Park Lane New York

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Lane New York

Serves breakfast, lunch and dinner
Ballroom
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from room
Property entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Pet-friendly
  • Breakfast available

Explore the area

Map
36 Central Park S, New York, NY, 10019
  • Central Park
    2 min walk
  • 5th Avenue
    2 min walk
  • Trump Tower
    5 min walk
  • New York, NY (LGA-LaGuardia)
    34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Panoramic Room, 1 King Bed, Park View

  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Park Lane)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Panoramic Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Park View

  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Queen Beds, Park View

  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View (Panoramic)

  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Park Lane)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Park View

  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Park Lane New York

Luxury New York hotel in Manhattan with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Park Lane New York offers 610 air-conditioned accommodations with a safe and complimentary newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Park Lane New York. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at Rose Lane Grab & Go, a café that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the size of the guestrooms and the location
  • Steps from Central Park and 11 minutes on foot from Broadway
  • Dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:30 AM.
Rose Lane Grab & Go – This café specialises in American cuisine and only serves breakfast.
Calvert's – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Bar & Grill – This rooftop bar specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar & Grill
  • Calvert's
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 10 to 50 for children
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Park Lane New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 746 out of 1226 reviews" "
Rating 8 - Good. 235 out of 1226 reviews" "
Rating 6 - Okay. 117 out of 1226 reviews" "
Rating 4 - Poor. 60 out of 1226 reviews" "
Rating 2 - Terrible. 68 out of 1226 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zoltan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKED THAT PLACE VERY MUCH! THE VIEW TO THE CENTRAL PARK! THE SUITE ROOM WAS PERFECT!VERY FRIENDLY AND HELPFUL STAFF!
Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Sep 2024

8/10 Good

Jorge

Liked: Cleanliness
Stayed 5 nights in Aug 2024

6/10 Okay

SHMUEL

Liked: Staff & service, amenities
Stayed 3 nights in Aug 2024

8/10 Good

Abdullah

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Se Gye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second visit. The staff was always friendly and helpful. The location and view was perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Sep 2024

8/10 Good

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to hotel for NYC.
Stayed 4 nights in May 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a nice room with a park View!
Stayed 6 nights in Sep 2024

8/10 Good

Ana Carolina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms ending in 07 are near the elevator wall, you can hear the elevator noises all night. This was during US Open and I could not sleep well. We also noticed the rug in the room was worn out not cleaned, there were dry clean pins next to the bed and a hair tie on the bathroom floor. This hotel has potential, but it needs improvements.
Stayed 2 nights in Sep 2024

8/10 Good

Jameel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Late checkout was awesome!
Stayed 2 nights in Sep 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rochelle is the best at helping and all staff
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall an ok hotel. Rooms were clean but small. Our room lacked a desk or sitting chairs. Good location near CP. Bell staff were hard to find.
Stayed 4 nights in Sep 2024

10/10 Excellent

Milton

Stayed 4 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility with rooftop bar/restaurant & amazing view of Central Park! Excellent service from all of the staff. Definitely will come back!
Stayed 8 nights in Aug 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the stay of dreams. The Central Park view was to die for
Stayed 2 nights in Aug 2024

10/10 Excellent

Yogeeta, oak brook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views and service… music in the lounge was great
Stayed 1 night in Sep 2024

8/10 Good

Fernanda

Stayed 1 night in Aug 2024

8/10 Good

Adelba

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 4 nights in Aug 2024

2/10 Terrible

Jacqueline

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Our room was quite dated and the carpet had an intense smell, the air conditioning barely worked, at check in we weren’t provided any information. There was no bell men to help with bags upon arrival, at breakfast there was no coffee for over half an hour, missing multiple food items as well. Overall, it was a very unsatisfactory experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Charming atmosphere
Stayed 3 nights in Aug 2024

6/10 Okay

michael

Travelled with group
Liked: Cleanliness, staff & service
Great location. Biggest disappointment was no air conditioning in rooms. Apparently they are swamp cooled which explains the provided fan. Spoke to management who did nothing to rectify the situation other than offer to move us at midnight. Failed to do any repair during our stay. The community areas are air conditioned which may be the reason they get away with claiming the hotel is air conditioned. The location is great.
Stayed 3 nights in Aug 2024

4/10 Poor

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service
The hotel asks for a security deposit of 150 USD per night for any damage to the room, but in 2 days they did not clean the room and the furniture is very old and neglected and I think it is an exaggeration 150 USD per night for a hotel that is not maintained.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close proximity to everything, quiet especially at night, friendly service.
Stayed 3 nights in Aug 2024