Hotel 309

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 309

Terrace/patio
In-room safe, blackout curtains, iron/ironing board, WiFi
Reception
Property entrance
Fridge, microwave, coffee/tea maker

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
309 W 14th St, New York, NY, 10014
  • Chelsea Market
    3 min walk
  • The High Line Park
    7 min walk
  • Chelsea Piers
    10 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    57 min drive

Room options

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel 309

Hotel with a 24-hour front desk, a short walk to The High Line Park
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a garden. WiFi in public areas is free. Other amenities include a picnic area and a front desk safe. Housekeeping is not available.
Hotel 309 offers 28 accommodations with a safe and coffee/tea makers. Kitchenettes offer fridges and microwaves.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Our customers tell us they can't get enough of Hotel 309's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of The High Line Park and Chelsea Piers
As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a picnic area. WiFi is free in public spaces.

This New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Hotel 309 Reviews

Reviews

5.6
Rating 10 - Excellent. 100 out of 904 reviews" "
Rating 8 - Good. 206 out of 904 reviews" "
Rating 6 - Okay. 198 out of 904 reviews" "
Rating 4 - Poor. 180 out of 904 reviews" "
Rating 2 - Terrible. 220 out of 904 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

craig

Disliked: Amenities
Stayed 7 nights in Jul 2024

4/10 Poor

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Vanessa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Typical, for 2.5 star accomodations
Typical NYC walk up. Small space but expected in NYC. Nice to have private bath and kitchenette for sure. Very close to subway system. Three in room is tight but made it work. Lobby and stairwell smelled like cat urine, cat is very nice though.Need 3 prong plugs near living area, only in BR and Kitchen. Ironing board need updated, lumpy. AC worked great. Need 4 serving items in Kitchenette, not even enough for 3 people andneed handtowels and was clothes.
Stayed 3 nights in Aug 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities
This hostel was exactly what I was looking for to stay in NYC and not pay a fortune
Stayed 2 nights in Aug 2024

2/10 Terrible

ANTONIA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are quite nice but the bathrooms are so disgusting I showered at a friends house. They smell the same way the subway does, a lot of pee and just completely dirty. Everything is also so dark and the stairs can’t fit a person with bug bags so you kinda have to go up and down when you have too much stuff. My keys wouldn’t work at least once a day so I would have to take the stairs 5 floors down and 5 floors up to get them fixed. There’s a cat (very cute) I think probably for rats or something like that. I’m sure it’s also responsible for the smell.
Stayed 3 nights in Aug 2024

8/10 Good

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and very good customer care.
Stayed 4 nights in Jul 2024

2/10 Terrible

Phuc

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Beatriz

Stayed 2 nights in Jul 2024

10/10 Excellent

Viktoriya

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s ok
Stayed 2 nights in Jun 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come again
Stayed 3 nights in Jul 2024

10/10 Excellent

Saul

Stayed 4 nights in Jul 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel pequeño pero agradable, buena relacion precio beneficio
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

4/10 Poor

Trina

Travelled with group
Disliked: Staff & service, property conditions & facilities
the property was well located for the price, however it wasn’t worth the surprises we ran into. When we arrived, we were told we would be on the fifth floor- which would be fine if there was an elevator. Two 40 year olds with bad backs had to carry all their stuff up to the fifth floor using only stairs. There was a cat who lived in the building- the third floor smelled of cat litter. Why was the cat there? Clearly for pests. The shared bathroom was okay, I guess, but there was a towel on the floor for the three days and two nights we were there that never moved and a cockroach crawled up the drain while the other person I was there with was showering. The beds clearly had bed bug encasements on and I saw a black dot- which means poop. It wasn’t covered in poop parts and was likely on inside but still disconcerting. Lastly? They give you a sheet and one incredibly thin blanket to sleep with- so bring your own blanket if you want to stay there. The four pillows were good and the little kitchenette was handy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 3 nights in Jun 2024

6/10 Okay

Lisa

No elevator and they don’t let you know.
Stayed 2 nights in Jun 2024

4/10 Poor

Andrea

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Jorge

Disliked: Property conditions & facilities
Place is located where walking distance to the sub, but the hotel is false advertisement in the pictures the restroom was horrible kitchen floor was falling apart , but I just need it to sleep for a few night but still pictures don’t look for what I got !
Stayed 2 nights in Jun 2024

6/10 Okay

John

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Giovanni

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Was great for a short trip, hotel itself its a little dirty and old , but right next to the train station, the pizza in front of it its the best one
Stayed 2 nights in May 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Dariusz

Stayed 2 nights in May 2024