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Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
Lobby
Lobby sitting area
Exterior detail
2 bars/lounges, rooftop bar, cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(83 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen Queen

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(172 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace
CIVILIAN Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,812 reviews
The price is CHF 138
includes taxes & fees
1 Feb - 2 Feb
CIVILIAN Hotel

About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and overall comfort to the comfy beds and spaciousness
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 @ Kixby – This cocktail bar only serves light fare.
Black Tap 35th – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar – On-site rooftop bar. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 24.50 for adults and from USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1312 out of 1752 reviews
Rating 8 - Good. 309 out of 1752 reviews
Rating 6 - Okay. 81 out of 1752 reviews
Rating 4 - Poor. 22 out of 1752 reviews
Rating 2 - Terrible. 28 out of 1752 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wet friendly staff who check-in with you during your stay to ensure your comfort; clean rooms, nice dining options!
Stayed 4 nights in Oct 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
First time at a small boutique hotel and was very impressed. Short walk to Macy’s and a great restaurant Gaia across the street.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful, location of the hotel was great. Very central to most things in NYC, and just steps from the subway. Bar was nice, too. The room was small, but still comfortable. We went on an particularly expensive weekend (sept 19-22)
Stayed 3 nights in Sep 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent "resort fee/service fee" is ridiculous. Everything about the hotel is first class but I could only give three stars due to the ridiculous service fee. At $32 dollars a night. I stayed there with family in three rooms for five nights and therefore was charged $450 for what was essentially four plastic water bottles. Whilst the hotel says it's also for tea, coffee, water, gym etc. I consider these to be standard hotel facilities and no reason to incur a further charge.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, super clean, and everyone was as super nice and helpful! I recommend !
Stayed 3 nights in Oct 2025

10/10 Excellent

Meredith

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Such a fun and comfortable hotel. But room service needs to be added and the elevators fixed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is charming and beautiful! The staff were attentive and friendly. We would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, rooms were large and stylish and the bed was very comfortable. Everything was very clean and the water/coffee room was a nice touch. Great location for 5th Av, Broadway etc Unfortunately we suffered with noise from the street, the windows are not well insulated and traffic/building work was noticeable from 5am every morning so ear plugs were a must. The AC was powerful but also v noisy
Stayed 4 nights in Oct 2025

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. Staff was polite and attentive. Prosecco at check in was a lovely touch.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check-in, with a complimentary glass of prosecco in the bar! The room was a nice size, spotless, and maintained daily with fresh towels, etc. While Midtown is not my favorite area stay, I would definitely recommend this option!
Stayed 3 nights in Sep 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an ideal base for a holiday in New York. Great location, good transport links and staff were pleasant and professional. The convenience room, providing fresh cold drinking water and coffee was a great addition.
Stayed 4 nights in Oct 2025

4/10 Poor

Andrea

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel estaba muy limpio y todo pero no me gustó que no pudimos descansar las puertas suenan demasiado y se siente como si estuvieran tocandolas y habriendola.
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was fantastic! It was cleanest hotel I have ever been to. Beautiful modern rooms with with nice furnature, bedding, towels and soaps. On site restaurant and a cozy bar. Food of all types within walking distance. The subway was just down the block making it really convenient to use. The only thing I would suggest to the hotel is to add window curtains to block out the light from the hotel sign and to help drown out the busy streets at night. The blinds are nice but didn't do enough with the lighted sign outside. I would happily recommend this hotel to others and would stay there again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was clean and modern. However, the owners might want to upgrade the levalor blinds to higher-quality ones, preferably with blackout options like those found in most hotels. Additionally, you are not insulated from the crashing noises of other guests and service staff crashing around outside your room. The elevators felt a bit slow, and we weren't particularly impressed with the hotel food. Luckily, there are many tasty options nearby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Darin, Visalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccably clean, staff top notch, and the amenities top shelf. We loved the 3 headed shower which was awesome after a day of exploring the city. Highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Easy to access theater district and everywhere I needed to be on this trip!
Stayed 3 nights in Sep 2025

8/10 Good

Shehzad

Liked: Cleanliness, staff & service, property conditions & facilities
Location is central, staff is friendly, and the hotel is modern and clean. The beds were too soft and kept sinking. The room had no blackout curtains, could hear the street noise all night long. They charge a resort fee offering snacks/coffee, but during limited hours only.
Stayed 1 night in Sep 2025

10/10 Excellent

Tori Matchey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, great staff
Stayed 4 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, close to all the amenities.
Stayed 4 nights in Sep 2025