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Hyatt Place New York / Chelsea

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place New York / Chelsea

Lobby
Exterior
Bar (on property)
View from property
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Chelsea Hotel
    ‪4 min walk‬
  • 5th Avenue
    ‪7 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2179)
The price is CHF 126
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Hyatt Place New York City/Times Square

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1019 out of 2114 reviews" "
Rating 8 - Good. 567 out of 2114 reviews" "
Rating 6 - Okay. 285 out of 2114 reviews" "
Rating 4 - Poor. 151 out of 2114 reviews" "
Rating 2 - Terrible. 92 out of 2114 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gonzalo, Chicago

To small the room
Stayed 7 nights in Oct 2024

2/10 Terrible

Emanuella

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location is great. The breakfast was very poor and served with paper plates and that is very low, no variety at all. I paid extra to have a city view and was great, but the rooms are very small. I don’t think is worth paying that much for such hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Bahi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I got the sense that everyone working at the hotel is friendly and making an effort, but unfortunately that doesn’t change my overall experience being a negative one. For starters, an important package I had delivered to the hotel went missing and there was no record of it in their log. It was only after I started kicking up a fuss and reviewing camera footage that it miraculously turned up. It had somehow been taken up to the restaurant by another staff member without ever being logged. This drama aside, I had a few other negative experiences. Multiple requests for a shaving kit from the front desk that came far too late. Long waits for the elevator and frustrating rides on an elevator that was far too full. The view from the room is good and the space is clean, but these negatives were enough for me to rule this option out in the future.
Stayed 3 nights in Oct 2024

6/10 Okay

Claudius

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Small rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Oct 2024

6/10 Okay

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Suitable if you can climb stairs!
This hotel was pretty fine for what I needed. Location is superb. My room was very small (great view, though) and had a wardrobe/hanging space of around 6 inches only. Not one single drawer in which to unpack anything which made it feel even more cramped. Rooms very clean, bathroom decent though again, no drawers. Hotel breakfast was ok, repetitive and hot food was only ever warm but it did the job. The main issue with this hotel is the elevators. Absolute nightmare. I gave up and used the stairwell which was manageable as I was tenth floor, would have been impossible on the high floors.
Stayed 5 nights in Oct 2024

6/10 Okay

Lina, Dacula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, the hotel room was very clean and did the job. The breakfast was very nice. We ran into problems with the elevator. It took so long for the elevators to get to our floor. We even had to walk down at one point because the elevator didn’t come for 20 mins. Thankfully we were on the 9th floor. Tv channels didn’t work, and the toilet flusher kept getting caught.
Stayed 2 nights in Oct 2024

6/10 Okay

Christina

Liked: Cleanliness
Defiantly not a 4 star hotel. I would rate it a 3 star.
Stayed 1 night in Oct 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with group
Liked: Staff & service
Average
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Great view. Love the double shades on the windows. Friendly and helpful staff both in the breakfast hall and at the front desk. Four elevators available to stop at each floor, but without a light indicating which door opened... requiring one to quickly pace down the hall to see if one had opened.
Stayed 4 nights in Oct 2024

10/10 Excellent

Loriann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NYC is in decline but the area is still seemingly safe.
Stayed 1 night in Oct 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was great with two exceptions. Excellent walkable location and one block from the subway. Even with my complaint below I’d absolutely stay here again with lessons learned. The fire alarm went off which can happen but we found the communication to be poor. We were told to wait in our rooms but after 7-10 mins of no communications we called down. Regular intercom announcements would have be appreciated. Don’t use the shuttle service for the airport. We spent an hour driving around 5 blocks picking people up which took over an hour. At JFK the driver missed our terminal which added another 20 mins. We were told while signing up it would take about 90 mins but all in it took 2.5 hours. Very stressful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Hasell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, and the service was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of four in one room with double beds. Yes the room is tiny, but very comfortable! If you can’t stand to be in tight quarters with your travel companions or family members then book 2 rooms or stay elsewhere, but the place is in a great location with beautiful views from the high floors. Our weekend away was wonderful!
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Just okay. Nothing special about this property.
Stayed 4 nights in Oct 2024

8/10 Good

GAIL

Stayed 2 nights in Oct 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was awesome, beautiful room and pretty good view. The lobby needs work though, the bathroom being downstairs, and the elevators would take a long time. But since what matters its the room, it was a good time.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 1 night in Oct 2024

10/10 Excellent

Noeli

Stayed 1 night in Oct 2024

6/10 Okay

Eliza

Travelled with family
Liked: Cleanliness, staff & service
We had to open the window to deal with the heat and, even on 25th floor, we could hear people shouting well into the night.
Stayed 1 night in Oct 2024

8/10 Good

Noa

Stayed 1 night in Sep 2024

6/10 Okay

Marie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a last minute trip so we book a hotel in a "convenient" area. The rates were very high, too high even. I appreciated the service from front desk and the room was very clean with a very nice view except for the size.
Stayed 4 nights in Oct 2024