See all properties

Orchard Street Hotel

2.0 star property

Choose dates to view prices

Photo gallery for Orchard Street Hotel

Premier Queen City View | View from room
Terrace/patio
Terrace/patio
Property grounds
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
163 Orchard Street, New York, NY, 10002
  • Lower East Side Tenement Museum
    ‪4 min walk‬
  • Bowery Ballroom
    ‪7 min walk‬
  • New York University
    ‪14 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪12 min drive‬

Room options

View all photos for Orchard Queen

Desk, laptop workspace, free WiFi, bed sheets

Orchard Queen

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Premier Queen City View

Accessible Premier Queen City View | Desk, laptop workspace, free WiFi, bed sheets

Accessible Premier Queen City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Queen City View

Desk, laptop workspace, free WiFi, bed sheets

Premier Queen City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Orchard Full

Desk, laptop workspace, free WiFi, bed sheets

Orchard Full

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance

The Gatsby Hotel

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
3.6 out of 5, Good, (644)
The price is CHF 200
for 1 room
includes taxes & fees
22 Feb - 23 Feb
The Gatsby Hotel

About this property

Orchard Street Hotel

Hotel with a 24-hour front desk, near New York University
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and a 24-hour front desk. Additionally, express check-in, tour/ticket assistance and ATM/banking services are on-site.
Orchard Street Hotel offers 50 shared accommodations with air conditioning, iPod docking stations and complimentary bottles of water. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Orchard Street Hotel, you're just a quick walk from Lower East Side Tenement Museum. You'll find features such as concierge services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 14 minutes by foot from New York University and a 4-minute drive from 5th Avenue
Orchard Street Hotel offers its guests a terrace, tour/ticket assistance, and coffee/tea in common area. Orchard Street Hotel also features concierge services, express check-in, and discounted use of a nearby fitness facility. The front desk is open around the clock.

This New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 17.21 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Orchard Street Hotel New York
Orchard Street Hotel
Orchard Street New York
Orchard Street
Orchard Street Hotel Hotel
Orchard Street Hotel New York
Orchard Street Hotel Hotel New York

Orchard Street Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 244 out of 793 reviews
Rating 8 - Good. 244 out of 793 reviews
Rating 6 - Okay. 135 out of 793 reviews
Rating 4 - Poor. 90 out of 793 reviews
Rating 2 - Terrible. 80 out of 793 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

daryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEW YORKER DISAPPOINTED IN HIS OWN CITY!
The room waa too small for comfort & not worth the price I want a refund I want a refund I want a refund
Stayed 1 night in Oct 2024

4/10 Poor

Ruth

Travelled with partner
Disliked: Amenities, property conditions & facilities
Cute outdoor area. The room was entirely too small even by NYC standards. There was one bedside table and no lamp. The bathroom didn’t have a fan. It could suit a single college student, but definitely not for two people. Staff was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Victoria

Stayed 4 nights in Oct 2024

10/10 Excellent

Shaw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning
The hotel was clean and the staff was incredibly pleasant. I will definitely be coming back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thales

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Perfect for what we needed. Not anything more, not anything less. Cute rooftop terrace. 24/7 coffee and water station.
Stayed 3 nights in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but solid place for one traveler to stay in for a reasonable price in NYC. One of the door locks did not work, and heat temperature was not changeable. However, the small room and bathroom was everything I needed and the views from my room and the roof were fantastic. Great location to suit my needs and staff was wonderful.
Stayed 4 nights in Oct 2024

8/10 Good

Krystal

Stayed 1 night in Oct 2024

6/10 Okay

Charlie

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Clean, but small rooms with minimal storage for clothes etc. Bathroom is fine but shower is not great. Takes very long until water is warm and water runs slowly. Overall okay, but for the price….
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel in Lower Manhattan.Very small clean rooms for a low price. The staff was on duty 24 hours was very nice
Stayed 1 night in Oct 2024

6/10 Okay

Christine

Liked: Staff & service
The bad: Terrible wifi, water temperature and pressure. Room very small and missing basic extras like hooks on the wall or small side table. The good: Great location, staff are friendly and it is clean. I did not find it to be appropriate for the cost.
Stayed 3 nights in Oct 2024

8/10 Good

Edward

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Several staff went above and beyond to help make and change arrangements during a complicated stay that kept changing. Room was very small but clean and cheerful. Location was convenient and surrounded by fun options.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Spartan accomodations perfect for well located hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elishah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Hot Water, Unclean Bathroom
There is no hot water at this hotel. After running the shower for 10 minutes and only getting freezing water in October, we went to call the front desk but our phone did not work. When we went down to say we had no hot water, the receptionist said that they are an "eco-friendly hotel" and to run it for 20 minutes to get hot water. We ended up running the shower for 30 minutes and could only get room temperature water. There is also a resort fee that "includes bottled water", however we did not have any bottled water in our room. Our bathroom was not cleaned well before we checked in and there was hair in the shower. The location is nice but the experience was not worth it.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Okay-ish
Good things first: 1. The front desk staff is friendly and helpful. 2. Bathrooms were probably remodeled not too long ago. Both water pressure and water flows are good and comfortable. Need improvement: 1. WiFi never works for me on any of my devices. 2. Window shade is stained and has mold.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Adam

Disliked: Staff & service, property conditions & facilities
Asked where the ice machine was when I arrived and was told by the front desk to check the basement. Walked around for 10 minutes in the basement unable to find an ice machine, then checked back with a new front desk person and was told the hotel doesn't actuallyhave an ice machine. Then got into my room and noticed the AC didnt work because it was like 90 degrees in the room. I told the front desk person (who at this point seemed annoyed at me for asking for ice) and she told me there were no open rooms and that it was too late in the evening to get it fixed and then just stared at me. I had to convince her to move me to a different hotel with a room with working AC.
Stayed 2 nights in Oct 2024

6/10 Okay

Richard Marc

Travelled with partner
Liked: Staff & service
While the location was in a trendy neighborhood, the noise factor was terrible as our room faced the street and it was unbelievably loud well past 3am; a room situated right nearby the elevator was also problematic. The room itself was extraordinary small, but that is to be expected in NYC. The staff were accommodating.
Stayed 1 night in Oct 2024

8/10 Good

Rosemary Juliet

Liked: Cleanliness, staff & service
Great location to explore the city. Simple room. No frills
Stayed 6 nights in Sep 2024

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for solo travelers
The location of the hotel is truly prime! No major amenities offered but space is clean. You are steps away from the local bars/restaurants/ transportation.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Sep 2024

6/10 Okay

Keith

Stayed 1 night in Sep 2024