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Hilton Garden Inn New York / Staten Island

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn New York / Staten Island

Meeting facility
Breakfast, lunch, dinner served; Italian cuisine, garden views
Reception
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Restaurant
  • Parking included
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
1100 South Ave, Staten Island, NY, 10314
  • Staten Island Zoo
    7 min drive
  • Staten Island Mall
    7 min drive
  • Snug Harbor Cultural Center and Botanical Garden
    10 min drive
  • Linden, NJ (LDJ)
    17 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | In-room safe, desk, laptop workspace, iron/ironing board

Classic Room

  • Sleeps 4
  • 1 King Bed

View all photos for Studio

In-room safe, desk, laptop workspace, iron/ironing board

Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, iron/ironing board

Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Exterior

Hampton Inn & Suites Staten Island

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1005)
The price is CHF 149
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hampton Inn & Suites Staten Island

About this property

Hilton Garden Inn New York / Staten Island

Pet-friendly hotel connected to the convention centre in Staten Island with free parking
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and coffee/tea in a common area.
Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn New York / Staten Island. During your stay, you'll be connected to the convention centre and close to Staten Island Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Lorenzo's Restaurant, Bar
  • Amenities include a front desk safe, a business centre and 16 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Staten Island Zoo and 7 minutes from Staten Island Mall
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 16 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York / Staten Island. Self parking is free.

This 3-star Staten Island hotel is smoke free.

Lorenzo's Restaurant, Bar – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lorenzo's Restaurant, Bar

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Staten Island New York
Hilton Garden Inn New York Staten Island
Hilton Garden Inn Staten Island New York
Hilton Garden Inn New York Staten Island Hotel
Hilton Garden Inn New York Staten Island
Hotel Hilton Garden Inn New York / Staten Island Staten Island
Staten Island Hilton Garden Inn New York / Staten Island Hotel
Hotel Hilton Garden Inn New York / Staten Island
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden New York Staten
Hilton New York Staten Staten
Hilton Garden Inn New York / Staten Island Hotel
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn New York / Staten Island Hotel Staten Island

Hilton Garden Inn New York / Staten Island Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1006 reviews" "
Rating 8 - Good. 238 out of 1006 reviews" "
Rating 6 - Okay. 128 out of 1006 reviews" "
Rating 4 - Poor. 92 out of 1006 reviews" "
Rating 2 - Terrible. 77 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Check in was very slow. Staff not very friendly. Our floor smelled like cat urine because someone was bringing out a litter box. They then decided to take it into the elevator which stunk up the whole elevator. Lastly our room was right over where wedding receptions are held. I felt like the DJ was in our room. We had to be up very early the next morning and we were not able to fall asleep until after 11:30 even with the sound machine on. Why does the wedding party not stay on that side of the hotel rather than guests trying to get a good night's sleep?
Stayed 2 nights in Aug 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and everything was stocked. Front desk is friendly and knowledgeable. Very welcoming!
Stayed 2 nights in Aug 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service
The five star here is the onsite restaurant. The food and service was amazing. The hotel rooms are dated and need work but the lobby was nice.
Stayed 5 nights in May 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
The establishment is tired and well worn, although everything was clean
Stayed 4 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay
Stayed 2 nights in Aug 2024

6/10 Okay

norine

Travelled with family
3
Stayed 1 night in Aug 2024

10/10 Excellent

PILAR

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, amenities
Common areas slightly grungy
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Friendly staff that was responsive when I needed assistance. Very nice and clean rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Chantel

Stayed 4 nights in Aug 2024

8/10 Good

Lynn, Peabody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a short stay. It was ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay due to cancelled flight
I would have given 5 stars for everything except that our flight was delayed so we got there very late and couldn’t get into the hotel to check in. We spent 20 minutes trying to call the front desk with no answer. We had to walk across to the hotel across the parking lot and luckily the security person over there had the cell number of the manager and was able to tell him to open the door for us. If that man had not been there we would have been stuck outside with no place to go. The hotel next door had no rooms available
Stayed 1 night in Aug 2024

6/10 Okay

viviana

Travelled with partner
Close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael e

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful restaurant on site
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Excellent staff. However, the music Saturday night after 11 from the 1st floor had too much bass and was loud until midnight.
Stayed 3 nights in Jul 2024

2/10 Terrible

Clara

Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is extremely outdated and very dirty , staff is very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property
Stayed 2 nights in Jul 2024

6/10 Okay

Bluberry

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Temea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the lovely experience Hilton!!
It was very peaceful and tranquil. Definitely worth the price and the breakfast buffet was just what we needed in the morning. We especially loved the front desk staff ❤️
Stayed 1 night in Jul 2024

6/10 Okay

Ruthann

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and not very well maintained. However, the manager at the front desk did an exceptional job, she should be at a 5 star property.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 2 nights in Jul 2024