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Otterburn Castle Country House Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Otterburn Castle Country House Hotel

Property grounds
Exterior
Exterior
Premium bedding, desk, iron/ironing board, cots/infant beds
Premium bedding, desk, iron/ironing board, cots/infant beds

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Otterburn, Newcastle-upon-Tyne, England, NE19 1NS
  • Northumberland National Park
    2 min drive
  • William de Percy
    4 min walk
  • Haydon Bridge Station
    33 min drive
  • Newcastle (NCL-Newcastle Intl.)
    36 min drive

Room options

View all photos for Select Room

Premium bedding, desk, iron/ironing board, cots/infant beds

Select Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Premium bedding, desk, iron/ironing board, cots/infant beds

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double or Twin Room

Premium bedding, desk, iron/ironing board, cots/infant beds

Classic Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property

Le Petit Chateau & William de Percy

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (119)
The price is CHF 118
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Le Petit Chateau & William de Percy

About this property

Otterburn Castle Country House Hotel

Hotel in Newcastle-upon-Tyne with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and wedding services. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a banquet hall are on-site.
Otterburn Castle Country House Hotel offers 17 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Otterburn Castle Country House Hotel. During your stay, you'll be close to Northumberland National Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage and wedding services
  • 27.1 miles (43.6 km) from Alnwick Castle and 30.8 miles (49.5 km) from St. James' Park
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Otterburn Castle Country House Hotel also features a terrace, a garden, and a picnic area. Self parking is free.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served a free English breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Otterburn Castle Country House Hotel Newcastle-upon-Tyne
Otterburn Castle Country House Newcastle-upon-Tyne
Otterburn Castle Country House
Otterburn Castle Country House
Otterburn Castle Country House Hotel Hotel
Otterburn Castle Country House Hotel Newcastle-upon-Tyne
Otterburn Castle Country House Hotel Hotel Newcastle-upon-Tyne

Otterburn Castle Country House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 115 out of 141 reviews" "
Rating 8 - Good. 18 out of 141 reviews" "
Rating 6 - Okay. 4 out of 141 reviews" "
Rating 4 - Poor. 3 out of 141 reviews" "
Rating 2 - Terrible. 1 out of 141 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old castle in England, what more do you want. The staff were very attentive and very pleasant. Even with a fire alarm in the middle of the night (false alarm) they were pleasant and helpful. The food was amazing both for dinner and for breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and welcoming. Rooms very comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend break at Otterburn Castle. Staff are very accommodating and professional.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, beautiful location, friendly and extremely helpful team too. Thank you!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were very friendly and helpful. food was great. room was clean and large.
Stayed 2 nights in Jun 2024

6/10 Okay

Veronique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A very friendly staff, in a historic and impressive property in beautiful grounds. Unfortunately, we encountered lots of maintenance issues: leaky and noisy taps in an old fashioned bathroom, lumpy mattress and old pillows, small temperamental television. Charming old furniture, but not very comfortable… a shame, as this hotel has the potential to be truly unique..at the moment though, definitely NOT a 4 star rating…
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Amenities
Fantastic stay and can’t wait to return Lovely friendly staff and an excellent stay from start to finish!
Stayed 1 night in May 2024

10/10 Excellent

Charlotte

Stayed 1 night in May 2024

10/10 Excellent

Cerian

Stayed 1 night in Apr 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Friendly staff with warm welcome. Everything you would want and expect from a stay at a castle. Breakfast was delightful with excellent service. Room was large and comfortable. We enjoyed the interaction with the 2 cats who also call Otterburn Castle their home.
Stayed 1 night in Nov 2023

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome and comfortable room. Nice breakfast also.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely family business with a very warm welcome, amazing breakfast. Only down side was a lumpy mattress.
Stayed 1 night in Oct 2023

10/10 Excellent

Graeme

Stayed 2 nights in Sep 2023

10/10 Excellent

Jacqueline

Stayed 1 night in Sep 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Castle Stay
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Property conditions & facilities, room comfort
Amazing people great food wished we were able to stay longer recommended
Stayed 2 nights in Aug 2023

10/10 Excellent

Jill

Stayed 1 night in Aug 2023

10/10 Excellent

Douglas

Stayed 1 night in Aug 2023