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Sheraton Brooklyn New York Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Reception
Lobby
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
228 Duffield Street, Brooklyn, NY, 11201
  • Brooklyn Academy of Music
    ‪11 min walk‬
  • Brooklyn Navy Yard
    ‪13 min walk‬
  • Barclays Center Brooklyn
    ‪17 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪18 min drive‬

Room options

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds

  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, City View

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Aloft New York Brooklyn

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.8 out of 5, Good, (1005)
The price is CHF 129
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Aloft New York Brooklyn

About this property

Sheraton Brooklyn New York Hotel

Hotel with a 24-hour front desk, near Barclays Center Brooklyn
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets. 42-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Sheraton Brooklyn New York Hotel's great location. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Enjoy features like a restaurant, a bar and dry cleaning service.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Barclays Center Brooklyn and a few minutes from New York Harbor
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

Avere – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 498 out of 1118 reviews
Rating 8 - Good. 287 out of 1118 reviews
Rating 6 - Okay. 147 out of 1118 reviews
Rating 4 - Poor. 78 out of 1118 reviews
Rating 2 - Terrible. 108 out of 1118 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Malik

Stayed 1 night in Oct 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having several subway lines made traveling convenient. Plenty of shops.
Stayed 8 nights in Oct 2024

8/10 Good

Sharlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except for the fact that there is no parking
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, was easy to get around. Staff helped out a lot.
Stayed 3 nights in Oct 2024

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening desk manager is extremely knowledgeable about her work, kind, and remembered our names. The room cleaning ladies are kind, cheerful, respectful, and did a wonderful cleaning and organizing job One thing I would change is the torn couch in the lobby, and some towels had hair in them.
Stayed 6 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 8 nights in Oct 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities
Hotel very convenient to get into the city with ease. Water pressure was very hit and miss
Stayed 2 nights in Oct 2024

8/10 Good

Farina, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
This was my husband and I second time staying at Sheraton. The convenience of having shopping, transportation and food close by is excellent. The hotel arranged transportation to JFK when we checked out.
Stayed 9 nights in Oct 2024

6/10 Okay

Todd

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mauricio

Travelled with family
Liked: Staff & service
Rooms ok and clean. Bathrooms clean but shower running too slow. Cafeteria areas specifically and lobby need to be clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Stayed 2 nights in Sep 2024

8/10 Good

sandrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller than expected
Stayed 3 nights in Oct 2024

8/10 Good

Nona

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location with lots of options for food and shopping. Walking distance to anything you needed and to subways. Very nice hotel! The hotel prices are expensive though. Parking fees are also pricy! Recommend finding area parking options to help minimize expenses.
Stayed 4 nights in Oct 2024

8/10 Good

Brittain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Staff was friendly and very helpful.
Stayed 4 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Marian

Liked: Property conditions & facilities
No
Stayed 3 nights in Oct 2024

6/10 Okay

Lora

Liked: Cleanliness, staff & service
Very outdated
Stayed 6 nights in Oct 2024

2/10 Terrible

Issam, Tampa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay with 2 minor problems. 1 was that the bathtub needs caulking and 2 my room was close to where the hotel maids would get supplies so you constantly heard a door slamming. It wasn’t that loud but when it continues to happen it can be annoying. But overall I would come back.
Stayed 2 nights in Oct 2024

6/10 Okay

Samuel

Stayed 8 nights in Oct 2024

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, amenities
Staff has extremely helpful, from check in through checkout. Including housekeeping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Dirty q-tip on the floor and stained bedding but I usually carry my own sheets so that was okay, but would appreciate more attentiveness to the cleaning of the rooms. Overall good experience location was very good
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Victorville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff her was very nice and helpful. Nice convenience to order a car to our next destination.
Stayed 1 night in Oct 2024