in Mexican cuisine and serves dinner and light fare. Happy hour is offered. Open selected days.
Smile to Go – This café serves breakfast, lunch and light fare. Open daily.
Bar Calico – On-site cocktail bar. Open selected days.
Georgia Room – On-site bar. Open selected days.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Calico
  • Broken Shaker
  • Comodo
  • Georgia Room
  • Smile to Go

Things to do

  • 24-hour gym
  • Nightclub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 40.17 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 25 per person
  • Nearby parking fee: USD 60.00 per day (656 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Freehand New York Hotel
Freehand Hotel
Freehand
Freehand New York Hotel
Freehand New York New York
Freehand New York Hotel New York

Freehand New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 609 out of 1210 reviews
Rating 8 - Good. 275 out of 1210 reviews
Rating 6 - Okay. 183 out of 1210 reviews
Rating 4 - Poor. 94 out of 1210 reviews
Rating 2 - Terrible. 49 out of 1210 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient location, quirky and comfortable rooms. Tiny sink in the bathroom, but def not a dealbreaker.
Stayed 1 night in Nov 2024

4/10 Poor

kharissa, Massena

Travelled with partner
Disliked: Staff & service, amenities
Normally I’d recommend this hotel but not anymore. I use this hotel for work and in the past enjoyed it but this time the front desk staff was unpleasant and the room was poorly cared for. My shower wouldn’t drain, tv wouldn’t connect to the internet for streaming, room wasn’t clean, front desk staff was dressed inappropriately and actually hung up on us when we called to ask a question. When we went down to ask they wouldn’t even speak to my partner. Sadly don’t plan on using the freehand again
Stayed 4 nights in Nov 2024

8/10 Good

steven

Liked: Cleanliness, staff & service
It is very good total experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Libby

Stayed 1 night in Nov 2024

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
It was pretty noisy until the wee hours of the morning.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

So noisy from their rooftop bar…didn’t fall asleep until 4:00 AM
Stayed 2 nights in Oct 2024

4/10 Poor

Lydia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
TV and WiFi didn’t work properly for entirety of trip. Severe mold discovered in first room, and we were itchy the entire trip from how dirty it was. Omar one of the managers comped us a night off but the previous manager we spoke to only offered an amenity fee of $100 off so we had to circle back to get this. The first refund the first manager promised didn’t come through fully to the amount he promised and it amounted to $73 dollar refund.
Stayed 2 nights in Oct 2024

6/10 Okay

LI

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was no coffee pot and cups to use in the room. And very noisy at night. The room was small.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location , lovely staff . Good restaurant and 2 nice bars .
Stayed 4 nights in Oct 2024

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had no ac not a big deal for most but i have a medical condition where i have seizures. Heat makes things worse and can trigger a seizure with my room being 87°F it did just that i had 2 seizures. I had repeatedly asked for it to be fixed or to be given another room and nothing happened. I will never stay at this hotel again and will be reporting all NYC code violations to the proper authorities and consult my attorneys in this matter. This hotel put my life in jeopardy
Stayed 1 night in Oct 2024

4/10 Poor

erica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Can’t recommend.
We were on 3rd floor. Directly beneath us was a Halloween party until 4 am both nights. Not appropriate. Front desk staff were disheveled
Stayed 2 nights in Oct 2024

10/10 Excellent

Tremayne

Stayed 1 night in Oct 2024

8/10 Good

Beth, Doylestown

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good location and has it’s own vibe.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historic, arty hotel in Gramercy/Mad Sq. area. 2nd time staying here & while a little loud sometimes (mezzanine club & rooftop bar)- its a great location & fun setting. Murals in all rooms, great beds, custom lighting/furniture & bathrooms. Little issue w/ water temp-pressure one AM & 1 of 3 elevators was down a bit leading to lobby queues, but great staff & will def. Stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart, Colorado Springs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel and the staff and common areas are great. The rooms are updated and, while small, are good for the price. Outside of the reception and first floor areas, the common areas are dated but fine. There is a great coffee shop on the first floor.
Stayed 3 nights in Jun 2024

2/10 Terrible

Katherine

Stayed 3 nights in Oct 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, clean, quiet room & a beautiful rooftop bar
Stayed 1 night in Oct 2024

8/10 Good

Naama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quaint and adorable. I loved the decor, and the uniqueness of Three's Company room. It was small, but that's typical for NYC. My only complaint is that a room for three, only had two hooks in the bathroom. Otherwise the location was great, near multiple subway lines, and the bars on location were a great experience. It was perfect for our needs.
Stayed 5 nights in Oct 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms are very small and a little outdated for the price. Staff is very friendly and efficient.
Stayed 6 nights in Oct 2024

6/10 Okay

Christine, Orient

Liked: Cleanliness, amenities
Disliked: Staff & service
arrogance at front desk. no water or glasses in room.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Stayed 2 nights in Oct 2024