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 Newcastle-Under-Lyme •1 Room
 Newcastle-Under-Lyme • 1 Room
Book online or call 044 511 21 42 Phone Number

Borough Arms Hotel

3-star property
26 King Street, Newcastle-Under-Lyme, England 044 511 21 42
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2.0 out of 5
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Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Borough Arms Hotel. During your stay, you'll be within walking distance of New Vic Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Ostler Restaurant
  • Full breakfast served weekends for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute drive from Loomer Road Stadium and a few minutes from New Vic Theatre

Borough Arms Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Borough Arms Hotel

Everyone (1)
2 out of 5
As a recent wedding guest, the wedding organisation was very good however I felt the accommodation was a disappointment, just really could do with a good re-vamp overall.

Posted by , from Middlewich on 27 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Tracy

Thank you for taking time to leave a review. We have started to update our rooms and the work will continuing throughout this coming year

About the Borough Arms Hotel

Location 26 King Street, Newcastle-Under-Lyme, England ST5 1HX

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Borough Arms Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Newcastle-Under-Lyme hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Built in 1783
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Longport Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Borough Arms Hotel offers 40 accommodations with coffee/tea makers and free toiletries. LCD televisions are featured in guestrooms. Bathrooms include baths or showers. This Newcastle-Under-Lyme hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 9:00 AM.

Ostler Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Gladstone Lounge Bar – This pub only serves lunch. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.50 for adults and from GBP 6.95 for children
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-in fee: GBP 15.00 for check-in between 11:00 AM and noon
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Borough Arms Hotel Hotel
  • Borough Arms Hotel
  • Borough Arms Hotel Newcastle-Under-Lyme
  • Borough Arms Newcastle-Under-Lyme
  • Borough Hotel
  • Borough Arms Hotel Newcastle-Under-Lyme
  • Borough Arms Hotel Hotel Newcastle-Under-Lyme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.