Copthorne Hotel Newcastle

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Copthorne Hotel Newcastle

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Castle Keep
    ‪5 min walk‬
  • Bigg Market
    ‪6 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪7 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Twin Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Club Double Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Club Twin Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Copthorne Hotel Newcastle

Riverwalk hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with a safe and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Copthorne Hotel Newcastle's great location. During your stay, you're just a quick walk from Newcastle-upon-Tyne Central Library. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • 13 minutes by foot from Quayside and a 2-minute drive from St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel Newcastle. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Quay 7 Restaurant – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 840 out of 1578 reviews" "
Rating 8 - Good. 484 out of 1578 reviews" "
Rating 6 - Okay. 172 out of 1578 reviews" "
Rating 4 - Poor. 53 out of 1578 reviews" "
Rating 2 - Terrible. 29 out of 1578 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Debbie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Some issues
The room we booked was an executive suite but there was dust and bits near the window that hadn’t been hoovered or dusted Janet the breakfast Manager I found her to be quite rude and not helpful unlike the receptionist who was lovely and most helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Colin

Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and approachable throughout the hotel including the reception, cleaning staff and in the restaurants. Conveniently located near the station and river.
Stayed 2 nights in Oct 2024

4/10 Poor

caspar

Travelled with group
Disliked: Amenities, property conditions & facilities
When this hotel was built it was a symbol of the regeneration of the Northeast. Obviously things age and the world changes. But this hotel is now a sad relic of the optimism of the early 90s. It is drab. Deserted. Reminiscent of a prison in its general feel. It is admittedly cheap so I guess when you stay there you sort of forgive all of this. But what is unforgivable is how uncomfortable the cheap beds are. I just want a good nights sleep. Stay at the premier inn.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is central to where and what I was doing in attending an event in Newcastle.
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, great
An excellent stay, easy parking, close to city centre
Stayed 2 nights in Oct 2024

8/10 Good

SCOTT

Liked: Property conditions & facilities
Sun beat in through the window and no A/C. Only option for cooling was to crack the window, but we had to keep the heavy drapes closed to keep the sun from heating the room, limiting air circulation from the window.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
Lovely hotel with great views of the river. The room was clean and spacious and staff were friendly and helpful. I would recommend this hotel and we will definitely be back
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Dated
The hotel decor is definitely dated and worn. Not to current device charging standards elsewhere. Great location. Was disappointed when I approached the front desk asking if I could purchase some chocolate and they referred me to the travellodge lobby next door or a local shop....at 10:30 PM.
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Mindaugas

Stayed 2 nights in Oct 2024

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
TIRED
Hotel was clean, but very tired in places. The shower in our room was broken, the bathroom was very dated and very tired. Bed and pillows were comfy and clean
Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Urgent need of a room refurbishment ! Cleanliness was poor as well !
Stayed 1 night in Oct 2024

8/10 Good

Delme

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location easy to get to
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
One night only so we could go to the theatre.
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little disappointed that we were given 1 double bed in each room rather than 2 single beds that i had booked. Unsure if this was bad communication between hotels.com and the hotel or the hotel just didn't have 2 singles available. Didn't bother saying as we made it work.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024