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Heritage Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Heritage Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Reception
Exterior
1 King Bed, Empire State Building View | City view
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Madison Square Park
    ‪2 min walk‬
  • Flatiron Building
    ‪4 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪20 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View | In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 3 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Heritage Hotel

Hotel with a 24-hour fitness centre, steps from Madison Square Park
A 24-hour fitness centre, a 24-hour business centre and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Madison Square Park and 4 minutes on foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 608 out of 1515 reviews
Rating 8 - Good. 472 out of 1515 reviews
Rating 6 - Okay. 257 out of 1515 reviews
Rating 4 - Poor. 92 out of 1515 reviews
Rating 2 - Terrible. 86 out of 1515 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marilyn

Travelled with family
Beau bon pas cher
Aucun déjeuner continental tel qu’indique dans l’annonce lors de mon appel à la réception on me mentionne qu’ils ne servent plus de déjeuner depuis la pandémie! J’étais un peu déçu car ce qui m’avait fait choisir cet hôtel plutôt qu’un autre c’était l’inclusion de ce déjeuner pour diminuer les frais
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing, and I would never recommend this establishment.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
One Single Factor Means Heritage is Off My List
The staff was great! The room was small and dark, but adequate. The location terrific! The thin, single panel door between my room and the one next to me is a deal-breaker; four people came in at 3am and I could literally hear every single laughing drunken word they said as if if they were IN THE SAME ROOM! 3 hours sleep… Brutal… I can’t risk that again…
Stayed 1 night in Nov 2024

8/10 Good

abram

Liked: Cleanliness, staff & service
Disliked: Room comfort
Average, great location
Great location, room was average, nothing fancy and small. Price was decent for NYC.
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciate being accommodated for early check in, nice facility, old building & all the things that come with that. Decently updated bathroom. Small, but was fine for one evening.
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Will

Business traveller
Liked: Staff & service
Solid choice for basic overnight in lower midtown. Small room and spare, but clean.
Stayed 1 night in Nov 2024

6/10 Okay

Olusola

Stayed 1 night in Nov 2024

4/10 Poor

CANH

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Old. Not neat.
Stayed 1 night in Nov 2024

8/10 Good

Hayley

Travelled with partner
Liked: Cleanliness, staff & service
The Heritage Hotel is clean and has a comfy bed, what more do you want when staying in New York? Rooms are spacious but dated and could do with a freshen up. Housekeeping is by request only. 30 minutes walk gets you to the top of Times Square (Ellen Stardust diner) minutes walk gets you to the flatiron building.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for few nights
The hotel was in super convenient location. Not too noisy in the night compared to Times Square area. We had a king bed which was very comfortable, but the room was small. Not much space other than bed. We were busy & only needed to sleep in the hotel, so it worked out. Bathroom was small too. The round sliding doors were surprisingly shut tightly & there was no leak. Very good.
Stayed 2 nights in Nov 2024

8/10 Good

Tisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 4 nights in Nov 2024

10/10 Excellent

Merlyn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sukru

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay
Conveniently located hotel only a few blocks from the subway. Room was basic with two twin beds. Excellent shower pressure and nice hot water. View from our room was of the concrete wall of the property next door but we didn't spend much time in the room except for sleeping at night. Room had a small refrigerator which was nice, we've stayed at other hotels in New York that didn't have a fridge. This hotel had the lowest price of most of the hotels when I booked my trip.
Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Business traveller
Stayed 2 nights in Nov 2024

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
girls getaway
the stay was amazing and a great location to everything.
Stayed 2 nights in Nov 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Simple hotel that fit the bill.
This was a good hotel but there are no frills.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering it’s New York,the property is good and affordable, the staff is awesome. Shower a little bit small but workable. Overall I can’t complain
Stayed 1 night in Nov 2024