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Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Lower East Side New York, an IHG Hotel

Suite (Penthouse) | Frette Italian sheets, premium bedding, minibar, in-room safe
Studio Suite, 1 King Bed, City View | Frette Italian sheets, premium bedding, minibar, in-room safe
Seasonal outdoor pool
Exterior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
171 Ludlow Street, New York, NY, 10002
  • Lower East Side Tenement Museum
    6 min walk
  • New York University
    14 min walk
  • Washington Square Park
    17 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Suite, 1 Bedroom (Freedom Tower View) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Freedom Tower View)

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Mid Floor)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Penthouse)

  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View (High Floor)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Tower (Freedom Tower View)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Rooftop pool

SIXTY Lower East Side

Pool
Pet-friendly
Restaurant
Air conditioning
3.8 out of 5, Good, (1001)
The price is CHF 486
for 1 night
includes taxes & fees
8 Dec - 9 Dec
SIXTY Lower East Side

About this property

Hotel Indigo Lower East Side New York, an IHG Hotel

Luxury New York hotel in Manhattan with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us they can't get enough of Hotel Indigo Lower East Side New York, an IHG Hotel's great location. During your stay, you're just a quick walk from Lower East Side Tenement Museum. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • 5 minutes by car from Brooklyn Bridge and 7 minutes from Empire State Building
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Lower East Side New York, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Mr. Purple – On-site restaurant.
Lobby Bar & Café – On-site bar. Open daily.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 70 per day)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Self-parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York, An Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
Hotel Indigo Lower East Side New York, an IHG Hotel New York

Hotel Indigo Lower East Side New York, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 575 out of 1168 reviews" "
Rating 8 - Good. 280 out of 1168 reviews" "
Rating 6 - Okay. 163 out of 1168 reviews" "
Rating 4 - Poor. 69 out of 1168 reviews" "
Rating 2 - Terrible. 81 out of 1168 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Annette, Edina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location, walkable, great pool and bar, shopping but our shower was GROSS! There was mold all over our shower - the door, the grout and the worst in and all over the shower head. I talked to the mgr and he said they'd have someone up to clean it in 15 minutes. That did not happen so I called again and they came up and cleaned the room which we did not ask for but DID NOT clean the mold in the shower. WHAT? Upon check-out I told the front desk again about the issue and I hope to get one night free for the issue.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Paul, BATH

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is good and the staff are polite. However, there is an external company that runs the 15th floor which is a noisy nightclub and goes on until 4am at the weekend. They also run the breakfast and only offer a egg and bacon roll/muffin/juice/coffee which comes via very rude staff. The pool is tiny with very limited access to hotel guest is very limited. Shame as the hotel is good.
Stayed 15 nights in Jul 2024

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

April

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding from before we even walked in the door. Excellent service at the door, checking in, and exiting the hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Olga

Travelled with group
Liked: Amenities, property conditions & facilities
Outstanding service
Stayed 4 nights in Aug 2024

2/10 Terrible

Jill

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is my honest opinion about my stay with Hotel Indigo Lower East Side: Booked through AMEX Travel Aug 15-16, 2024 using points and Expedia for August 16-20, 2024. 1. The price is reasonable I booked for 6 days, 5 nights and spent around $1k. 2. Spacious rooms, compared to other NYC hotels. 3. The floors of our room was so dirty. 4. Katz Deli in the corner. A lot of restaurants in the area. CVS and Whole foods nearby. The area is more local neighborhood which is great cause it's less busy. 5. Train stations are couple of blocks away, i'd say about 5-10 minutes walk. 6. Mr Purple is in the building so easy access if you're a guests at the hotel. Great views! 7. Our room is a Queen room in the 20th floor it seems like a standard room when I booked a Premium. I requested for a Manhattan view, I got a Brooklyn View not bad but was expecting the "City View" I booked to be Manhattan. 8. Gladly we were at the 20th floor because at the 15th floor is the Mr Purple. One time we were at the elevator with this older couple I believe they went off at 12th or 18th floor which had a crazy vibration from the music at the 15th floor. I felt so bad for them. 9. Elevators was slow because it kept stopping at 15th floor. 10. Front desk can't be bother especially this girl who was there that can't even take off her eyes from her phone. 11. If you're planning on staying here to relax, this is not the hotel for you unless they put you on the 20th floor and above.
Stayed 4 nights in Aug 2024

10/10 Excellent

Benjamin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Rooftop pool was a highlight for the kids!
Stayed 3 nights in Aug 2024

8/10 Good

Eva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property! I wouldd stay there again
Stayed 2 nights in Aug 2024

8/10 Good

Daphne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and efficient. We had an issu with the window not closing properly wich make the outside noise worst and they took care of it quickly. There's a lot of restaurant, coffee shop, bars around. There is also a grocery store a few blocks away. The pool is small and only accessible before 5pm. The pool is in the "mr.purple" restaurant/club so maybe not the most family friendly vibe.
Stayed 4 nights in Aug 2024

2/10 Terrible

Cynthia

Booking problems caused me $400
I blame Hotels.com but I didn't get an email verification for this reservation, so I didn't stay and I got billed $400. Ugh.
Stayed 1 night in Aug 2024

10/10 Excellent

Håkon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Property conditions & facilities
Staff very helpful
Stayed 3 nights in Aug 2024

8/10 Good

wentao

Business traveller
Liked: Cleanliness, staff & service
Nice area to live in
Stayed 2 nights in Aug 2024

6/10 Okay

Myae

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked the location and the pool
Stayed 1 night in Aug 2024

8/10 Good

David

Xxx
Stayed 7 nights in Aug 2024

10/10 Excellent

James, Newtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Wonderful staff . Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FYI earplugs are a must-have for sleeping- bring your own. Otherwise a wonderful experience- clean, comfortable, and accommodating. Very convenient location. I'm looking forward to returning!
Stayed 4 nights in Aug 2024

6/10 Okay

Ramon

Liked: Cleanliness
Disliked: Staff & service
Horrible check in process and non stop dog barking all night
Stayed 1 night in Aug 2024

10/10 Excellent

Roxana

Nice hotel. Clean. Noise area
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No fridge in the room. Could hear music from the club on property until early in the morning
Stayed 1 night in Aug 2024

8/10 Good

Kirstin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, so many brilliants pubs, bars, restaurants, and coffee shops all in the Lower East Side/ the hotel doorstep! Also close to multiple subway stops so we managed to get to and from the airports by public transport easily and navigate the city (but manhattan is also easy to walk around which we loved). The pool closed at 5 but even getting back in time for an hour to have a quick dip/ cool off after sightseeing in the summer heat was ideal. The music could be loud in our room as we were the floor above the bar but midweek it didn’t go on too late and if you pick to stay in a lively neighbourhood it’s expected you will hear some sounds of nightlife. Would definitely recommend!
Stayed 4 nights in Aug 2024