Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
View from room
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • 5th Avenue
    ‪6 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Herald Square
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

One King Bed Roll In Shower

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds City View

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Double Beds Roll In Shower

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Evolution

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed City View

  • 17.7 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Higher Floor)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Higher Floor)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business centre, a short walk to 5th Avenue
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The shopping around Hilton Garden Inn New York/Manhattan-Chelsea gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus a snack bar/deli and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults and USD 10 to 25.00 for children
  • Covered self-parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1038 out of 2460 reviews" "
Rating 8 - Good. 791 out of 2460 reviews" "
Rating 6 - Okay. 368 out of 2460 reviews" "
Rating 4 - Poor. 146 out of 2460 reviews" "
Rating 2 - Terrible. 117 out of 2460 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Stayed 4 nights in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, Yacouba, George, Kim, all were customer oriented.
Stayed 2 nights in Oct 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Staff are great, place is clean and location is very convenient for midtown activities and subway access for sightseeing.. This is a modest lodging place with a little wear and tear showing around the edges, so don't expect a luxury hotel experience. But folks were very helpful at the front desk, room and bed were comfortable, I'd rec'd this for a reasonably priced stay.
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Stayed 4 nights in Oct 2024

10/10 Excellent

sam

Stayed 3 nights in Oct 2024

8/10 Good

Fernando

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Would like to have option of early check in
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a brilliant area , near penn station so easy trip in and out of jfk. Lots of walkable eating options too.
Stayed 4 nights in Oct 2024

6/10 Okay

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Madeline

Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! The metro is on the corner. It’s an easy walk to restaurants and shopping. The hotel is on the same street as several floral shops and it smells heavenly when you walk out in the mornings.
Stayed 4 nights in Oct 2024

6/10 Okay

Nasrin

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but needs some updating
It’s a decent hotel. The location is great because it’s in midtown and easy to access the rest of the city. However, it is very out of date and needs some remodeling and TLC.
Stayed 2 nights in Oct 2024

8/10 Good

Imran

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean place, convenient, but not nearly Hilton standard by any means. Fatima at the front desk was truly outstanding.
Stayed 3 nights in Oct 2024

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Staff were very helpful, room was nice and larger than some other places in NY. The area is very noisy at night which was a downside. But it does have a lot of restaurants and things to do near by
Stayed 4 nights in Oct 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Very friendly and helpful staff. Perfect location to everything and comfy beds.
Stayed 3 nights in Oct 2024

8/10 Good

Adam

Stayed 2 nights in Sep 2024

10/10 Excellent

Krystal

Stayed 2 nights in Oct 2024

10/10 Excellent

drew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was nice. Room was clean. Great location.
Stayed 2 nights in Jul 2024

6/10 Okay

Arianna

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an average hotel with a very high price tag. I am not sure why, but the city seemed to be "sold out" for the time of my stay.
Stayed 1 night in Oct 2024

8/10 Good

Xuong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The location was convenient for exploring the city. Easy to get to the subway. The room was dated. Blankets were worn and pillows are not fluffy but bed was comfortable. Curtains didn’t open and had to use a safety pin to hold it up. Because it’s so conveniently located, there’s plenty of noise up until 2am(even when we were on the 7th floor). Garbage truck, sirens, cars honking, etc, etc. Convenient place to stay but be prepared for the noise of the city.
Stayed 3 nights in Oct 2024

8/10 Good

Allan

Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great option to visit manhattan
Stayed 2 nights in Oct 2024

6/10 Okay

Allison

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
It was great walking distance from Penn Station or other subway stations. The neighborhood felt safe and everything around was great!
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Stayed 3 nights in Oct 2024