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Midtown West Hotel

3.0 star property

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Photo gallery for Midtown West Hotel

Lobby
Room | Premium bedding, down duvets, iron/ironing board, free WiFi
Room, 1 Single Bed | Premium bedding, down duvets, iron/ironing board, free WiFi
Lobby
Property entrance

Reviews

6.0 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
303 W 30th Street, New York, NY, 10001
  • Madison Square Garden
    ‪2 min walk‬
  • Macy's
    ‪8 min walk‬
  • The High Line Park
    ‪9 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪17 min drive‬

Room options

View all photos for Basic Triple Room, 1 Bedroom

Basic Triple Room, 1 Bedroom | Premium bedding, down duvets, iron/ironing board, free WiFi

Basic Triple Room, 1 Bedroom

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | Premium bedding, down duvets, iron/ironing board, free WiFi

Room, 1 Single Bed

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room

Room | Premium bedding, down duvets, iron/ironing board, free WiFi

Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Midtown West Hotel

Hotel in New York, a quick walk to The High Line Park
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, tour/ticket assistance, a front desk safe and ATM/banking services are on-site. Housekeeping is available on request.
Midtown West Hotel offers 31 air-conditioned accommodations with iPod docking stations and complimentary bottles of water. Beds feature down duvets and premium bedding. LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of Midtown West Hotel's great location. During your stay, you're just a quick walk from Madison Square Garden. Enjoy features like free WiFi in public areas and a free manager's reception, plus concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of The High Line Park and Empire State Building
A free manager's reception is offered daily. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Midtown West Hotel.

This 3-star New York hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Facilities fee: USD 15 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Manhattan West Hotel New York
Midtown West Hotel New York
Manhattan West New York
Midtown West New York
Midtown West
Midtown West Hotel Hotel
Midtown West Hotel New York
Midtown West Hotel Hotel New York

Midtown West Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 156 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 236 out of 1004 reviews
Rating 4 - Poor. 159 out of 1004 reviews
Rating 2 - Terrible. 212 out of 1004 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too much, not too little, but just right...
Traveling with a friend for a long weekend. It was safe, clean, comfortable, affordable (in NYC terms) and in a great location. It's not fancy but it's exactly what we needed. We would definitely stay here again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
I travel a lot and was looking for a hotel at a good rate. I was stuck between this hotel and another one. I should have known when I walked in that it was a very bad idea. For $80 more I could have stayed somewhere that felt safe. We checked in and the man told us what he didn’t have a room for us but then “pulled some strings” and gave us the room he was going to sleep in. I’ll repeat that, he gave us the room HE was going to sleep in. We got to the room and the floor was extremely sticky. They clearly did not clean the room at all and the floors were still dirty. The bathroom had no amenities and the toilet was still dirty. They gave us a room with two beds which was fine but I came to realize why once we went to bed. We did not spend much time in the room because it felt very unsafe. When the time came to go back to the room and sleep things got scary. First we noticed the sliding chain lock was install upside down so it did not lock correctly. This felt very unsafe. We rolled back the sheets to discover that one of the beds had dirty sheets and the other had blood on the comforter. Overall this was a very bad experience. Also make sure to note the number of travelers you’re coming with. If you are a couple THEY WILL charge you an additional $50 for a second person.
Stayed 1 night in Nov 2024

2/10 Terrible

Kathleen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I felt unsafe in the area. Very noisy from room. Furniture was beat up. No elevator. WiFi didn’t work. No outlets. No thermostat in room. Not worth the price!!!! Completely misrepresented on Expedia. No one at the front desk answered the phone x2. I had to walk down 3 flights of stairs to find the WiFi code posted on the wall.
Stayed 2 nights in Nov 2024

6/10 Okay

Hope

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very handy to train station. Lots of crowds at rush hour. Sidewalk outside hotel had trash and a dead rat. 2nd floor room had some sound insulation, but was still noisy from the street on Friday night. On the other hand, the room was as advertised: the bedroom and bathroom were clean and pretty modern,but with a slippery tub for the shower, and no grab bars.No common spaces available, just the bedroom. TV did not work.
Stayed 2 nights in Nov 2024

