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Hilton Garden Inn Queens/JFK Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Queens/JFK Airport

Exterior
Reception
Lobby
Lobby
In-room safe, desk, laptop workspace, free cots/infant beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
14818 134th St, Jamaica, NY, 11430
  • Aqueduct Racetrack
    ‪6 min drive‬
  • Resorts World Casino
    ‪7 min drive‬
  • UBS Arena
    ‪12 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪8 min drive‬

Room options

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, free cots/infant beds

One King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, free cots/infant beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

In-room safe, desk, laptop workspace, free cots/infant beds

Standard King

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 2 Double Beds (Drinks & Snacks)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Two Doubles

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen | In-room safe, desk, laptop workspace, free cots/infant beds

Standard Queen

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (2625)
The price is CHF 186
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includes taxes & fees
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About this property

Hilton Garden Inn Queens/JFK Airport

Eco-certified hotel with free airport shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and conference space.
Hilton Garden Inn Queens/JFK Airport offers 192 accommodations with video game consoles and a safe. LCD televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Queens/JFK Airport. During your stay, you'll be close to Resorts World Casino. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from UBS Arena and 13 minutes from Flushing Meadows-Corona Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A 24-hour fitness centre, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the eco-certified Hilton Garden Inn Queens/JFK Airport. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Jamaica hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast on weekdays from 6:00 AM and 10:30 AM.
Hilton Garden Inn Queens/JFK Airport has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 9:30 PM at scheduled times
  • Parking on site (USD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to noon on weekends; USD 15.95 to 19.95 for adults and USD 9.95 to 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (119 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: approximately USD 15.95 to 19.95 for adults and USD 9.95 to 9.95 for children
  • Self-parking fee: USD 40 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Queens/JFK
Hilton Garden Inn Queens/JFK Airport
Hilton Garden Inn Queens/JFK Hotel
Hilton Garden Inn Queens/JFK Hotel Airport
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Garden Inn Jfk
Hilton Queens Jfk Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/JFK Airport Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel Jamaica

Hilton Garden Inn Queens/JFK Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 469 out of 1295 reviews
Rating 8 - Good. 319 out of 1295 reviews
Rating 6 - Okay. 225 out of 1295 reviews
Rating 4 - Poor. 141 out of 1295 reviews
Rating 2 - Terrible. 141 out of 1295 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Allen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Sander, Voorburg

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never experienced such a Hilton property before. I’m not one to comment but had to this time. Check in took 45 min. Friendly staff member though. No free parking available. As a gold honors member, only got 2 free bottles of water. Room temperature was not controllable, you have to use the separate AC unit that is very noisy. That’s not all, during the 2 night stay, hotel decided not to clean the room as my stay was “short”. Hallways smell like weed and not fresh. Room is very outdated and not to Hilton standards. First and last time there unfortunately.
Stayed 2 nights in Nov 2024

2/10 Terrible

Donald R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They dont care about meeting your needs.
Stayed 3 nights in Nov 2024

2/10 Terrible

Isabella

Travelled with partner
Disliked: Cleanliness
I disliked how we got assigned to a room and it was dirty. The bed was dirt the bathroom had dirty towel and piss in the toilet. The room was just terrible.
Stayed 1 night in Nov 2024

4/10 Poor

Krystle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My overall experience was terrible. If it wasn’t for the young lady checking us in on 11/29 and the miss attending to our concerns on 11/30 this would be a 1 star. We contacted property for late arrival. When arrived at 10pm we were booked and provided keys to rooms which were already occupied.. twice. Now concerns of privacy and safety is a concern. Imagine being in your room and other guests opens your door and walks in on you. The manager Taheiry was unapologetic regarding this issue as she never addressed it. Secondly we booked a room which was inclusive of daily snacks and beverages at an additional cost, those items were not provided until we asked about it the following day. Thirdly, why would a property confirm that they can accommodate a special request due to allergies with feather pillows and then get defensive and passive when asked about the request. This is not a place I would return to based on our experience. Regardless of my purpose booking, who wants to be stressed out having to constantly call for towels and pillows and being embarrassed walking into other hotels guests rooms!! Ridiculous. Not to mention you ask for pillows and the staff has the pillows tucked under his arm pits without and covering. Eww disgusting.
Stayed 2 nights in Nov 2024

10/10 Excellent

ANJUM JAHIN

Travelled with family
Liked: Amenities
Good
Stayed 2 nights in Nov 2024

6/10 Okay

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good stay, but there was no room service provided Friday and I paid for breakfast, but it wasn’t available early enough Saturday.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ravi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Airport and very well maintained
Stayed 2 nights in Nov 2024

10/10 Excellent

JAIME JORDAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the property was a lovely experience.
Stayed 1 night in Nov 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Danielle

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check-in.
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cozy
Stayed 2 nights in Nov 2024

10/10 Excellent

Todd, Mountain View

Liked: Cleanliness, staff & service
Great food too
Stayed 1 night in Nov 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport.
Stayed 1 night in Nov 2024

6/10 Okay

Irina

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kay

Liked: Amenities
Near the airport. Hilton
Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location.
Stayed 1 night in Nov 2024

6/10 Okay

Sarat

Liked: Staff & service
Disliked: Property conditions & facilities
Average at best. Very old property.
Stayed 1 night in Nov 2024

6/10 Okay

Vance

Average
Stayed 1 night in Nov 2024

8/10 Good

Enny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Check-in staff person was uncooperative
Stayed 2 nights in Nov 2024

2/10 Terrible

Brant, Larchmont

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024