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Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

2.5 star property

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Photo gallery for Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Exterior
City view
Exterior
Interior
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
538 West 48th Street, New York, NY, 10036
  • Intrepid Sea, Air and Space Museum
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪10 min walk‬
  • Times Square
    ‪11 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Free WiFi
  • Air conditioning
  • Housekeeping
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The price is CHF 138
for 1 room
includes taxes & fees
19 Feb - 20 Feb
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About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel with free breakfast, a short walk to Intrepid Sea, Air and Space Museum
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Intrepid Sea, Air and Space Museum. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Within a 15-minute walk of Jacob K. Javits Convention Center and Times Square
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side, an IHG Hotel.

This New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 681 out of 1646 reviews
Rating 8 - Good. 478 out of 1646 reviews
Rating 6 - Okay. 265 out of 1646 reviews
Rating 4 - Poor. 118 out of 1646 reviews
Rating 2 - Terrible. 104 out of 1646 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Baltimore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Central Park and Javits Center for those running NY marathon. Breakfast was great!
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Amenities
Clean tidy hotel , breakfast good , hotel is out of they way but easy to walk to times sq , out side not busy like the rest manhattan
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I interacted with were beyond helpful for a very busy hotel (NYC Marathon Weekend). Room was clean. Area had plenty of places to grab a bite to eat. Just took a walk to get to a subway. Would for sure book again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sima

Stayed 1 night in Oct 2024

10/10 Excellent

Margarita

Stayed 4 nights in Oct 2024

8/10 Good

Rasika Priyadharshani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 4 nights in Oct 2024

10/10 Excellent

Alaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. More breakfast space would be nice. Great hospitality
Stayed 3 nights in Oct 2024

8/10 Good

Krista

Stayed 1 night in Nov 2024

10/10 Excellent

Steven Matthew

Stayed 4 nights in Oct 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location ,installation, services
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Travelled with family, Business traveller
Liked: Property conditions & facilities
Clean
Stayed 3 nights in Oct 2024

8/10 Good

Soon deok

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that Times Square and the shops were close by. It was nice that the beach was also close by.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jannine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Clean rooms, friendly staff, and a great location. Everything was seamless, and I’d happily stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stains on sheet and something really gross on the couch cushions
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Staff was super friendly and it was clean. The breakfast unfortunately wasn't good and the breakfast area is small but could have been the fact everyone down at the same time. The elevators were very slow in the morning so that made it difficult to get to the lobby. Overall it was a quiet area, staff was great and the beds were comfy. I would recommend.
Stayed 5 nights in Oct 2024

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, staff & service
Toilet had a leak causing it to run every 4 minutes. Sink faucet was sticky and not smooth to operate. Room was very small
Stayed 2 nights in Oct 2024

10/10 Excellent

Arnold Paul, Auburn

Stayed 4 nights in Aug 2024

6/10 Okay

Lori

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is passed it's prime. Rooms are small but clean and the beds are comfortable. Staff is super helpful and friendly but the rooms are small and outdated, the elevator is slow and the breakfast area is small and packed no matter when you go. But there were lots of selection for breakfast and they had good options in the foyer for food and drinks. Hotel is walkable to everything.
Stayed 3 nights in Oct 2024

6/10 Okay

Jarmie Claire

Travelled with group
The room was a bit too tight and food area is limited. The extension dining area does not have chairs.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, was exactly as planned and staff was very helpful as well as the area was very close to majority of thibgs we wanted to see and do as well as transport.
Stayed 3 nights in Oct 2024

4/10 Poor

Cheryl

Travelled with family
Liked: Cleanliness, room comfort
It was very loud and not enough space for seating at breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Heekyung

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Here’s an example of a review you can write: I had a great stay at this hotel! The price was very reasonable, especially considering the quality of service. Breakfast was included and absolutely delicious, with a variety of options that really set the day off right. The staff were incredibly friendly and always ready to help with any request. Overall, it was a wonderful experience, and I’d definitely stay here again!
Stayed 3 nights in Oct 2024