Hilton Garden Inn New York / Staten Island

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn New York / Staten Island

Meeting facility
Breakfast, lunch, dinner served; Italian cuisine, garden views
Reception
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1100 South Ave, Staten Island, NY, 10314
  • Staten Island Mall
    7 min drive
  • Lorenzo's Restaurant, Bar & Cabaret
    2 min walk
  • Bayonne 8 Street Station
    8 min drive
  • Newark Liberty Intl. Airport (EWR)
    18 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn New York / Staten Island

Pet-friendly hotel connected to the convention centre in Staten Island with free parking
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and coffee/tea in a common area.
Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn New York / Staten Island. During your stay, you'll be connected to the convention centre and close to Staten Island Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Lorenzo's Restaurant, Bar
  • Amenities include a front desk safe, a business centre and 16 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Staten Island Zoo and 7 minutes from Staten Island Mall
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 16 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York / Staten Island. Self parking is free.

This 3-star Staten Island hotel is smoke free.

Lorenzo's Restaurant, Bar – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lorenzo's Restaurant, Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Staten Island New York
Hilton Garden Inn New York Staten Island
Hilton Garden Inn Staten Island New York
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Hilton Garden Inn New York Staten Island
Hotel Hilton Garden Inn New York / Staten Island Staten Island
Staten Island Hilton Garden Inn New York / Staten Island Hotel
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Hilton New York Staten Staten
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Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn New York / Staten Island Hotel Staten Island

Hilton Garden Inn New York / Staten Island Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1003 reviews" "
Rating 8 - Good. 235 out of 1003 reviews" "
Rating 6 - Okay. 126 out of 1003 reviews" "
Rating 4 - Poor. 91 out of 1003 reviews" "
Rating 2 - Terrible. 78 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 3 nights in Aug 2024

10/10 Excellent

Darrow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Oscar, Milton

Travelled with family, Business traveller
Disliked: Staff & service
WIFI did not work to the 4th floor. Some staff very rude and unhelpful. Could not get room service work on schedule. Lots of weddings and parties on weekends.
Stayed 27 nights in Aug 2024

10/10 Excellent

Brandon, Burke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely our go to hotel when visiting the area. Staff is friendly and it was fun to see all of the wedding parties.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Needs to be updated.
Stayed 4 nights in Sep 2024

6/10 Okay

Mirlande

Travelled with family
Customer service wasn’t good all all
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Private Labor Day
I wanted a quiet, solitary weekend all to myself to work on a writing project. The room was pleasant, a king size bed, mini refrigerator, microwave and coffee maker. It was quiet, clean, desk top space, an extra chair to cozy into for catching up with tv news and searching for a movie to watch at night. The buffet breakfast is amazing! Opulent, an excellent omelet station, pancakes, waffles, bagels and assorted bread, pastry, oj and choice coffee. An unexpected interval was a spectacular 15-minute fireworks display on Sunday night. It was a surprise wedding gift from the parents of a couple celebrating their wedding at the venue. Guests were given notice, to avoid concerns about noise. So I went outside to watch, along with some other guests. Based on what I wanted and needed for my little getaway, it was exactly right.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything except for the parties booked at this location that ended until 10-11 pm. If this doesn't bother you, everything else was outstanding.
Stayed 2 nights in Sep 2024

4/10 Poor

Jarel

Stayed 1 night in Aug 2024

2/10 Terrible

Yousef

Travelled with family
Disliked: Staff & service, amenities
Poor customer service
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I was trying to sleep, I kept getting distracted by the noise from other guests in the hallway
Stayed 1 night in Sep 2024

4/10 Poor

Rosemarie

Stayed 2 nights in Aug 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ali

Disliked: Staff & service
Stayed 5 nights in Sep 2024

8/10 Good

ROBERT

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It started at check in with a request of extra shower towels for my 3 night stay the checkin woman said she would send it up shortly but towels they never came also she ask me if I would like my room clean I ask is that an extra fee she said no but for my 3 day stay they never cleaned my room I also made sure that my do not disturb sign was removed when I left my room every morning and finaly my room # was 424 the shower handle that regulates the hot & cold has to be fixed so small TV and my view was the roofs of the hotels lobby and trees so on a one to tenI give my stay a big 5
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant and bar!
Stayed 1 night in Sep 2024

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

8/10 Good

dominick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jason, Roselle

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Check in was very slow. Staff not very friendly. Our floor smelled like cat urine because someone was bringing out a litter box. They then decided to take it into the elevator which stunk up the whole elevator. Lastly our room was right over where wedding receptions are held. I felt like the DJ was in our room. We had to be up very early the next morning and we were not able to fall asleep until after 11:30 even with the sound machine on. Why does the wedding party not stay on that side of the hotel rather than guests trying to get a good night's sleep?
Stayed 2 nights in Aug 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and everything was stocked. Front desk is friendly and knowledgeable. Very welcoming!
Stayed 2 nights in Aug 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service
The five star here is the onsite restaurant. The food and service was amazing. The hotel rooms are dated and need work but the lobby was nice.
Stayed 5 nights in May 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
The establishment is tired and well worn, although everything was clean
Stayed 4 nights in Aug 2024