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 Newcastle-upon-Tyne •1 Room
 Newcastle-upon-Tyne • 1 Room
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Mercure Newcastle George Washington Hotel Golf and Spa

4-star property
Stone Cellar Road, Washington, England 044 511 21 42
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4.0 out of 5
Very good!
See all 13 ebookers Reviews

"Long walk to room with many level changes by staircases, especially when room key didn't work on arrival at room on last day of stay. " More

By a verified traveller on Sat 15 Apr 2023

Points Of Interest

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Privilege, Junior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privilege, Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Newcastle George Washington Hotel Golf and Spa. During your stay, you're just a quick walk from George Washington Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Carter and Fitch
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a golf course, a gym and a steam room
  • 12 minutes by car from Quayside and 13 minutes from St. James' Park

Mercure Newcastle George Washington Hotel Golf and Spa ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Newcastle George Washington Hotel Golf and Spa

Everyone (9) Couples (2)
5 out of 5
Long walk to room with many level changes by staircases, especially when room key didn't work on arrival at room on last day of stay.

Posted by , from Harrogate on 15 Apr 2023

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Comment from Hotel Management

2 May 2023 by Mr G

Dear Timothy,We very much appreciate your feedback score regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive a great score. I will share your result with our team. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David Glasper

5 out of 5

Posted by on 14 Apr 2022

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4 out of 5

Posted by on 1 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by GW

Thank you for your great score

4 out of 5

Posted by on 29 Jul 2019

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Comment from Hotel Management

12 Jan 2020 by GW

Thank you for your great score

5 out of 5
Our room was absolutely gorgeous! Will definitely be back again and requesting the same room. All staff at the hotel were extremely friendly and helpful. Complimentary tea/coffee facilities and bottled water in fridge. Very happy overall with our stay.

Posted by on 21 Jul 2019

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Comment from Hotel Management

12 Jan 2020 by GW

Thank you for your great score

4 out of 5
Hotel is fine, rooms nice and clean, staff very friendly. Food very greasy and although breakfast there was a lot of variety I found the cups were a bit dirty, food was way too fatty and covered in oil (obviously talking about sausages and bacon. Gym is good for a hotel gym, pool is tiny so if two people in there already don’t expect a swim. Overall I’d go back and did..

Posted by on 3 May 2019

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5 out of 5

Posted by on 23 Mar 2019

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5 out of 5
Very quiet away from traffic with carpeted hallways. Nice leisure facilities but no staff on hand in the swimming pool to stop children misbehaving. Good breakfast with very pleasant staff in attendance.

Posted by on 28 Jan 2019

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Comment from Hotel Management

20 Mar 2019 by ian

Hi, Thanks for your kind comments, and also for you valued comments regarding pool supervision. I have taken appropriate action to prevent a repetition of this going forward. Best wishes Ian

5 out of 5

Posted by on 11 Dec 2018

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3 out of 5
OK for golfers but doesn't offer much else and not close to any other amenities.

Posted by , from UK on 12 Sep 2018

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About the Mercure Newcastle George Washington Hotel Golf and Spa

Location Stone Cellar Road, Washington, England NE37 1PH

Property Features

Mercure Newcastle George Washington Hotel Golf and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 5059 square feet (470 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the business-friendly Mercure Newcastle George Washington Hotel Golf and Spa. Free self parking is available. This 4-star Washington hotel is smoke free.

  • 103 guestrooms or units
  • 2 levels
  • 5059 sq ft of conference space
  • 470 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Train station: Heworth Station (5.8 km / 3.6 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Mercure Newcastle George Washington Hotel Golf and Spa offers 103 accommodations with a safe and coffee/tea makers. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Carter and Fitch – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.95 per person
  • Late check-out fee: GBP 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Newcastle
  • Mercure Hotel Newcastle
  • Mercure Newcastle
  • Mercure Newcastle George Washington Golf
  • Mercure Newcastle George Washington Hotel Golf
  • Mercure Newcastle Golf
  • Mercure Newcastle Hotel Golf
  • Newcastle Mercure
  • Newcastle Mercure Hotel
  • Mercure Newcastle George Hotel Golf
  • Mercure Newcastle George Golf
  • Mercure Newcastle George Washington Hotel Golf Spa
  • Mercure Newcastle George Washington Hotel Golf and Spa Hotel

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.