Eco-certified Newcastle-upon-Tyne hotel in Newcastle City Center with a 24-hour front desk
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Leonardo Hotel Newcastle offers 274 accommodations with coffee/tea makers and a hairdryer. Smart televisions come with cable channels.
Bathrooms include a combined bath/shower unit and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Leonardo Hotel Newcastle gets high marks from our customers. During your stay, you're just a quick walk from Life Science Centre. Free WiFi in public areas, a restaurant and a bar are available.
Free WiFi
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Amenities include a front desk safe, meeting rooms and conference space
Guests have great things to say about the helpful staff and the breakfast
12 minutes by foot from St. James' Park and a 3-minute drive from Quayside
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at the eco-certified Leonardo Hotel Newcastle. You'll have access to the health club at a partner property.
This 4-star Newcastle-upon-Tyne hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (GBP 14 per night)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Bar and Grill
Things to do
TV in common areas
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Multilingual staff
Business services
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (100 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Smart TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Portable fan
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately GBP 16 per person
Nearby parking fee: GBP 14.00 per night (984 ft away)
Late check-out fee: GBP 20 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Jurys Inn Newcastle
Jurys Inn Newcastle Newcastle-upon-Tyne
Jurys Newcastle
Jurys Newcastle Newcastle-upon-Tyne
Newcastle Jurys
Newcastle Jurys Inn
Leonardo Hotel Newcastle Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 493 out of 1081 reviews
10 - Excellent
493
Rating 8 - Good. 312 out of 1081 reviews
8 - Good
312
Rating 6 - Okay. 151 out of 1081 reviews
6 - Okay
151
Rating 4 - Poor. 85 out of 1081 reviews
4 - Poor
85
Rating 2 - Terrible. 40 out of 1081 reviews
2 - Terrible
40
8.2/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
a
17 Nov 2024
a
Stayed 1 night in Nov 2024
4/10 Poor
Ian
17 Nov 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Noisy rooms
Check in was fine. I was moved rooms twice. I was initially on 7th floor and either the fan in toilet or a plant room above was extremely noisy. I was moved a few rooms along and it was no better so I was moved to 6 where I could still hear some sort of noise but it was tolerable. Staff were sympathetic helpful and pleasant but company needs to get that sorted as it is meant to be a high end hotel. Rooms were clean and comfortable otherwise. Breakfast was fine apart from they served boiled potatoes? Would have thought hash browns should have e been the option.
Received a first class service from Scott at check in. Room fabulous with massive bed. Top floor 7. Plentiful tea and coffee facilities. A lovely quiet night and good quality sleep. Breakfast was good, however mushrooms would have been good to complete the full English. Will be back next year to stay again.
Sharon
Stayed 1 night in Nov 2024
4/10 Poor
Verified traveller
7 Nov 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice hotel but let down by no hot water running for a morning shower. Breakfast disappointing with only 4 hot items and at best lukewarm.
Verified traveller
Stayed 1 night in Nov 2024
6/10 Okay
Eddie
Travelled with family
5 Nov 2024
We would of liked hash browns for breakfast
Eddie
Stayed 1 night in Oct 2024
8/10 Good
Adam
Travelled with family
31 Oct 2024
Liked: Cleanliness, staff & service
Adam
Stayed 1 night in Oct 2024
8/10 Good
Mark
31 Oct 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Long queue when checking in, room / bathroom looking tired
We were booked in for two nights 18/19 Oct 24. Initial room was not what we had booked and paid for. The situation quickly rectified. Staff at reception unaware of discounted parking at Times Square car Park. No evening food available. Bar staff friendly, but need training in the basics of bar keeping e.g. using the correct glass for brandy.
Number of people walking about in dressing gowns and slippers in dining area and main reception. Spoils impression of hotel. Designated area for smokers not used, instead they stand directly outside main doors, not good.
Bar the criticism I would use your hotel again. Good location and friendly Geordies.
Thank you.
Estelle
Stayed 2 nights in Oct 2024
10/10 Excellent
Christine
25 Oct 2024
Spacious hotel in a good location. Welcoming staff.comfortable beds.
Bed and pillows very hard. Hotel guests very noisy until at least 2 in the morning so very little sleep was had! People wandering around the restaurant during breakfast in their pyjamas!? On the plus side breakfast was good although I would have liked some black pudding!