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The Lowell

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Lowell

Lobby
Suite (Manhattan) | Living area | Flat-screen TV, DVD player, iPod dock, pay films
Room, 1 King Bed (Lowell) | Frette Italian sheets, premium bedding, down duvets, minibar
Suite (Garden) | Balcony view
Cocktail bar, garden views, open daily

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
28 East 63rd Street, New York, NY, 10065
  • Central Park
    6 min walk
  • 5th Avenue
    6 min walk
  • Trump Tower
    9 min walk
  • New York, NY (LGA-LaGuardia)
    32 min drive

Room options

View all photos for Twin Room (Lowell)

Frette Italian sheets, premium bedding, down duvets, minibar

Twin Room (Lowell)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Deluxe)

Frette Italian sheets, premium bedding, down duvets, minibar

Junior Suite, 2 Single Beds (Deluxe)

  • 56 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Flat-screen TV, DVD player, iPod dock, pay films

Suite, 1 Bedroom (2 Queen Beds)

  • 70 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with 2 Full Beds)

Flat-screen TV, DVD player, iPod dock, pay films

Suite, 1 Bedroom (with 2 Full Beds)

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Deluxe)

Frette Italian sheets, premium bedding, down duvets, minibar

Junior Suite (Deluxe)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Deluxe)

Frette Italian sheets, premium bedding, down duvets, minibar

Junior Suite, Accessible (Deluxe)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lowell)

Room, 1 King Bed (Lowell) | Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed (Lowell)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down duvets, minibar

Junior Suite

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV, DVD player, iPod dock, pay films

Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Flat-screen TV, DVD player, iPod dock, pay films

Deluxe Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Manhattan)

Suite (Manhattan) | Living area | Flat-screen TV, DVD player, iPod dock, pay films

Suite (Manhattan)

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Hollywood)

Suite (Hollywood) | Living area | Flat-screen TV, DVD player, iPod dock, pay films

Suite (Hollywood)

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Lowell)

Suite (Lowell) | Living room | Flat-screen TV, DVD player, iPod dock, pay films

Suite (Lowell)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Garden)

Suite (Garden) | Living room | Flat-screen TV, DVD player, iPod dock, pay films

Suite (Garden)

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Flat-screen TV, DVD player, iPod dock, pay films

Suite, 2 Bedrooms

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse, 2 Bedrooms (Suite)

Penthouse, 2 Bedrooms (Suite) | Frette Italian sheets, premium bedding, down duvets, minibar

Penthouse, 2 Bedrooms (Suite)

  • 232 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Suite, 2 Bedrooms (Lowell)

Flat-screen TV, DVD player, iPod dock, pay films

Suite, 2 Bedrooms (Lowell)

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom (Lowell)

Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Suite, 1 Bedroom (Lowell)

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Twin Room

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Lowell

Family-friendly New York hotel in Manhattan with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and 24-hour room service.
The Lowell offers 74 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a bath, dressing gowns, slippers and designer toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Lowell. During your stay, you're just a quick walk from Central Park. Enjoy features like free WiFi in public areas, plus 4 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Pembroke Room
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Within a 10-minute walk of Central Park and 5th Avenue
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi and wired Internet. A fitness centre, a library, and a terrace are also featured at the family-friendly The Lowell. For a fee, parking is available.

This New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
Pembroke Room – This restaurant specialises in American cuisine and serves breakfast and brunch.
Majorelle – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Jacques Bar – This cocktail bar specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.
The Club Room – This cocktail bar overlooks the garden and specialises in French cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

The Lowell is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: USD 34 to 89 per person
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Jacques Bar
  • Majorelle
  • Pembroke Room
  • The Club Room

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 34 to 89 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lowell Hotel
Lowell Hotel New York
Lowell New York
Lowell Hotel New York City
Lowell New York City
The Lowell Hotel
The Lowell New York
The Lowell Hotel New York

The Lowell Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 178 out of 210 reviews" "
Rating 8 - Good. 21 out of 210 reviews" "
Rating 6 - Okay. 8 out of 210 reviews" "
Rating 4 - Poor. 2 out of 210 reviews" "
Rating 2 - Terrible. 1 out of 210 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with partner, Travelled with group
This hotel is stellar….in every possible or imaginable way. From the moment you enter, to the friendly staff who remember to address you by name, to the suite decor (oh the books!), mini kitchen filled with every possible item you’d want including by not limited to fresh lemons and limes. The bath was sublime & spacious, and the bedding so soft and cozy. I’m hooked. Hotels on The Upper East Side take note! The Lowell is my forever home away from home!
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at many fine hotels in Manhattan over the years, but the Lowell may just be the best of them all! This was our first stay there and everything was perfect...and I mean everything. Every staff member we encountered was professional, courteous and very attentive to our needs. The hotel is well located and in tip top shape! We will return and highly recommend a stay at the Lowell!
Stayed 6 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel with a really attentive staff. Stayed four nights and loved it!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kathe B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Gerald

Stayed 2 nights in Jul 2024

10/10 Excellent

stephen

Stayed 1 night in Jun 2024

10/10 Excellent

Sufi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Coenraad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mary, Southern Pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect boutique hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Place to Stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Spoiling
Stayed 2 nights in May 2024

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful As Usual
Stayed 1 night in May 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and private. Great service and luxurious accommodations.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

jessica

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not Five Stars
Had the saddest room… 7f . No view. Beat up furniture. Poor lighting. Instant coffee. For a five star hotel…????
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lowell is a delightful small hotel with excellent amenities and a great location. There are comfortable areas for sitting and relaxing, which is an added bonus. The staff is courteous and responsive.
Stayed 4 nights in Mar 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

steve, loves park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, there is absolutely nothing about The Lowell that is objectionable. To put it simply: it is the finest hotel in which I have EVER stayed; here, Europe, Canada or otherwise. Perfect location, wonderful facilities, the adjoining restaurant is top-shelf; I could go on and on… The real reasons to stay here, however, are the staff. Every single worker, from the front desk to the room caretakers seem to enjoy being helpful. In my opinion, this trait is something that cannot be taught. These folks are genuinely nice, and competent. NYC is deservedly renowned for fine hotels, but personally, I would never stay anywhere else. The Lowell is like a second home to me, only better…
Stayed 3 nights in Dec 2023