Hyatt House New York/Chelsea

3.5 star property

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Photo gallery for Hyatt House New York/Chelsea

Terrace/patio
Lobby
Fridge, microwave, coffee/tea maker
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
815 Ave of the Americas, New York, NY, 10001
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪16 min walk‬
  • Broadway
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Studio Suite, 1 King Bed

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Shower)

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Specialty)

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (with Shower)

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (High Floor)

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt House New York/Chelsea

Hotel with free breakfast, a quick walk to Empire State Building
A 24-hour fitness centre, a snack bar/deli and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, valet parking and a business centre. Housekeeping is available once per stay.
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt House New York/Chelsea. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Macy's and Empire State Building
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2025

8/10 Good

marisabel

Stayed 3 nights in Feb 2025

10/10 Excellent

NATALIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was absolutely amazing and one of the most memorable experiences we've had in NYC! From the moment we arrived, everything exceeded our expectations. The highlight was definitely our stunning view of the Empire State Building—waking up to that sight every morning was truly unforgettable. The hotel itself was beautiful, comfortable, and well-maintained. The complimentary breakfast was decent—nothing extravagant, but good enough to start the day. The service was great, and the location made it super convenient to explore the city. Overall, this is one of our favorite hotels in NYC, and we will definitely be returning! Highly recommend it to anyone looking for a fantastic stay with an incredible view.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Everything was simple and fast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ATHANASIOS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
amazing stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

The staff was very friendly. The location was excellent and the facility was wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Octavia

Stayed 3 nights in Feb 2025

8/10 Good

Saud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and nice rooftop!
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Stayed 2 nights in Feb 2025

10/10 Excellent

Emel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very clean.
Stayed 3 nights in Feb 2025

4/10 Poor

Cameron

Stayed 2 nights in Feb 2025

10/10 Excellent

Sardi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in between Hudson Yards, Madison Square Garden and Empire State Building. Also not very far from Time Square. Plenty of dining, Bar and Coffee options. Breakfast was very good for a hotel breakfast.
Stayed 1 night in Feb 2025

4/10 Poor

Sean

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Go elsewhere

This property is in pretty bad condition. Also, the hospitality is lacking from the minute you check in. They "don't have" a bell hop to help you with your luggage. That's real fun when you have a 5 month old and you're exhausted from jet lag. I had to tip the security guard to help us with our luggage. The room is run down and needs a facelift. Breakfast was pretty bad, I have had better breakfast at a holiday inn express. I went across the street to McDonald's. Upon checking out, they want a 45 minute advance notice to get your car from valet. I called an hour early and was told " your too early, your going to get a ticket". WOW, excellent service! How about not. A ticket in front of your own hotel? This hotel made me want to get a "I hate New York" t shirt. After checking out my wife and I drove by the Ritz Carlton, I said next time we're going there even if I have to eat top ramen for a month to pay for it
Stayed 3 nights in Feb 2025

10/10 Excellent

Faith

Stayed 1 night in Feb 2025

10/10 Excellent

Gordon

Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service
staff went over and above to accommodate us. it says that you have a bar and restaurant which you don't.
Stayed 3 nights in Feb 2025

10/10 Excellent

LYNETTE

Stayed 2 nights in Feb 2025

10/10 Excellent

Preston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe, Clean, and Quite Pleasant.

The hotel staff was kind, and allowed us to check in our bags a little early since our rooms were ready. We Appreciated the courtesy! They also allowed us to check bags in the back until our flight time, which we appreciate the courtesy as well! For these reasons we give 5 stars! The gym had a nice photo op balcony of the city, and some of our friends who ate breakfast said it was good. For hotel notes Room 2501 or 2504 I don't remember, one of the shower heads doesn't come on, but the other one does, and it works fine, also we never saw the magnet to cover the night light, but again not a huge deal for us. Our crew enjoyed the feeling of safety, and the cleanness of the area. You were all pleasant to all of us, even when we were in the lobby waiting on our guest to come down for several minutes. Thanks again!
Stayed 2 nights in Feb 2025

8/10 Good

samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms with daily cleaning, helpful staff, especially Nigel on reception, good breakfast, walking distance to sights in Manhattan
Stayed 5 nights in Feb 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible
Stayed 4 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable- room layout perfect!
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 3 nights in Jan 2025