6/10 Okay

christopher

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and ratty.
Very un clean dirty linen and towels Toilet to close to shower. Had to have my feet in it to use. No elevator. Luggage up 2 floors. Difficult entering and leaving No one ever at front desk. Phone not connected
Stayed 2 nights in Nov 2024

4/10 Poor

Marissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location. Room is not as clean as it should be and fixtures are falling apart. Sink doesn’t drain properly.
Stayed 1 night in Nov 2024

2/10 Terrible

Jocelyn

Disliked: Staff & service, amenities, property conditions & facilities
Not really recommended
Stayed 1 night in Nov 2024

6/10 Okay

Mitchell, London

Liked: Staff & service
Disliked: Amenities
No elevator and very noisy.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, but great for the price
The hotel is near the train station, honestly not the best neighborhood, but it’s convenient to transportation, and the hotel security made me feel very safe. The room and bathroom were clean and the staff was very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, but excellent for the cost
It’s not a fancy hotel of course, but my room and bathroom were immaculate, the front desk was very helpful, and the security in the hotel was so good I felt very safe.
Stayed 1 night in Nov 2024

2/10 Terrible

Gary, Wolcottville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no one at front desk for check in for 20 minutes. smallest hotel room”box” i’ve ever stayed in. towel stained, holes in washcloth, no closet or drawers. at 6 am smoke alarm in hall started beeping every 30 seconds. no one there to stop it for 2 hours. no one at front desk at time of check out. you get what you pay for
Stayed 1 night in Nov 2024

6/10 Okay

James

Stayed 1 night in Nov 2024

4/10 Poor

Stephane

Disliked: Staff & service, property conditions & facilities
Very very basic. Sleep. Get out. Shower head didn’t work. I tried to explain to staffer but his English was too limited to understand Only furniture was an old chair too dirty to sit on. Rest was ok
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for the location
This room was perfect to have a place to rest our heads after a concert. The property staff were very friendly. I loved the emphasis on security. The room and bed was clean.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Needs improvement.
Room was small and quaint, but wasn't needed to be too big for just myself. The bed mattress needs to be replaced its busted and sags on the edge, the headboard fabric had a huge tear in it like there was a knife fight or something. The noise from the street was the worst part, the room was facing the street, the constant honking and people yelling kept me up most of the night. It half-way served its purpose for having a semi-comfortable place to lay my head for a night.
Stayed 1 night in Nov 2024

4/10 Poor

Owen

Disliked: Cleanliness
I only bought the room for the night, since I was only in town for David Gilmour. I purchased the room based on price and reviews saying it was clean. Upon returning to the room from the show, after not touching the bed all day, I noticed it was dirty. I asked for clean sheets and the sheets I was given had what appeared to be coffee stains on them. I didn’t even feel comfortable showering I just wanted to sleep and check out as fast as possible. Staff was friendly but overall would not stay here again. Would much rather spend more to sleep comfortably and clean.
Stayed 1 night in Nov 2024

6/10 Okay

Barry

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap in all aspects
Very cheap but barely got what I paid for. Tiny noisy room. Bathroom in a matchbox. AC barely worked. No working elevator and I’m handicapped. Bedding looked very dingy. I got (barely) what I paid for.
Stayed 1 night in Nov 2024

10/10 Excellent

yewong

Liked: Property conditions & facilities
Very cool
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is located in a prime location If you are attending a concert or a game at the Maddison square Garden. However the condition of the rooms is poor, the cheapest maintenance practices I have ever seen, floors peeling apart, stained towels, the worst paint ever, neither the phone nor the night lamp worked. And the housekeeping of the room was questionable. Never coming back.
Stayed 1 night in Nov 2024

10/10 Excellent

Thom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, and great location.
Stayed 1 night in Oct 2024

6/10 Okay

Patrick, Houston

Disliked: Cleanliness, amenities, property conditions & facilities
Very small bedroom and bathroom, small bed. TV was not working. Great location near Madison Square Garden
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fabulous location.
Stayed 2 nights in Oct 2024