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M Social Hotel Times Square New York

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for M Social Hotel Times Square New York

City view
Lobby sitting area
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
View from room
Serves breakfast, lunch and dinner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Broadway Theatre
    ‪1 min walk‬
  • Ed Sullivan Theater
    ‪2 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Superior Room, 2 Double Beds (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Deluxe Times Square King -Ball Drop View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Premier Times Square King -Ball Drop View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Room, 1 King Bed, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Millennium Hotel Broadway Times Square

Pet-friendly
Free WiFi
Air conditioning
Gym
3.8 out of 5, Good, (5335)
The price is CHF 194
for 1 room
includes taxes & fees
17 Feb - 18 Feb
Millennium Hotel Broadway Times Square

About this property

M Social Hotel Times Square New York

Eco-certified New York hotel in Manhattan with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and a safe. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the low noise level and cleanliness to the spaciousness and comfy beds
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A fitness centre, a rooftop terrace, and an arcade/games room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This bar specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2166 out of 3521 reviews" "
Rating 8 - Good. 864 out of 3521 reviews" "
Rating 6 - Okay. 287 out of 3521 reviews" "
Rating 4 - Poor. 121 out of 3521 reviews" "
Rating 2 - Terrible. 83 out of 3521 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine and its location were excellent. However, the $40 per night destination fee, which I knew about when booking, negatively impacted the overall experience. It felt like an extra charge added purely for additional profit. It would be more transparent and fair to include this fee in the room rate. It gave the impression of a tactic similar to those used by budget airlines to attract customers.
Stayed 4 nights in Oct 2024

8/10 Good

Maryann E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel and stay here again. The sound-proofing of the rooms was excellent - which was extremely necessary. I found the decor comfortable and modern. The room is well-appointed, I slept extremely well. They have a very convenient convenience store by the lobby, and an equally convenient drugstore occupying the corner of the building. Definitely became a home away from home and a sanctuary for me. A few cons - the staff could've been friendlier at times. Some people - like some of the bartenders and the housekeepers - were stellar. Some, like servers and hosts, were sometimes put out. Be aware that you are almost on top of Times Square, and while that's better than being in Times Square, the Square is a circle of Hell. And you're going to feel yourself riding the elevators in your sleep because this hotel is strictly vertical. Shoutouts to the nicest staff - the tall, European bartender/server with a beard, the early shift, weekday bartender who'd been in New York 25 years as of Halloween, and the sweet blonde housekeeper with curly hair on floor 31. Ya'll took great care of me.
Stayed 7 nights in Oct 2024

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and had a professional staff. Location was good and walkable.
Stayed 1 night in Nov 2024

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Even though the rooms are very small, it was still a good hotel. I loved the location of the property, and the staff was very friendly. Alvin at the front desk was awesome!
Stayed 8 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, convenient walkable location. Clean rooms. Excellent view at rooftop bar but the Bar service was very slow.
Stayed 4 nights in Oct 2024

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Clean. Not particularly quiet at night being close to Times Square. Breakfast was great but line to get breakfast after 7:30 am too long.
Stayed 2 nights in Nov 2024

10/10 Excellent

MAY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of Times Square. Great facility and staff.
Stayed 1 night in Oct 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view down to Times Square. Trying to be trendy. Rooms fine but not magnificent. Great central location. Overpriced, but that’s NYC.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, Friendly Staff
Overall, I was satisfied with my stay. The staff were very courteous and I was especially impressed with the baggage concierge. Very friendly guys. The cost for the room was pricey so I was surprised to see that there was no coffee pot in the room. The rooftop patio off the lobby is a big draw here, as well. It's a great place to sit and see the city below. Very tight shower entry. I'm a big and tall guy and, though I had enough room to get in, it was close. I once stayed in a hotel with this same shower door design and its entry was even smaller.
Stayed 1 night in Oct 2024

10/10 Excellent

David, Phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with a fresh clean feel. The lobby area is a little unusual....with people just wort of hanging around.....but the bar and patio are very nice. Staff was quite nice and professional.
Stayed 2 nights in Oct 2024

8/10 Good

Moe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our washroom had few issues - drain stopper for sink was broken / toilet seem to run all Night / fresh water machine on floor was broken
Stayed 2 nights in Oct 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super great choice for time square area hotel . Staff helpful and friendly. Rooms clean and quiet. Great location. Will stay again
Stayed 7 nights in Oct 2024

10/10 Excellent

Mayanin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MSocial is located walking distance from Rockefeller Center, St. Patrick’s Cathedral and public transportation!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Great location on Broadway, in walking distance from many attractions. Roof top bar view of Times Square was gorgeous.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again!
Our room had plenty of space, a great view of Times Square as well as a partial view of the Hudson. All of the staff were welcoming, friendly and helpful. The hotel was very clean, the bed comfortable and the balcony and lounge area were excellent.
Stayed 5 nights in Oct 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

HARLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

sara

Travelled with family
I reserved the room for the stand alone shower shown in the pictures of my reservation. I have a bad hip so it is a hazard for me. When i found a bathtub I called the operator and was told I have to walk down to the front desk. At the front they said they couldn’t switch that night, that I would have to take all my luggage to the front the following morning and leave it all with him until a room became available in the evening. Why couldnt I have stayed in the current room where my bags were locked and safe? By the next day I was over the bad attitudes and just decided to cross my fingers and hope I didnt eat it in their tiny gross bathroom. The last night our heat wouldnt work the whole night. We called the front desk and were told the heat wasnt working for the whole hotel. That it wasn’t ‘on yet’. They brought us a blanket. No refund. No discount. Nothing. We had to stay under covers the rest of the night in jackets.
Stayed 3 nights in Oct 2024

10/10 Excellent

Viviane

Stayed 4 nights in Oct 2024

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Patricia

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The check-in process was slow and I had to wait till just about 4 PM. I was told they sold out the night before and had many rooms to clean. The music from the bar at night when trying to fall asleep was annoying. I expected a bit more for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel if you are looking for a centrally located property that allows close by (walkable) options for your visit to NYC. Very clean and modern and the staff is super helpful! Felt very safe here. Is in the heart of theatre district if you are seeing shows, and just at the North tip of Times Square! Great place to stay!
Stayed 3 nights in Oct 2024

6/10 Okay

Roy

Stayed 3 nights in Oct 2024