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Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Newcastle Quayside

Superior Double Room | Desk, laptop workspace, blackout curtains, soundproofing
Bar (on property)
Point of interest
Point of interest
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
South Shore Road, Gateshead, England, NE8 3AE
  • BALTIC Centre for Contemporary Art
    ‪3 min walk‬
  • Gateshead Millennium Bridge
    ‪4 min walk‬
  • The Glasshouse
    ‪7 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, River View

  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Super King Double

Executive Super King Double | Desk, laptop workspace, blackout curtains, soundproofing

Executive Super King Double

  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Room

Leonardo Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
4.1 out of 5, Very good, (1081)
The price is CHF 77
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Leonardo Hotel Newcastle

About this property

Leonardo Hotel Newcastle Quayside

Riverwalk hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the clean guestrooms and the location
  • 8 minutes by foot from Quayside and a 5-minute drive from St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Leonardo Hotel Newcastle Quayside also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 1003 reviews
Rating 8 - Good. 318 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Luke

Stayed 1 night in Nov 2024

10/10 Excellent

Sadie

Stayed 1 night in Oct 2024

8/10 Good

Anne

Travelled with family
Miserable staff
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 5th stay at this hotel and I’ve never had a bad experience….
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly team, epic stay!
Stayed 1 night in Nov 2024

2/10 Terrible

Prisca

Stayed 1 night in Nov 2024

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a great view and close to where I needed to be. The air conditioning made a funny noise so had to keep off and hairdryer didn’t work. Very clean room and hotel though. Comfy bed too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Don, Rossendale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Oct 2024

10/10 Excellent

Karl

Really good rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay no problems at all, will 100% be returning in the near future!
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neil and his team were amazingly helpful . Great breakfast and superb service in the bar and at reception. Thankyou guys .
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Awful
The bathroom was absolutely disgusting. The sink wouldn’t drain properly, leaving a murky pool of water filled with grime and backwash that just sat there, making the whole room reek. The towels were covered in mysterious stains, looking like they hadn’t been laundered in ages, and I honestly felt dirtier after touching them. The floors and walls were visibly grimy, and there was mold around the base of the toilet and shower tiles. It was clear that cleanliness was not a priority here, and I couldn’t believe the condition of the facilities.
Stayed 1 night in Nov 2024

4/10 Poor

Ross

Stayed 1 night in Oct 2024

6/10 Okay

Dr. Sarah

Stayed 2 nights in Oct 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from staff is very polite and accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

Jenni

Stayed 1 night in Oct 2024

6/10 Okay

Lewis

Stayed 1 night in Oct 2024

6/10 Okay

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location & comfortable but facilities becoming a bit jaded including poor /unreliable wifi (did work in lobby) & non functional TV
Stayed 2 nights in Oct 2024

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only problem was with the breakfast, not enough options for the hot breakfast and £16 was extremely pricey for what was on offer
Stayed 2 nights in Oct 2024

6/10 Okay

Helen

Business traveller
Liked: Room comfort
My stay started of fine but went down to dinner on first night and was told i couldnt eat in restraunt as they had a bus group staying said this wasnt acceptable as i was also a guest. I was then told member of staff made a mistake but 2 separate staff members said the same. Then on last night a gentleman asked for a table for 1 and was told he had to eat in bar as they had a bus party I told staff i heard this again excuses were made.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location excellent value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant stay and handy for everything
Lovely and clean. Nice room overlooking the river. Really comfy bed. Very handy for The Glasshouse and the city centre of Newcastle is just a short walk away over the Millenium Bridge. Food is pretty average but nice enough. Staff all very friendly and helpful. Parking is supposedly £8.50 per 24 hours but we were charged just £8.50 and we stayed for 2 days. Very pleasant. Would recommend.
Stayed 2 nights in Oct 2024