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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Lobby
Lobby
Exterior
Indoor pool
Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
12570 Jefferson Ave, Newport News, VA, 23602
  • Patrick Henry Mall
    ‪2 min drive‬
  • Christopher Newport University
    ‪9 min drive‬
  • Fort Eustis
    ‪10 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Bathroom | Combined shower/bathtub, hair dryer, slippers, towels

Room, Multiple Beds, Accessible, Non Smoking

  • 39.7 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Microwave

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Airport

Beach hotel with indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a picnic area.
Comfort Suites Airport offers 104 accommodations with DVD players and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Comfort Suites Airport. During your stay, you'll be within walking distance of Springhouse BarkPark. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Christopher Newport University and 15 minutes from Hampton Coliseum
Comfort Suites Airport offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Comfort Suites Airport also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Comfort Suites Airport has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Comfort Suites Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people that work ther are really nice. They cleaned the room every day. And good coffee
Stayed 2 nights in Feb 2025

8/10 Good

Secola

Liked: Cleanliness, staff & service, amenities
Overall pleasant experience. One of the elevators was grinding and making loud noises.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Stayed 5 nights in Feb 2025

8/10 Good

Alma

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

8/10 Good

Richard

Stayed 2 nights in Feb 2025

8/10 Good

Dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

VirginiA

Stayed 2 nights in Feb 2025

8/10 Good

Niurka

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó la comodidad de la habitación súper cómoda i amplia
Stayed 4 nights in Feb 2025

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Travelled with family and small children
Liked: Amenities
The staff especially Mrs. Amy.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was a well-needed R&R. The only complaint I have is the shower temperature was cold ❄️ compared to running through the tub part. Overall experience, the young lady who checked me in was very nice and generous. She made my day go from being frustrating to excited and ease about my getaway from life. She helped me when I couldn't get my key to work. I can't remember her name. Looking forward to making this a monthly R&R.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 1 night in Feb 2025

10/10 Excellent

Marie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here when traveling for medical appointments because of comfort, quiet, pleasant staff and convenience to places in town.
Stayed 1 night in Jan 2025

10/10 Excellent

Javier, Bronx

Liked: Cleanliness
Stayed 3 nights in Dec 2024

2/10 Terrible

Christopher

Stayed 2 nights in Jan 2025

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities
Staff was very courteous hotel was clean and i enjoyed my room that i received
Stayed 1 night in Jan 2025

10/10 Excellent

Javier, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and nearby. Nice hotel if you trying to stay around that area
Stayed 3 nights in Jan 2025

10/10 Excellent

Roland, Palo Alto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great! Booked for a family member
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
No issues at all
Stayed 1 night in Jan 2025

8/10 Good

Dayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Phatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and helpful especially amy
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Customer Service

This Hotel is very Nice. Customer Service from the Staff is Outstanding!!! We Just Love Ms. Amy. Our Visit was Sad due to the Death of our Father, but the room and Hotel was Amazing.
Stayed 3 nights in Jan 2025