General Roberts Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for General Roberts Hotel

Hallway
King Suite | Iron/ironing board, free WiFi, bed sheets
Single Room | Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
258 Lambton Road, New Lambton, NSW, 2305
  • Blackbutt Reserve
    11 min walk
  • Newcastle International Hockey Centre
    13 min walk
  • Newcastle International Sports Centre
    20 min walk
  • Newcastle, NSW (BEO-Belmont)
    22 min drive

Room options

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

King Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

King Suite

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

General Roberts Hotel

Newcastle hotel in New Lambton with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and ATM/banking services. WiFi in public areas is free.
General Roberts Hotel offers 10 accommodations with free toiletries and a ceiling fan. This Newcastle hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at General Roberts Hotel. During your stay, you'll be within walking distance of Blackbutt Reserve. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at General Roberts Hotel
  • Amenities include an ATM
  • 11 minutes by car from Lake Macquarie and 14 minutes from Newcastle Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This Newcastle hotel is smoke free.

General Roberts Hotel – This restaurant specialises in Modern European cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • General Roberts Hotel

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Paper towels

More

  • Ceiling fan
  • Desk chair
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [The bar]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to The bar
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

General Roberts Hotel New Lambton
General Roberts New Lambton
General Roberts
General Roberts Hotel Hotel
General Roberts Hotel New Lambton
General Roberts Hotel Hotel New Lambton

General Roberts Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 195 reviews" "
Rating 8 - Good. 53 out of 195 reviews" "
Rating 6 - Okay. 52 out of 195 reviews" "
Rating 4 - Poor. 13 out of 195 reviews" "
Rating 2 - Terrible. 21 out of 195 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Carina

Travelled with family
Disliked: Amenities, property conditions & facilities
I was very disappointed to see that my room didn’t have a bathroom. This was not advertised on the page and the place smelled like cigarettes and fry food. People from the other rooms were very noisy, banging on the doors and screaming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
All good value for money
Stayed 3 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Tracey

Disliked: Cleanliness, property conditions & facilities
The room was not as advertised. I paid for what I believed had private facilities, as described in the room description. The confirming email shows a room absolutely nothing like I booked. To have such a room would cost me another $30-$50 per night. No hot water in the room. Room/mattress/pillows smelt of stale smoke. Stained bed cover. Good points: the shared facilities were very clean.
Stayed 2 nights in Aug 2024

2/10 Terrible

Julie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Have stayed in many pub style rooms but this one was the worst. The pub itself was good, bistro food was great but the accommodation lets it all down. Smelly room, no tv, poor lighting, bed older than my grandmothers and stained throw cushions, yuk. Although the price was super cheap and they say you get what you pay for, BUT is this really a reason to skimp on the small touches that could leave a guest wanting to return? Maybe! NOT me. I used the room to get dressed in then left the keys in the return box on my way out, was not going sleep in that stinky cold room.
Stayed 1 night in Jul 2024

8/10 Good

Bianca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner stayed there last night and had a good stay, liked how Polite, friendly, helpful staff was. Nice clean room, affordable
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
The price was good, dinner was affordable and plenty of fdelicious ood Parking was an issue. It would be lovely to have a place to make tea or coffee. A tv in the room would be nice
Stayed 1 night in Jul 2024

6/10 Okay

Zenedhun

Stayed 1 night in Jul 2024

2/10 Terrible

John

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room and everything in it was filthy including the linen
Stayed 1 night in Jun 2024

6/10 Okay

Rob

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Aviv

Stayed 1 night in May 2024

6/10 Okay

Elaine

Travelled with partner
Room was nothing like the picture. Clean and tidy nothing special. Not much room around the bed, (a king size bed in that room probably not a good idea) which made it difficult for my partner who has problems with his hips and legs. Thought there would of been atleast a small TV to watch while relaxing after a long trip but nope😩 Shared bathrooms where nothing flash but where clean and tidy too
Stayed 1 night in May 2024

8/10 Good

Anthony

Business traveller
I thought it was clean & comfortable
Stayed 1 night in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in May 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Darrel

Business traveller
Liked: Staff & service
Bit noisy on Saturday nite in room but overall met expectations
Stayed 1 night in May 2024

6/10 Okay

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Stayed 5 nights in Mar 2024

8/10 Good

Aviv

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The amenities and room for what they are are extremely nice, but the hotel wifi is quite awful
Stayed 1 night in Apr 2024

8/10 Good

Christina

Business traveller
Liked: Cleanliness, staff & service
Staff that greeted me gave great customer service both before I arrived and on arrival. Unfortunately when I booked I didn't realise the bathroom was shared. It didn't say this when I booked and I've since been in to double check. The image showing looks like an ensuite bathroom. If i had known this I wouldn't have booked. Other than that it did the job for the night. I arrived late and left early in the morning so was only wanting a bed for the night. Would have been good to have a kettle tea/coffee in the room but I suppose that's what you get for the price.
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Staff & service
Needs a new bed
Stayed 5 nights in Mar 2024

6/10 Okay

Richard

Travelled with partner
First of all there were no TV no Fridge no kitchen no facilities to put anything that you had to bring with you no soap in the bathrooms to wash your hands Also no tea and coffee in the rooms at all there should’ve been an upstairs kitchen where you could go and have tea and coffee but nothing we will never stay there again the bed wasn’t very comfortable either very noisy place so you’ve just lost two people
Stayed 1 night in Mar 2024

4/10 Poor

Paige

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were excellent and helpful. Food was absolutely delicious! However, I didn’t notice in advertisement that there is NO AIR-CON, NO FRIDGE, and the windows only opened a short height but didn’t stay up, we had to put something there to hold it open. The shower head wouldn’t stay up, and tap on bath was bent. There was also no soap holder in shower cubicle, and a bath mat wasn’t provided. We had access to Wifi, which was wonderful, but no TV. However, we were comfortable and had a decent bed to sleep in.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
It was advertised as having parking. There was no air conditioning, fridge and the windows didn’t open and the fan had a massive layer of dust so you couldn’t use it. The shower was not clean. However the staff were wonderful and friendly.
Stayed 3 nights in Mar 2024