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Hotel 27 by LuxUrban

2.5 star property

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Staircase
1 Double Bed Deluxe Room | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Shower, designer toiletries, hair dryer, bathrobes
1 Double Bed Room | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
62 Madison Avenue, New York, NY, 10016
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • Times Square
    ‪18 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪50 min drive‬

Room options

View all photos for 1 Double Bed Corner Room

1 Double Bed Corner Room | Premium bedding, pillow-top beds, in-room safe, desk

1 Double Bed Corner Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Double Bed Deluxe Room

1 Double Bed Deluxe Room | Premium bedding, pillow-top beds, in-room safe, desk

1 Double Bed Deluxe Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Beds Mobility Accessible Room

Premium bedding, pillow-top beds, in-room safe, desk

2 Double Beds Mobility Accessible Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Room

Premium bedding, pillow-top beds, in-room safe, desk

2 Double Beds Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed Room

1 Double Bed Room | Premium bedding, pillow-top beds, in-room safe, desk

1 Double Bed Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel 27 by LuxUrban

Art Deco hotel in New York with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free wired Internet in public areas. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel 27 by LuxUrban offers 72 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel 27 by LuxUrban. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free wired Internet.
  • Free WiFi
  • Amenities include multilingual staff
  • Steps from 5th Avenue and Madison Square Park
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel 27 by LuxUrban offers its guests multilingual staff and express check-out. Public spaces have free wired Internet.

This Art Deco New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available
  • Limited on-site parking

Family friendly

  • In-room babysitting
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 350.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 65 per day (0.6 mi away; open 24 hours)
  • Pet fee: USD 350.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The MAve nyc
Hotel 27 by LuxUrban Hotel
Hotel 27 by LuxUrban New York
Hotel 27 by LuxUrban Hotel New York
Hotel 27 by LuxUrban a Baymont by Wyndham

Hotel 27 by LuxUrban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 743 reviews
Rating 8 - Good. 246 out of 743 reviews
Rating 6 - Okay. 115 out of 743 reviews
Rating 4 - Poor. 62 out of 743 reviews
Rating 2 - Terrible. 60 out of 743 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Michael Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Dec 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay with a full fridge
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for what we needed but it was a bit cold
Stayed 2 nights in Dec 2024

4/10 Poor

Marcela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Im going to start by saying the location is excellent. The subway is very close to the hotel and it’s only about a 20 minute walk to timesquare. It’s very centralized to all the tourist spots. With that being said the hotel is very hidden and hard to find. In addition, the rooms are incredibly small. The shower didn’t drain, the TV didn’t work and the bed felt like it was about to break. I tripped on the flooring right outside of my room every single time, it looks like they had some sort of water damage and the flooring is buckling. The hotel itself isn’t well maintained at all however the location does make up for it. For the price what can you really ask for.
Stayed 5 nights in Dec 2024

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estancia. Habitaciones limpias. Buen olor.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dennisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación, limpio, muy lindo
Stayed 3 nights in Nov 2024

8/10 Good

Madison

Travelled with group
Liked: Cleanliness, staff & service
Good location but the rooms are pretty small but the bathroom is good size. Our keycards stopped working one day and the staff was pretty quick to resolve the issue and were friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nathalie Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Mateusz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice employees, great place close to everything and at a reasonable price.. I would only recommend that the floor is washed more often and there is no kettle in the room. It was hard to find the entrance because it looks different than in the pictures on google maps. overall I really recommend it I am glad that we chose this hotel with my family 🏨♥️
Stayed 6 nights in Nov 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a little hard to find because there is only one easy to miss sign on the door that is shared with another business. My wife and I had a small room with an awkwardly positioned TV but a large bathroom and shower. My son had a larger room with a small bathroom and shower. Overall, our stay was really comfortable, quiet and safe and the staff was really friendly and helpful. The best part for us was that Hotel 27 is right in the middle of within walking distance of all the dining, sights and shopping we were interested. I wouldn't hesitate to stay at Hotel 27 again if we ever make another trip to New York.
Stayed 4 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience I will determine comeback. Clean and great location
Stayed 6 nights in Nov 2024

8/10 Good

Adam William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can be loud on a night but overall nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and helpful staff
Stayed 3 nights in Nov 2024

8/10 Good

Rafael J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
It was enjoyable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with this hotel. It took a bit to find because the signage isn't the best. We saw the flowers and sign for the psychic but missed the small hotel 27 sign and had to call the front desk. The room was very small but to be expected in nyc. Location is amazing! Away from the hustle and bustle but close to everything. Loved the mini fridge and microwave. Also, amazing to have a fire stick to stream.
Stayed 3 nights in Nov 2024

6/10 Okay

Farah

Liked: Staff & service
The front desk staff was great. The room was small, dirty windows, dirty floor, no hot water had to leave showering running for 15-30 mins. Towels smelled of chemicals and when booking there was free breakfast adverstised but no free breakfast was available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isidro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and accessible.
Stayed 9 nights in Oct 2024

10/10 Excellent

Bianca Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Good room conditions. Definitely would book it again.
Stayed 3 nights in Nov 2024

8/10 Good

Bonni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was a good value. Nothing fancy, but everything I needed and it was clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

MANDY PARRIA, New Iberia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Nov 2024

2/10 Terrible

Gerardo Antonio

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for 3 days but only gave 1 soap. Asked to clean the room but mever did cleaned
Stayed 3 nights in Nov 2024

8/10 Good

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to many convenient areas and the staff was very nice!
Stayed 5 nights in Oct 2024

10/10 Excellent

Hemi

Liked: Staff & service, property conditions & facilities
Staff is friendly! Short walk to subways, and good food and coffee around!
Stayed 4 nights in Oct 2024

10/10 Excellent

Noris

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bueno. Un poco de ruido de afuera.
Stayed 4 nights in Nov 2024