Metro Inns Newcastle

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metro Inns Newcastle

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi
Front of property
Reception
Reception
Individually decorated, desk, laptop workspace, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY
  • Kingston Park Stadium
    19 min walk
  • University of Newcastle-upon-Tyne
    5 min drive
  • St. James' Park
    6 min drive
  • Newcastle (NCL-Newcastle Intl.)
    4 min drive

Room options

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Metro Inns Newcastle

Hotel in Newcastle-upon-Tyne with free parking
A 24-hour front desk, a garden and a picnic area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall and a vending machine.
Metro Inns Newcastle offers 66 accommodations with shared/communal kitchens. This individually decorated accommodation includes desks. Televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Metro Inns Newcastle. During your stay, you'll be within walking distance of Kingston Park Stadium. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • 6 minutes by car from St. James' Park and 7 minutes from Quayside
As a guest of Metro Inns Newcastle, you'll find a vending machine, a garden, and a picnic area. Public spaces have free WiFi. Free self parking is available.

This Newcastle-upon-Tyne hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check in from 3 PM to 1:00 AM and 3:00 PM to 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should expect a high level of noise at this property at weekends.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Metro Inns Newcastle.

Property is also known as

Metro Inns Newcastle Hostel Newcastle-upon-Tyne
Metro Inns Newcastle Hostel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Metro Inns Newcastle Reviews

Reviews

6.8
Rating 10 - Excellent. 68 out of 232 reviews" "
Rating 8 - Good. 60 out of 232 reviews" "
Rating 6 - Okay. 39 out of 232 reviews" "
Rating 4 - Poor. 26 out of 232 reviews" "
Rating 2 - Terrible. 39 out of 232 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Craig

Stayed 1 night in Aug 2024

4/10 Poor

Suzanne

Stayed 2 nights in Aug 2024

10/10 Excellent

Larissa

Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Amenities
Excellent
Stayed 1 night in Jul 2024

6/10 Okay

David

Stayed 3 nights in Jul 2024

8/10 Good

Abiodun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kate

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Darren

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Steven

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Did not expect the ritz standard but the place looked run down and in need of few repairs.
Stayed 1 night in Jul 2024

2/10 Terrible

Courtney

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible No sleep when we needed to catch an early flight with dogs barking in the early hours as there were dogs staying at hotel and also guests shouting, arguing and pacing the floors. Very thin walls shared toilets which wernt made clear and also room photos do not show the rooms properly.
Stayed 1 night in Jun 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo visit
Staff very helpful and accommodating. Arrived exhausted and consequently had a good nights sleep. Lovely hot shower. Good value for money
Stayed 1 night in Jun 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worst hotel room I’ve ever stayed in
Stayed 1 night in Jun 2024

6/10 Okay

craig

Stayed 1 night in May 2024

8/10 Good

Connor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised, perfectly nice room and just 10 minutes from the metro station at Kingston Park. Plenty of food and shopping options nearby too.
Stayed 4 nights in May 2024

6/10 Okay

Patrick

Travelled with family
Liked: Staff & service
As expected
Metro Inns are a ultra budget chain so you get what you pay for... a safe room to sleep/be awake in... no ensuite but communal separate shower rooms and toilets that are clean and presentable The Newcastle site appeals to people who are headed to the nearby airport so it was not a surprise to have my door banged on at 4am in the morning by a group of drunken Geordie tw@ts informing me they were going to Cypress... as they did this for all the guests in my corridor, I did not feel singled out. Rooms are tired, and, despite being "non smoking" they smelled of past residents smoking, smelled damp. Bed sheets and provided towels well laundered and clean Will stay there again but not for the faint hearted but cheap and very convenient- breakfast at nearby McDonald's at 5am
Stayed 1 night in May 2024

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel
Never again it was like a hostel
Stayed 1 night in May 2024

6/10 Okay

Ngonidzashe

Business traveller
Liked: Cleanliness
Stayed 3 nights in May 2024

2/10 Terrible

Demi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had a better nights sleep in a hostel so loud from the road the shared toilets and showers are like portaloos and are “self cleaning “ didn’t feel clean at all beds were uncomfortable felt like a prison if I’m honest
Stayed 1 night in May 2024

4/10 Poor

Catrie

Liked: Staff & service
Disliked: Property conditions & facilities
The divan was broken so it was a very uncomfortable night. The staff were wonderful.
Stayed 1 night in May 2024

4/10 Poor

Philip

Disliked: Staff & service, property conditions & facilities, room comfort
Cheap, basic and near the airport
I booked here because I needed to be near the airport and it was cheap. The hotel has a large car park plenty of spaces. Rooms are not en-suite and it was quite a walk to the toilet. Bed was comfortable room was quite depressing and tired and very basic. Not a pleasant experience
Stayed 1 night in May 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Beverley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024