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Best Western Colonel Butler Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, blackout curtains
Front of property – evening/night
Sports bar
Reception
Premium bedding, pillow-top beds, in-room safe, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar

Explore the area

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Lincoln & Welland Regimental Museum
    6 min walk
  • Niagara River Gorge
    9 min walk
  • Museum of the Paranormal
    15 min walk
  • St. Catharines, ON (YCM-Niagara District)
    15 min drive

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1422)
The price is CHF 84
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

About this property

Best Western Colonel Butler Inn

Niagara-on-the-Lake hotel in Old Town Historic District with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, concierge services and a 24-hour front desk.
Best Western Colonel Butler Inn offers 26 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Colonel Butler Inn. During your stay, you're just a quick walk from Niagara River Gorge. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Butler's Bar
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Niagara River Gorge and Lake Ontario
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A fitness centre, a terrace, and a vending machine are also featured at Best Western Colonel Butler Inn. Self parking is free.

This 3-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Butler's Bar – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 1000 reviews" "
Rating 8 - Good. 352 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service
Dated mattresses and linen
Stayed 3 nights in Sep 2024

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite was spacious, clean bedroom and bathroom Small bed, slow cleaning service
Stayed 2 nights in Sep 2024

10/10 Excellent

Joe

Stayed 1 night in Sep 2024

10/10 Excellent

Brianne

They’re always fantastic. Love this place.
Stayed 4 nights in Aug 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean. Safe and quiet. Great value. Outside the main street but still close.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. All staff were extremely friendly and helpful. More Best Western properties should look to this group for running a clean and customer oriented business. The owner and manager are to be commended.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Maria, Toronto

The room was very small but it was quiet and accessible.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Property conditions & facilities
Size of the property was a plus. Breakfast was fresh and clean and tidy breakfast room. Welcome cookies were a nice touch too
Stayed 2 nights in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Anne

Liked: Amenities, property conditions & facilities
Very nice clean rooms good breakfast the person who checked us in in the evening was very rude and short the morning staff was very nice
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to NOTL historic shopping area. Our room was a bit musty and needed a refresh.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a great stay, lovely location and staff. Jessica was really helpful in changing our booking before our stay. Would definitely recommend if in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Cute character period hotel with charm
Stayed 1 night in Aug 2024

10/10 Excellent

Anushé

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds. Nice shared porch. Very clean. Great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property. I would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Louise

I’d book here again
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service
The renos where nice however limited dining space and no where to get hot water. The A/C jnits in the rooms are really loyc.
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIA FATIMA

Stayed 1 night in Apr 2024

10/10 Excellent

Edward, Midhurst

Travelled with partner
Liked: Staff & service, property conditions & facilities
Neat and tidy.Breakfast was good. Staff helpful with directions
Stayed 1 night in Jul 2024

10/10 Excellent

Edmond

Stayed 1 night in Jul 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi service was non-existent.
Stayed 1 night in Jul 2024