Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
Bar (on property)
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • 5th Avenue
    6 min walk
  • Madison Square Garden
    6 min walk
  • Madison Square Park
    7 min walk
  • New York, NY (LGA-LaGuardia)
    35 min drive

Room options

One King Bed Roll In Shower

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds City View

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Double Beds Roll In Shower

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Evolution

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed City View

  • 17.7 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Higher Floor)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Higher Floor)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business centre, a short walk to 5th Avenue
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The shopping around Hilton Garden Inn New York/Manhattan-Chelsea gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus a snack bar/deli and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults and USD 10 to 25.00 for children
  • Covered self-parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 989 out of 2304 reviews" "
Rating 8 - Good. 743 out of 2304 reviews" "
Rating 6 - Okay. 336 out of 2304 reviews" "
Rating 4 - Poor. 131 out of 2304 reviews" "
Rating 2 - Terrible. 105 out of 2304 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!! No pool if you have kids but I did like the We room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Employees were extremely attentive and had a genuine attitude of wanting to serve the guest
Stayed 7 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great- the front desk staff was friendly and very helpful. The room was clean and ready for us when we arrived 3 hours before check in. Obviously this is an older hotel and you could tell there was some wear- one of the elevators made some funky noises and there was no vent in the bathroom so it got very humid very quickly. But the beds were comfy, the AC worked great, there was daily housekeeping, and there was a fabulous deli around the corner that made an excellent bagel for breakfast. I’d definitely stay here again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Humberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. None of the ice machines worked in various floors. No AC on the elevator or halls. Bad front desk attend. CAN NOT BELIEVE HILTON will allow their reputation to be damaged by one property. HORRIBLE EXPERIENCE
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad location, tourish trap
The front desk lady put me in a room that had a big ceiling leak. She changed rooms and promised to give me free breakfast but never did.
Stayed 2 nights in Sep 2024

2/10 Terrible

Cesar

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Stayed 6 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Dec 2023

8/10 Good

Luis, Guatemala

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice staff service. Nice location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ta'lyric

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Dushan

Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Stayed 6 nights in Aug 2024

8/10 Good

Mark

It worked out great for us. Location was perfect.
Stayed 5 nights in Sep 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and mostly quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Abhijeet

Travelled with partner
Liked: Cleanliness, staff & service
Amazing location. Nice rooms
Stayed 2 nights in Sep 2024

4/10 Poor

Daniella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Aug 2024

8/10 Good

Guillermo

Stayed 4 nights in Aug 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room smelled of cigarette smoke
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was 5 mins from subway and 10 mins from good sightseeing areas.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Elisa

Stayed 4 nights in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness
Having to pay $27 22,before I left, yet before it was zero, Rip Off, just cos I moved rooms then breakfast is is included, have a good word with the man in the green top, Not over keen on the area, but I was grateful to Emanuel who picked me up from a local pub. He should have known that my meals were included with the room, Not Happy.
Stayed 3 nights in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jin, yorktown

Stayed 2 nights in Aug 2024

8/10 Good

Lucas

Stayed 3 nights in Aug 2024