See all properties

Hilton Garden Inn Sunderland

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Sunderland

Exterior
Property amenity
Bar (on property)
King, Suite, 1 Bedroom | In-room safe, free cots/infant beds, free WiFi, bed sheets
King, Suite, 1 Bedroom | In-room safe, free cots/infant beds, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Vaux Brewery Way, Sunderland, England, SR5 1SU
  • Stadium of Light
    ‪1 min walk‬
  • Sunderland Empire
    ‪14 min walk‬
  • University of Sunderland
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪36 min drive‬

Room options

Family Room, 1 Queen Bed (Connecting Rooms)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, free cots/infant beds, free WiFi, bed sheets

Twin Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, free cots/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | In-room safe, free cots/infant beds, free WiFi, bed sheets

King, Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | In-room safe, free cots/infant beds, free WiFi, bed sheets

Family Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, free cots/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Sunderland – City Centre, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (196)
The price is CHF 90
for 1 room
includes taxes & fees
25 Jan - 26 Jan
Holiday Inn Sunderland – City Centre, an IHG Hotel

About this property

Hilton Garden Inn Sunderland

Hotel in Sunderland with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hilton Garden Inn Sunderland offers 141 accommodations with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wired and wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Sunderland. During your stay, you're just a quick walk from Stadium of Light. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Karbon Grill, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Stadium of Light and 8 minutes on foot from Monkwearmouth Station Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi and wired Internet are free in public spaces.

A 24-hour fitness centre, a terrace, and a vending machine are also featured at Hilton Garden Inn Sunderland. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sunderland hotel.

The hotel hosts a free manager's reception on selected days.
Karbon Grill – This family restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Lithuanian, Maltese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 15 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Karbon Grill
  • Pavillion Pantry

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland
Hilton Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel Sunderland

Hilton Garden Inn Sunderland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent, I have stayed there a few times. This was the first time Ive had difficulty parking. I suspect there are cars parked in the car park that were not staying at the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Sunderland football stadium.
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Awesome welcome as usual. Regular guests and we love it. Staff are 100% excellent
Stayed 1 night in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great for attending stadium of light football
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a normal classy Hilton, hole in the roof outside our room, £211 for a very small queen room, when we got there we couldn’t eat or drink as there was loads of Sunderland’s fans that had taken over the hotel couldn’t even sit down anywhere except our bed in our room, didn’t include breakfast and from past experience staying in a double room was bigger than a queen. Complete rip off
Stayed 1 night in Oct 2024

10/10 Excellent

Harvey, Halesowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Used for theatre visit, 20 mins walk Nice lobby and other areas looked nice but we didn’t use them
Stayed 1 night in Sep 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Fantastic hotel. So clean and tidy. Comfy beds. Giant TV screen. Crabtree and Evelyn products in bathrooms. My only complaint is the duvets were too thin for Autumn and I was cold in the night. Tried to put heating on but didn't work.
Stayed 1 night in Sep 2024

8/10 Good

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initial issues with room resolved quickly friendly and effectively Would stay stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Raewynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It took 5 visits from the maintenance team to make the safe work properly. The one door key did not work. There was no hot water one morning. The last night the heating would not turn off so we had to have a large fan installed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No car park 🙄
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnights stay, clean, quiet and staff were very welcoming and helpful. Very handy if you want to visit the new Sheep Folds area. Fab!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and shower over bath was nice and powerful. Very clean . We arrived too late to use room service as that stopped at 930. However breakfast was good with good selection . Only issue was our room had interconnecting doors and we could hear the children being rather noisy through the doors .Overall lovely stay.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor quality beds
Very poor quality beds, you can feel every spring in the mattress and the quilt is so thin. The room smelt of foist. I didn’t have breakfast but my friends did and they had to wait for quite a while for the food to be replenished. The cheese station was empty and not topped up. The juice machine was broken. The shower in the room had great pressure and was very hot and complimentary shower gel and shampoo/conditioner which was good. I told the man on the desk about the mattress and he said it just needed flipping but it needs binning and a new one installed. The carpet was shabby and had bits missing. I expected better for a Hilton.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Zainab

Friendly and helpful staff, I enjoyed my visit to this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024