Sheraton Brooklyn New York Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Breakfast, lunch and dinner served
Lobby lounge
Meeting facility
Lobby lounge

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
228 Duffield Street, Brooklyn, NY, 11201
  • Brooklyn Academy of Music
    11 min walk
  • Kimoto Rooftop
    1 min walk
  • Jay St. - Tech Station
    3 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    54 min drive

Room options

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

Suite, 2 Double Beds

  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Balcony

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, City View

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Brooklyn New York Hotel

Hotel with a 24-hour front desk, near Barclays Center Brooklyn
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets. 42-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Sheraton Brooklyn New York Hotel's great location. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Enjoy features like a restaurant, a bar and dry cleaning service.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 3-minute drive from Barclays Center Brooklyn and 6 minutes from Brooklyn Cruise Terminal
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

Avere – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 476 out of 1078 reviews" "
Rating 8 - Good. 271 out of 1078 reviews" "
Rating 6 - Okay. 147 out of 1078 reviews" "
Rating 4 - Poor. 76 out of 1078 reviews" "
Rating 2 - Terrible. 108 out of 1078 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Annette

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
depressing
Stayed 5 nights in Oct 2024

10/10 Excellent

Seher

Stayed 7 nights in Sep 2024

6/10 Okay

Tracy M

Liked: Cleanliness, staff & service, amenities
The Sheraton wasn’t giving quality. For what I paid for a night, I would’ve hoped to receive better quality. But overall, my stay there was okay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

6/10 Okay

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bit of noise but the staff were friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Stayed 1 night in Sep 2024

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, relatively quiet for being in downtown Brooklyn. Clean rooms, as described. Dining options near by.
Stayed 2 nights in Sep 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in revitalized area of Brooklyn with many neighborhood restaurants and walkable streets at night. I regretted that there wasn't an in-house restaurant for breakfast and lunch.
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Closeness to Dining and Shopping
Stayed 2 nights in Sep 2024

8/10 Good

winnie

Stayed 3 nights in Sep 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Cornelle

Stayed 7 nights in Aug 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jemma

Stayed 2 nights in Sep 2024

10/10 Excellent

Ekow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great job
Stayed 3 nights in Jun 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'd like to single out Danny, at the front desk, who went to some lengths to get us rooms together and secure an early check-in for them both
Stayed 3 nights in Sep 2024

10/10 Excellent

ayo

Stayed 4 nights in Aug 2024

2/10 Terrible

Soheyla

Disliked: Amenities
Terrible
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Nice park accross the street Nice lobby Nice rooms
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
Maintenance needed!
Bed was comfortable and room was clean. My only real gripe was the toilet paper holder was coming off the wall, something the cleaning lady never reported to maintenance (which would have been a 5 min fix).
Stayed 4 nights in Sep 2024

8/10 Good

John

Travelled with family
Liked: Property conditions & facilities
Perfectly acceptable. Nothing special
Stayed 7 nights in Sep 2024

8/10 Good

Ronald

Stayed 3 nights in Aug 2024

10/10 Excellent

Gavin Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024