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The Westin New York Grand Central

4.5 star property

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Photo gallery for The Westin New York Grand Central

View from property
Breakfast, lunch, dinner served; American cuisine
Premium bedding, down duvets, pillow-top beds, minibar
Exterior
Premium Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
212 East 42nd Street, New York, NY, 10017
  • Grand Central Terminal
    ‪5 min walk‬
  • Times Square
    ‪15 min walk‬
  • Empire State Building
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room | LCD TV, pay films

Presidential Suite, 1 King Bed

  • 96 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Double Beds

  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

City view

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed, View

  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin New York Grand Central

Luxury hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around The Westin New York Grand Central gets high marks from our customers. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features such as a restaurant, a 24-hour gym and a bar.
  • Enjoy American cuisine while dining at Amuse Marketplace & Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 15-minute walk of Grand Central Terminal and Broadway
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 16 meeting rooms are available.

The luxury The Westin New York Grand Central also features a 24-hour fitness centre, a garden, and laundry facilities. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.
Amuse Marketplace & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2095 out of 3099 reviews
Rating 8 - Good. 585 out of 3099 reviews
Rating 6 - Okay. 221 out of 3099 reviews
Rating 4 - Poor. 112 out of 3099 reviews
Rating 2 - Terrible. 86 out of 3099 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne-Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Gert

Stayed 3 nights in Jan 2025

6/10 Okay

Nancy A, Boise

Business traveller
Liked: Cleanliness, staff & service
Inadequately provisioned in-room items (coffee creamer, stir stick packets, no body wash in container, evening water only 1x out of 3 nights, etc)
Stayed 3 nights in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Angela, Appleton

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

LaShawn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent location

everything seemed great / staff was very helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Maurice

Stayed 1 night in Jan 2025

10/10 Excellent

Taylen

Stayed 5 nights in Jan 2025

10/10 Excellent

james, Fairbanks

Liked: Property conditions & facilities
Very easy location near grand central and all the subway stops nearby. Great breakfast and rooms as well.
Stayed 1 night in Jan 2025

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Stayed 2 nights in Jan 2025

8/10 Good

Yesaan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Westin Grand Central for 12 nights over the Christmas and New Year holidays, and overall, it was a fantastic experience! A special shoutout to John at the front desk—his professionalism, warmth, and efficiency made check-in seamless. Also, Dian from housekeeping deserves high praise. She was incredibly attentive, ensuring my room was immaculate and comfortable every day. While my stay was excellent, there are a couple of areas for improvement: 1. Food Reheating Options: It would be a big plus to have a microwave or a communal space to reheat food, especially for extended stays like mine. 2. Breakfast Variety: A bit more variation in the breakfast offerings would elevate the overall experience. That said, the hotel’s prime location, excellent service, and the efforts of staff like John and Dian made it a memorable stay. I’d definitely recommend it and see ya’ll soon!!
Stayed 12 nights in Dec 2024

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Our Stay

We had a great stay! We were given free drink coupons upon check in and that was such a nice touch. The person who checked us in was friendly and kind. Our room was clean and quiet. The location was perfect for exploring the city! We would definitely stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Humberto

Stayed 5 nights in Jan 2025

10/10 Excellent

barbara mirna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed, limited trains close by. Walked everywhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 2 nights in Jan 2025

4/10 Poor

Giuseppe

Travelled with family
There are better option for the price in NY.
Stayed 2 nights in Jan 2025

2/10 Terrible

Cynthia

Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
The location is one of the greatest in all Manhattan
Stayed 2 nights in Jan 2025

10/10 Excellent

Tourrian

Stayed 3 nights in Jan 2025